O'Reilly Auto Parts

Jan 30, 2025

In and out in 5 minutes, got the brake fluid we needed.

Jan 06, 2025

Not happy. About three weeks ago I needed to return a sensor for my car that I didn't need. I bought it in early November and paid with cash. It's brand new, still in the sealed plastic package and Edward would not take it back because I couldn't find the receipt and he couldn't find it under my phone number (even though he was the person that sold it to me in the first place and he got my number at the time of my purchase.) He had a very condescending attitude and I felt belittled and unappreciated as a customer. It was almost like he was accusing me of stealing it. I was there to buy two CV axles for my Altima, but I walked out of there so upset that I went down the road to the new Autozone instead. Edward's shirt says "Manager" but I can't imagine somebody with that attitude being the manager of a store. I've always had great experiences there before and have bought lots of parts. Tina, Vic and Erik have always been very kind and helpful to me. I did wind up taking the sensor to the store at St Mary's and Silverbell, where they took it back no questions asked. Unfortunately the damage is done and that experience with Edward has made me an Autozone customer for life.

Dec 06, 2024

Eric was cool and helpful and made sure I was good to go with everything I needed. Great service

Oct 06, 2024

I bought a tow rope from them O'Reilly's cost me $32 I used it once it broke I tried to take it back to get my money back they will not give me my money back they said they could only exchange it I don't see why that would be the only thing they can do when I paid cash for it and I rely on their product that did not hold up what makes them think a second one is going to hold up they could at least give me my money back so I could buy something better quality somewhere else they gave me the same one that just broke and they're expecting a different outcome so now I'm stuck with this piece of crap toll rope instead of getting my money back I am not in agreement with that if you sale something that is defective why you give them another one give them their money back and let them be happy and let them go get a better product somewhere else for cheaper.

Sep 06, 2024

Worst customer service ever , and managers are no good. They make big about life time warranty parts, like if it's their OWN merchandise. Won't be a customer anymore

Aug 06, 2024

I had a great experience with Vic at the store @4881 W. Ajo Hwy. Vic "rocked the lot". He was so very helpful changing out my battery in the 112, degree heat this afternoon. He was professional, polite and patient with my questions. This store is lucky to have an associate that goes the extra mile. Thank You VIC!!!!!

Aug 06, 2024

It is great to finally have an Auto parts store uo on the hill. Very knowledgable.

Jul 06, 2024

Service very good and friendly staff

Jul 06, 2024

Very friendly Staff clean Store The Manager Mark is one of the best know his stuff very well

Jun 06, 2024

Itwasnice

Jun 06, 2024

WAY over priced auto parts. I buy my parts at rock auto at less than half the cost shipped .

May 06, 2024

Great place in and out fast

Apr 06, 2024

Had the part I needed

Apr 06, 2024

I love this place. Great people. They even installed my battery for me.

Apr 06, 2024

We went to buy oil and oil filter for our truck & when the guy (Vic) pulled our truck info up on the screen, he asked us if we had some oil at home or was this all we were getting? Come to find out we would have been a quart shy of having enough to do the oil change!! Thanks, Vic, for catching that!!!

Mar 06, 2024

Big fan of O’Reillys when I worked at the RV shop they were my preferred provider for parts… the service is friendly and knowledgeable. I find this one to fit that model as well. It’s a great location for me as it’s halfway between my home in my work. Love O’Reilly’s.

Mar 06, 2024

Typical auto parts store