O'Reilly Auto Parts

Jan 30, 2025

Jason was very helpful in doing a warranty transaction for my cars battery 10/10

Jan 06, 2025

Auto parts store . They had the part I needed

Jan 06, 2025

Friendly staff, most parts in stock at the store, and quick shipping if needed. The employees at the north Santa Fe store are a good group of guys. You can't go wrong working with them. I enjoy my visits when picking up parts.

Jan 06, 2025

Helpful staff and products in stock at a reasonable price.

Dec 06, 2024

Bought new wipers and the nice gentleman installed them for me.

Dec 06, 2024

Quin was very helpful. He fixed my break light and educated me on how to fix it and what was wrong. Very informative and helpful!!!

Nov 06, 2024

Cashiers are able to adjust price on items. Had to return a set of brake pads twice even though I specifically showed them which ones I needed. The first time was no hassle. The second time was rear brake pads and the price difference was 35 bucks. When I returned the more expensive brake pads because they weren’t the right ones, the cashier showed me a different one and made it sound like he was gonna give me the item for free since I had to make another trip there. He didn’t give me the item for free, he just swapped the items with no refund. Stupid me was happy about a free item until I was on the road, thought about the transaction and what it showed on the receipt. Cashier made the price of the cheaper brake pads the same as the other one I returned (a difference of 35 bucks).

Nov 06, 2024

Very friendly and helpful and i will go back to them for all my auto needs.

Oct 06, 2024

I would like to take this opportunity to highlight the extraordinary work and positive impact Jason has consistently demonstrated during my visits to the store. As someone who doesn’t particularly enjoy working on cars, the process can often feel tedious and overwhelming. However, every interaction with Jason has turned what could have been frustrating moments into experiences that are not only manageable but enjoyable. Jason’s deep knowledge, approachable demeanor, and ability to make even the most complex automotive issues feel simple have greatly enhanced my customer experience. Whether it’s finding the right part, offering helpful advice, or going above and beyond in his assistance, he brings a level of professionalism and enthusiasm that is truly commendable. His work ethic and dedication to making each customer’s day a little brighter do not go unnoticed. It’s disappointing to hear that Jason has not yet received the promotion or recognition that I believe he wholeheartedly deserves. He is, without a doubt, an asset to this company, consistently delivering exceptional service while embodying the core values that any organization would be proud to uphold. I strongly encourage the leadership team to take a closer look at Jason’s contributions and consider him for the promotion and bonus he is overdue. His work ethic, commitment to excellence, and unwavering positive attitude not only deserve acknowledgment but should also be rewarded accordingly. Fostering the talents and contributions of individuals like Jason will not only elevate the team but also enhance the company’s reputation and success. Please do not take for granted the value that Jason brings to this organization. I hope you’ll consider this heartfelt recommendation as you review future promotions and bonuses.

Oct 06, 2024

Went to get a new headlight. Got the headlight and asked if they could replace it for me, the worker sighed and came outside looked at my car and said no. This was super upsetting because it says they offer installation online. Went home and taught myself how to change it. Can’t tell if the worker was just lazy, rude, or didn’t know how. Giving 2 stars because I learned a new skill in the process.

Aug 06, 2024

Pretty good but i clogged the toilet and one of the employees lectured me about it for a few minutes

May 06, 2024

Great place..awesome service

Apr 06, 2024

No one knows anything can’t look things up I left disappointed

Mar 06, 2024

As a single female, many auto places aren't great to deal with. However, this store has taken great care of me, offering products and reliable advice without being snarky or rude or underhanded. I highly recommend this place to all my friends!!

Mar 06, 2024

Jason didn't have to help, or show my daughter how to install a headlight.... But he did and was friendly. Thank you Jason for making her smile during a really bad week shes had.

Mar 06, 2024

They're knowledgeable on all the issues I bring to them

Feb 06, 2024

Associate was helpful and courteous. Didn't treat me like I was an idiot or try to upsell me. Having worked for a competitor who does the exact opposite, I appreciated it.

Feb 06, 2024

Counter guy was very helpful. Part was for a totally non-standard hotrod, but we were able to find a correct part by looking at catalog descriptions rather than applications.

Feb 06, 2024

Friendly and helpful staff

Feb 06, 2024

I absolutely love the Oreilly’s on Santa Fe!!! Thanks to Jason, Trevin, Andi and Nick for being the best guys around! They are so friendly and always are willing to help me out with whatever I’m needing! You guys rock!!!

Feb 06, 2024

Jason and Trevin are AMAZING!!!!!!!! I needed help taking off and replacing the cap to my coolant tank. It was not an easy fix. Jason and Trevin went above and beyond to help me!!!!! Words can’t explain how grateful I am to these two!!! Thank you guys so much. 😊

Feb 06, 2024

Jason is a wonderful man and super kind to the customers. It was a brief moment to converse with him during him replace my car battery but oh boy his positive mind gives positive vibes to the customers!

Feb 06, 2024

Kindest and most helpful auto store I’ve ever been to. Thanks to everyone here for amazing customer service

Feb 06, 2024

Motorcraft race oil was available when I arrived to pick it up. Friendly counter help.

Feb 06, 2024

Needed batteries on the road and they had them in stock and got me swapped in 15 minutes.