O'Reilly Auto Parts

Jan 07, 2025

I am not sure why anyone would shop here. 3 guys "working", 2 sitting around doing nothing, line of 4 people long. No customer service at all, they all are inconvenienced by having to show up to work, they're pissed you are shopping. Absolute shame that Advance Auto Grand Ave went out of business, hopefully this Oreilly's is next. Can't see how it'll last with service like this.

Jan 07, 2025

Needed a new battery in subzero temps after my car died several times in a month. Asked them if they could replace it. There was a bit of a wait because the store was busy especially with another auto parts store nearby closing (and the subzero temps), but the store associates were still super friendly, happy to help and got the job done. The gentleman apologized for my wait and did the job with a smile, and I could tell the other gentleman was just as friendly helping other cars.

Dec 07, 2024

Very appreciative of these guys! They were extremely helpful diagnosing our problem and helping us get our car working again. Thanks!

Aug 07, 2024

These guys were great! Had concerns my transmission fluid was low and helped me check it. SUPER APPRECIATE as I was out of town and it was a Sunday.

Jul 07, 2024

Horrible service I barely use O'Reilly's anymore because the parts and batteries they sell are horrible. I bought a brand new battery less then a year ago put it in my car and it was dead the next day jumped it and the same thing. It didn't even get below 0 outside. I brought the battery into O'Reillys where the guy informed me the battery was shot and it's only worth a core of 10.00 Well I knew I had purchased a 2 year warranty on this battery I told him I was not going to do business with them ever again. I took my battery to a different oriellies the one on tower in superior wi. Walked in and walked out with a new battery. Beware of bad business on Grand Ave oreilies My battery is worth over 250 and they almost made me buy a new one because they thought I was a dummy. I just wonder how many people this guy has gotten and how many batteries he's returned and cashed out on

Apr 07, 2024

Love this store, employees are very knowledgeable, offer help I n store and on phone. Prices are average and return policy is good.

Apr 07, 2024

Went here to test our car battery and it ended up being at its end. The crew here was so helpful, kind and went above and beyond to help us. We will definitely be using them for all of our car part needs. Highly recommend!!!

Mar 07, 2024

Needed help with a check engine light. Joe was super nice and helped me right away. Definitely will return to this place for parts

Feb 07, 2024

Absolutely best customer service ever. Jordan was amazing. Quick knowledgeable and super friendly. Thank you guys 10 stars if I could.

Feb 07, 2024

All the guys and gals are always willing to help a person out it's very appreciated

Feb 07, 2024

Always friendly, and helpful

Feb 07, 2024

Always has everything you need

Feb 07, 2024

Best O'Rillys in Duluth!! I would always come to this one for work since it was the closest to my shop, but now find myself coming here for my personal vehicles too! The manager here is always extremely helpful and personal-able. He will bend over backwards to make sure you have what you need and are happy with your experience! Love this place!

Feb 07, 2024

Cheap fast friendlgg ya service

Feb 07, 2024

Duluth has several decent parts place, but these guys are just the most capable in straight help and advise. Comparably good prices. Guys/gals will check stock over the phone, come out to car to see your vehicles' codes, test battery, offer to check their other stores for badly needed part. In the many times I've been here, just realistic info. Thanks O'Reilly. Hope they are paid well because saved my bacon twice.

Feb 07, 2024

Easy to work with, knowledgeable, friendly employees, good selection of options.

Feb 07, 2024

Share your story with them, if you feel you may be a lil I’ll equipped talk with them they are friendly and even friendly to people of color, another thing I appreciate about them is that they aren’t afraid to come outside even when it’s cold and windy and you just don’t want to pop the hood open again but they are there with you! Awesome guys and I’ve never had a bad experience with them. Give them a go !

Feb 07, 2024

They help me fast and very professional.

Feb 07, 2024

They’re always super helpful

Feb 07, 2024

Very helpful and helped me identify the part I needed with detail and saved me a lot of money. Thanks O'Reilly ! Got a great discount too, 20% 😀

Feb 07, 2024

Walked in, greeted in a way that seemed like an inconvenience. Wasn’t asked if I needed help with anything or how I was doing. As I was wandering/browsing, a few of the workers were telling personal stories at the front counter and I couldn’t count how many F bombs were dropped during the 25-30 minutes I was in there. It seems a bit rude to do that in front of customers, as I wasn’t the only one in the store. I had never been to this store before, but I will take my business down the road a couple blocks to Advance Auto Parts because they have staff that interact with, and assist, their customers.

Feb 07, 2023

Always friendly people

Feb 07, 2023

You can't beat the customer service with Jesse and Danny behind the counter. These guys know their parts & don't ask if your vehicle is a 4 door, engine size or what color it is - JUST FOR A LIGHT BULB !!!! They actually know a thing or 2 about cars...... Do whatever you have to do in order to Keep these employees !!! I give it 4 starts because it's not open 24/7 !!! Ha