O'Reilly Auto Parts
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Review highlights
"Knowledgeable, friendly fast service."
"Friendly service, great prices!"
"Your staff needs a lesson in customer service."
Overview
Categories
Auto body parts supplier
Directions
2280 Waycross Rd
Cincinnati, OH, 45240
Phone number
Call: (513) 674-0800Website
View websiteAppointments
Book appointmentHours
Sunday
8:00 AM - 9:00 PM
Monday
7:30 AM - 10:00 PM
Tuesday
7:30 AM - 10:00 PM
Wednesday
7:30 AM - 10:00 PM
Thursday
7:30 AM - 10:00 PM
Friday
7:30 AM - 10:00 PM
Saturday
7:30 AM - 10:00 PM
Description
Your Forest Park, Ohio O'Reilly Auto Parts store #1800 is located at 2280 Waycross Road. Visit us to find the parts, tools, and accessories you need for your next project. We offer Free Store Services like battery testing, wiper blade & bulb installation, fluid recycling, Check Engine light testing, and our free Loaner Tool program (refundable deposit required). We also resurface brake rotors and drums. For questions and help on your next repair, speak with our Parts Professionals today. Whether you need washer fluid, a new starter, or car seat covers, O'Reilly store #1800 will help you find the right parts for your vehicle. With more than 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Reviews (25)
Jan 06, 2025
Ron and staff were very knowledgeable, patient, professional and provided great customer service. I commend Ron and team for their exceptional service. Their knowledge, attention to detail and dedication to replacing my windshield wipers and helping me order another part I needed for my car greatly contributed to a superb experience!! Thank you all!! Store is also very clean and well organized.
Nov 06, 2024
Always a great experience, friendly staff!
Jul 06, 2024
Adam had such diligence and determination to ensure my needs were met. He and Anthony both were polite and helpful. On the other hand the Store Manager, is the complete opposite of these two men. The manager is unprofessional and discourteous to customers. He does not care about others at all. He is rude. He would not allow the two gentlemen to finish replacing my headlight(s) by informing them to back away from what they were doing while they were in the middle of the job! I firmly informed and reminded him that as a professional, he should have at the very least allowed them to put the parts back together as they were instead of telling them to stop and "back away" from what they were currently doing! Clearly, he does not appreciate his employees or anyone for that matter. Not long after, he sent one of the employees back out to convey they could go ahead and finish the job. He is rude and lack the skills and knowledge that his position requires. .
Mar 06, 2024
Felicia helped me get everything I needed for a several of my vehicles. She was friendly, courteous and informative.
Mar 06, 2024
Short on staff
Feb 06, 2024
Good quality service
Feb 06, 2024
Helpful friendly staff. Always provide me with accurate information and help me with anything I may need..
Feb 06, 2024
I've never been to a business where an employee actually boasted about NOT asking people, "Can I help you"
Feb 06, 2024
Picked up a part from another store. My item was waiting patiently and quickly at the counter.
Feb 06, 2024
They had exactly what I needed.
Feb 06, 2023
All staff was great!
Feb 06, 2023
All the employees at the O'Reilly's on Waycross or very helpful and personable. I can't complain about much. If they don't have a part they find out where to go. Thank ya all for the help.
Feb 06, 2023
It showed me the best way to get to Rally's Auto part from where I was at and took me directly there without any problems
Feb 06, 2023
Knowledgeable, friendly fast service.
Feb 06, 2023
Military discount
Feb 06, 2023
Not helpful and over priced
Feb 06, 2023
One, of the workers had a nasty attitude
Feb 06, 2023
The girl that helped me get my order together was helpful an nice an soft on the ears...
Feb 06, 2023
This location is managed and operated by incompetent, knowledge lacking, bottom tier people. Save yourself the time and go to advanced, napa, or auto zone. Each one is better than this oreally (spelled the right way) location. What a joke.
Feb 06, 2023
While they weren't able to solve my issue, they did give some advice at try a temporary fix. The parking lot seemed clean.
Feb 06, 2022
All the employees their don’t know what they are doing half the time if they even do have employees by the counter and the ones that are their don’t listen properly or just don’t choose to listen when you give them most of the info for what you are trying to find over all just go to advanced across the street
Feb 06, 2022
Friendly service, great prices!
Feb 06, 2022
McKenzie was great
Feb 06, 2022
Store is organized, clean, and the workers help with any questions I always come here for my little projects
Feb 06, 2022
This is usually the first place I go for common parts. Seems to be a step ahead of the others.