O'Reilly Auto Parts

Jan 30, 2025

Commerical department is outstanding.

Jan 16, 2025

Exceptional customer friendly service, woman associate extremely attentive to my needs, found what I needed, way better service than the local Auto Zone

Dec 06, 2024

Asst. mananger donna with many years of experience still does not know her title, every time i go in she make my Life impossible and harder than it is for the simplest thing even the customer behind me agreed with me . The only reason why i go still just cause of the fact they are the only ones that have parts in-stock, next time i rather wait two weeks.

Dec 06, 2024

I like the way they come out and check my batteries. Always nice.

Dec 06, 2024

Standard parts store it's well stocked and serves the local repair shops in the Bullhead area the usually have the parts needed

Nov 06, 2024

They have all the parts you need for your vehicle and can even order things and have it by the next day

Oct 06, 2024

They had everything needed and at a low price

Sep 06, 2024

I came to the store because my battery for my water motor vehicle was down. Donna was awesome. This employee that you have here made my day just the way she made everything happen. She didn’t say nothing negative. She was there to help me attitude. She has positive attitude, cheerful, beautiful smile. This woman is a great asset to your company. I want to thank you Donna for being a great.

Aug 06, 2024

Good

Aug 06, 2024

Marcela was a joy to have help me... She was very knowledgeable about the things I needed.. her polite friendly demeanor was appreciated, I'd recommend anyone to go speak with her if your in need of auto parts and accessories.

Aug 06, 2024

Nice people in there! Super helpful.

Jul 06, 2024

Auto part store nothing more

Jul 06, 2024

The staff is knowledgeable and very helpful. They are constantly going out of their way to accommodate. The are very courteous and polite

Jul 06, 2024

We went to this location and Donna (I think she was the assistant manager) helped us. She was amazing. Very kind and helpful. We were on vacation when our daughter’s car broke down. Donna got us the parts. Let the kids stay inside where it was cool. She was with us untill we got on the road safely. Thank you Donna!

Jul 06, 2024

Went in to purchase an alternator - 4 employees in the building 2 helping customers I am in line and not one of them would make eye contact or acknowledge I was even existent. I finally gave up and walked out. This is why I just go online and buy parts. There's no hassle and the parts are better quality for less $$$ and I have received the correct part every time!

Jun 06, 2024

Asked if they had any lube the guy came out from the back with a liter of durex

May 06, 2024

I love this place

Apr 06, 2024

Bunch of awesome. People . I have been dealing with them for years. You Still my number one, you know who you are.

Apr 06, 2024

Had parts needed

Apr 06, 2024

I had to stop in here the other night unexpectedly when my car told me I needed to add a quart of oil to it. I've been here before & had great customer service so it was a must I came back here to buy some oil. Tyler waited on me & oh man he was a hoot! Great sense of humor & he loved joking around in an appropriate matter. He was able to look up the type of oil my car needed & even went & grabbed it for me. I had recently visited an O'Reilly's in Vegas & had bought something for my car but was able to fix the issue without needing these parts I bought. I didn't have my receipt on me as I left it @ home but I was able to return them after Tyler looked up my transactions in the computer under my phone #. So I suggest when shopping @ O'Reilly's have them create an acct with your phone # so if you ever lose your receipt or don't have it on you & you need to return something they can easily look you up & see that you actually bought the item your returning. I highly recommend stopping in here for all your auto parts! Thanks Tyler for a fun visit full of laughter. :-)

Apr 06, 2024

Sold me a tool so cheap that it bent and became unusable. They were rude and refused to give me a refund because the packaging had been opened, duh had to try and use it.

Mar 06, 2024

I’m constantly being given the wrong parts and fluids . I’m a private dealer, I’m in there all the time over the last 3 years , It started about a year ago when I took my car to a shop and the mechanic that did the work was married to one of the ladies at this store. The shop told me the work was simple and 800.00 , when i went to get the car the bill was 1600.00 , now this place consistently sells me the wrong things if they can . Don’t be jealous of what I do ladies and gentlemen. You’re not me sad to say . Do your life and stop trying to bring mine down over B.S.

Feb 06, 2024

Customer service is very good they're pretty prompt in getting you through the line and helpful when they have to do a service on your vehicle outside they're willing to come out and help you

Feb 06, 2024

NIGHTMARE ON ELM STREET ! What on earth happened; ? This used to be one of the best O'Reillys. I come to Bullhead 1-2 times a year and I've always been happy with this store. Not so anymore ! How "Anna" ever got to be an assistant mgr. is beyond me. I found the part I needed fot my 2004 Chevrolet Malibu classic. on line, a standard ignition 2 terminal multi purpose connector # S524.. Asked for it by parts number. Next thing I know she is telling me my car is a "Classic", not a Malibu; then she sells me the wrong part and I have to go back in the store to exchange it. Next we're in the parking lot pulling the headlight and before I can stop her she's got my brand new bulb out of the socket and her greasy fingers on it. A totally NOT! needed action to determine the wiring harness fitting.Then she tells me she can have the right part in the afternoon. I tell her I'll go to the store in Fort Mojave and get it myself. But! She's already refunded the wrong part she sold me ( I had the right part and # to begin with) and recharged me for the new one. Hence another trip. When I come back in the morning she looks at her own notes and tells me " it's not here yet !" I remind her that was yesterday ! The dim light goes off! She takes forever to pull the part. I take it whether I need and or want it or not. ! I can never go back here. ! There's not enough valium in the world for me to deal with such incompetence ! AND THIS IS THE SHORT VERSION ! Besides she found me a cheap version for a little less money. NEVER BOTHERED TO FIND/LOOK UP THE CORRECT PART I asked for WHICH WAS INDICATED on the website to be in stock; on location !

Feb 06, 2024

Ok, usually very good.

Feb 06, 2024

Very helpful employees