Ontime Auto Care
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Review highlights
"Fast, affordable, good work. I will use again! Thanks for fitting me in!"
"Nice and fast quality service thanks guys"
"DO NOT USE THIS PLACE for mechanic work."
Overview
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Description
Our name, CARE Calibration Alignment Repair Experts, says a lot, but our underlying principles say even more. As Knoxville’s only shop capable of performing ADAS calibration for every make and model, we’re your true dealership alternative. Just as importantly, our name tells our story. We care about you, we care about your vehicle, and we have the expertise needed for the most accurate repairs. In addition to ADAS work, we also do collision repairs, tire sales, and more.
Reviews (29)
Feb 01, 2025
Mechanic is very knowledgeable and certified. Got my car in and out quick and I am highly satisfied with my work done. Awesome place if you need auto work done. Highly recommend
Jan 10, 2025
Thank you for going above and beyond to help me get back home, and to your tow truck driver for keeping me safe
Jan 07, 2025
Nice and fast quality service thanks guys
Sep 07, 2024
Best Tow company I have ever in advance the pleasure of dealing with. They were Early, pleasant and my family and I safe and out of harms way very quickly and efficiently. There is a lot more to these Mens Jobs than you would actually think about.. A big shout out to Mick and the boys os OnTime, you guys Rock!!!!
Jul 07, 2024
I am so very happy to support this company. They are a true blessing to our family today and I will gladly refer them to anyone asking!
May 07, 2024
Very good people to work with. I'll go back if I need other work done.
Feb 07, 2024
Excellent service, very happy with the work that I got done will definitely be going back very polite and went above and beyond
Feb 07, 2024
Happy with repairs they have done. They don't try to gouge you, rare these days. I wouldn't hesitate to recommend them to anyone looking for an auto repair service.
Feb 07, 2024
I had a ball joint break on me while driving about a month ago and needed a tow. Everywhere I called was a 4+ hour to next day wait except these guys. The tow guy got to me in about 45 minutes and was going to tow my car back to my house. He had mentioned that they had a repair garage, and I initially told him I just wanted it brought to my house. I have had really bad experiences with taking my car places to the point that I try to learn how to do repairs on my own to avoid the hassles. The tow guy went out of his way to get my car loaded on the truck without causing additional damage. He was very kind and treated me respectfully. I was still VERY hesitant but decided to have him go ahead and tow it to their shop. I stressed out the entire night because I hadn't done any research on them. I ended up needing the lower ball joint, cv axle, and tie rod replaced. The mechanic Joey was able to get it all fixed and ready to drive again in 1 day. It is almost impossible for me to be without my car a full day due to my work schedule but after having it done I was so nervous every time I drove it afraid that it would happen to the other side so I stopped in one day and asked about having the other side done and Joey was able to get me in the next day and replaced the same stuff on the other side. I knew it would be an expensive job but it was close to $200 cheaper here than anywhere else. I am thankful I took a chance on them and definitely recommend this place! I am going back in next week to have my ac fixed. My compressor went out 2 years ago, and until I found this place, I hadn't found anywhere I trusted to fix it honestly!!
Feb 07, 2024
Reliable mechanic, top notch service. Highly recommend!
Feb 07, 2024
Saved my wife on our vacstion all went well saved vacation honest good people
Feb 07, 2024
These guys are absolutely fantastic!!! They only charge $35 for a used tire, they are quick, efficient, kind, and funny!! They have been a total blessing and always answer my questions about tire pressure or whatever it is I may ask. Thank you guys from the ladies in the silver Elantra "Savage" car!!!
Feb 07, 2024
These guys are good at what they do and they're actually honest. I'm very glad to have found them.
Feb 07, 2023
Always find the root of trouble. Very knowledgeable,good cost/ benefit, overall. Great team, very satisfied with their service.
Feb 07, 2023
Fast, affordable, good work. I will use again! Thanks for fitting me in!
Feb 07, 2023
Great crew! Work fast and do fantastic work!!
Feb 07, 2023
Honest and hard working guys. Towed my vehicle back to my house and there was an issue with the drive shaft. They came back to my house after hours to take care and resolve this issue for me. Very trustworthy people.
Feb 07, 2023
My new go to tire shop the only one that always has my tire size!!! (No it's not anything special)
Feb 07, 2023
Paid this place over $2k to do preventative maintenance. They had my truck for over two weeks when it was supposed to take 9.5 hours. I get my truck back and there was an issue 4 times. I finally took it to another mechanic to do the work correctly. All I asked Billy the owner to do was pay the mechanic to do the job correctly since I had already paid Billy to do it and it was incorrect. Billy hung up the phone. For him to be such a good Christian man he sure was fast to not do the right thing when it came to that money. I paid him over $2K. To correctly do the repair cost $1200. He made his money and done us extremely dirty!! DO NOT USE THIS PLACE for mechanic work. I promise they will cause more issues.
Feb 07, 2023
Quick, friendly, and good prices.
Feb 07, 2023
Said they closed at six. Pulled up at 5:45 for a very simple repair and they had closed early, doors locked. Open sign was still on but not a person in sight. Kinda whack.
Feb 07, 2023
They messed my car up an had me to pay extra money an waiting the last minute to say they couldn’t fix it an they are real disrespectful
Feb 07, 2022
Good deals
Feb 07, 2022
Good prices on tire repair
Feb 07, 2022
Great locally owned shop. Quick oil change and the staff was friendly and helped me with a credit card issue during payment. Merry Christmas and thanks again for your understanding and Christmas present. I will be back to get my car serviced when needed.
Feb 07, 2022
Helpful and keeping our old cars working well.
Feb 07, 2022
The staff were friendly and they did a good job of fixing our cars well in a short amount of time.
Feb 07, 2022
This is the best place to go if your car is broke down especially if you're a lady as from experience other places around will take advantage of a woman I recommend these people they're great the prices are great and they are so friendly and I won't go no other place because they did me right and my car is running great
Feb 07, 2022
When every chain/discount tire place tried taking advantage of me (a single woman with minimal knowledge of auto repair), Bill was honest about what I actually NEEDED, and what could wait. Got my car in quick; competitive prices. Respectful, and more importantly, HONEST!