NTB-National Tire & Battery
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Review highlights
"Rodney was very helpful, speedy service and amazing customer service. I highly recommend NTB Pasadena location for automotive service"
"3 stars for bad service and 5 stars for alignment thank you for quality service"
"You think customer service is bad.....this manager treats the employees badly."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
4821 Fairmont Pkwy
Pasadena, TX, 77505
Phone number
Call: +1 281-516-5583Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
NTB of Pasadena, TX is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Reviews (35)
Feb 03, 2025
Brought my truck in for a tire patch and they worked on my truck very fast.
Feb 02, 2025
Amazing service. Will be a repeat customer after this fast and efficient shop! Such a great team.
Jan 31, 2025
Great customer service
Jan 31, 2025
Thank you very very much Bunnie for your help in getting my New Battery. She went above and beyond to assist me. Great customer service.
Jan 31, 2025
We had a flat tire all of a sudden, and it just so happened that NTB was across the street and closing. Nely and Daniel thank you so much cause we didn't have a spare to use.
Jan 24, 2025
Nelly and Freddy are the best in customer service. Excellent service.
Jan 17, 2025
Great service and very knowledgeable staff! I was well taken care of. Both Ms Bunny and Ms Nelly provided exceptional service and care to ensure complete professionalism!
Jan 17, 2025
I went in panicking about the work that needed to be done to my car cause I hadn't budgeted for any type of repairs. Nelly took amazing care of me and my 2019 Ford escape. She was very honest about everything and got me back on the road within 24 hours. I would recommend the Fairmont location to anyone!!! 10 stars if I could do 10 instead of 5. Thank you everyone at the Fairmont location for making this as seamless as possible
Jan 17, 2025
She was a great help when needed.tyvm
Jan 10, 2025
Bueno servicio, gracias Nelly
Jan 10, 2025
Nelly was very welcoming and kind. My battery was replaced within 30 minutes.
Jan 07, 2025
Came to NTB with a nail in my tire. It was 30 minutes to closing. Best customer service inside and out. All with quick service and smile. Bonnie was super helpful and friendly.
Jan 07, 2025
Great service from Nelly and Freddy!
Jan 07, 2025
Had a great experience, their customer service is great! Thank Nelly for your help!
Jan 07, 2025
I'm a senior and when lights come on my car's dashboard, I panic big time! I drove into the Fairmont Pkwy NTB and was very quickly greeted by a very polite, patient, courteous, and knowledgeable young man. His name was Preston and I could not have been in better hands. I'm a retired trainer for AT&T and I know what excellent customer service look like! I'm now a NTB customer for life! He went far and beyond what I expected and very soon had me extremely happy and on my way! Thanks for making him a part of your team!
Jan 07, 2025
Jonathan was awesome. Very quick service and picked up on time. Will be definitely back soon as soon as I need service.
Jan 07, 2025
Nelly who helped us at the front desk was the most understanding friendly customer service representative at the store. She was able to get the techs to help us and a short period of time and offer us services at a very reasonable price. Daniel was amazingly friendly and efficient in his work on my car I will be returning thank you
Jan 07, 2025
The service rider was very nice and they did a really good job on my vehicle
Jan 07, 2025
These guys are amazing and quick. Very nice people
Jan 07, 2025
Wonderful experience. Thank you Nelly & Bunnie able to get great service dropping off and picking up my vehicle.
Dec 07, 2024
Excelente trabajo
Dec 07, 2024
Great service, quick in, quick out.
Dec 07, 2024
Miss Bonnie provided great customer service. She communicated to me quickly what was wrong with my tire along with information so I could make my decision on what to do next. Thank you!
Dec 07, 2024
Really great customer service will be back !!! Bunnie was really great help !
Dec 07, 2024
So thankful Bonnie was able to help get my tire repaired!! Service was quick, and the staff was friendly!! Thank you NTB on Fairmont!!
Dec 07, 2024
Thank you Bunnie Jones for helping me great service very detailed…
Dec 07, 2024
Young beautiful lady helped me out today with getting a new tire quick and fast her name bunnie
Dec 07, 2024
Absolute best customer service.
Dec 07, 2024
Bonnie was amazing love the customer service and Preston was amazing also he came out and took my car in even though they were about to close. Loved it here.
Dec 07, 2024
Fast, friendly, and foremost financially, it fit. lol
Dec 07, 2024
Good service
Dec 07, 2024
Gracias a Nelly y a sus compañeros, me ayudaron con una llanta cuando ya estaban por cerrar. Recomiendo el lugar.
Dec 07, 2024
Melanie was so professional. I would recommend this place to everyone
Dec 07, 2024
This NTB is my go to! Always dependable, clean, and fast. Love the staff and they have never let me down. Quick and easy to make an appointment too.
Dec 07, 2024
thank you to bonnie nelly danny freddy for the services i have received i highly recommend