NTB-National Tire & Battery

Feb 01, 2025

Good experience!! The people are really nice.

Feb 01, 2025

Tavion was great! I’ll definitely be back!!!!

Jan 31, 2025

This NTB location is the best! Tavion is exceptional! He helped with everything I needed and more!

Jan 23, 2025

Guys were awesome and fast.

Jan 23, 2025

One of the worst experiences I have had. Rude and terrible customer service. After waiting watching what appeared to be high mechanics rummaging around in my car for 20 minutes, I inspected my car and found what I requested was not done at all. There was oil all over my engine causing smoke and oil all over the inside of my car. Avoid this place at all cost it is disgusting.

Jan 16, 2025

I recently had the pleasure of visiting NTB for my tire needs, and I must say, the experience was outstanding from start to finish! The staff was incredibly friendly, knowledgeable, and efficient. I’d especially like to highlight the exceptional customer service provided by Mr. Jamerson. From the moment I walked in, he went above and beyond to ensure I had a smooth and pleasant experience. He took the time to explain all my options, answered my questions patiently, and helped me find the best solution for my vehicle within my budget. What truly stood out was his professionalism and genuine care for customers. It’s rare to come across someone who takes such pride in their work and truly prioritizes customer satisfaction. Thanks to Mr. Jamerson and the NTB team, I left feeling confident in my purchase and grateful for their top-notch service. I highly recommend NTB to anyone in need of quality tires or automotive care. Thank you NTB, and a special shoutout to Matt, for having such a great team that ensures each experience is positive!

Jan 16, 2025

Love coming to this location, Matt and Brandon are not only professional but knowledgeable which goes a long way in this business

Jan 16, 2025

I want to thank Jonathan and his team for helping me with my vehicle, no unnecessary waiting and getting straight to the point. Really good.

Jan 16, 2025

Matt is the real MVP! Came in with a tire emergency, and he handled it like a pro. Fast, friendly, and super knowledgeable.He made what could’ve been a stressful situation totally painless. If you’re ever at NTB in Katy, ask for Matt, you’ll leave with a smile and great service!

Jan 16, 2025

Matt was very helpful and friendly throughout my entire experience. He went above and beyond to make sure I left as a happy customer! I’m very pleased with his work ethic!

Jan 16, 2025

Mr. Jamerson has been absolutely helpful every time I visit NTB. Great customer service and great person as well!

Jan 09, 2025

Excellent service excellent prices

Jan 06, 2025

10/10

Jan 06, 2025

Definitely the best place I’ve been too, getting my tires & car serviced. Everybody is so friendly especially Mr.Jamerson. He was a tremendous help and just because of his customer service, I will be coming back !

Jan 06, 2025

I only trust my vehicle to NTB, I have been taking my vehicles to NTB for years. This location is close and convenient and their customer service is great!

Jan 06, 2025

I recently had the pleasure of visiting NTB and I couldn’t be more satisfied with the experience. From the moment I walked in, the Salesperson Tavion welcoming, attentive, and genuinely invested in understanding my needs. He demonstrated extensive knowledge about the products/services, answered all my questions with patience, and provided thoughtful recommendations tailored to my preferences. His professionalism and friendly demeanor made the entire process smooth and enjoyable. What stood out most was his commitment to ensuring I was completely satisfied. I needed 2 new tires so he advised me to put the new ones on the front and rotate my others the back. SMART GUY!!!! He went above and beyond and followed up promptly to ensure I was happy with my choice. Thanks to TJ

Jan 06, 2025

Needed some maintenance work done at 100,000 miles. Brandon was fast & efficient. Would definitely recommend.

Jan 06, 2025

Overall great experience Tavion Jamerson has excellent customer service & helped me with all my issues

Jan 06, 2025

Tavion Jamerson provided an exceptional experience that exceeded my expectations. From the moment I walked in, his professionalism, knowledge, and genuine care for my needs were evident. He went above and beyond to ensure I understood my options and made the best decision for my vehicle. Tavion’s attention to detail and commitment to excellent customer service are unmatched. If you’re looking for someone who truly puts the customer first, Tavion is the person to see. I couldn’t be happier with the service and highly recommend him to anyone needing top-notch assistance at NTB!

Jan 06, 2025

The best service I’ve gotten at a tire specialty store! Very professional, honest people. Always going above, and beyond. Exceeding our expectations! Thank you, NTB for the excellent service!

Jan 06, 2025

This a great spot to get tires, the entire staff was amazing and welcoming I didn’t know which tires to choose but Tavion not only made sure I had the best but the most affordable option there was in my range so hats off to him!

Jan 06, 2025

Very quick and friendly service! I’ll definitely use them in the future!

Dec 06, 2024

Brandon has great customer service and very mechanically inclined 10/10 would definitely recommend bringing your cars to this location

Dec 06, 2024

Customer service was excellent! Thank you!

Dec 06, 2024

I had a fantastic experience here. From the initial greeting, to the integrity of the team assessing my tire, to the speed at which they patched my tire. All around a great interaction.

Dec 06, 2024

I had a great overall experience, quick and easy to get my oil changed and alignment done, the manager Matt was so helpful in getting my car in and out

Dec 06, 2024

I had a such an easy and good experience here. Matt was easy going and professional. The man knows his stuff! He helped me pick out the perfect tires for what I need and got me back on the road with fresh tires and an alignment quick and easy. I'll be coming here for all my car needs from now on.

Dec 06, 2024

I took my Bronco in because of a low tire and the guys were great! They checked all four tires and aired them up properly and even checked my spare to make sure it was ok. Will definitely use them again!

Dec 06, 2024

Joey Starr is very smart especially when it comes to cars and did a great job helping me with my tire problem

Dec 06, 2024

Matt and his team did it again! Great service and fast response. Needed struts and alignment on my wife's car and they knocked it out! Thanks again and we will continue to recommend your services.

Dec 06, 2024

Patched my tire for free! Great people :)

Dec 06, 2024

Prompt, attentive with a great attitude. What more can you ask for when your car needs service. Highly recommend, ask for Matt.

Dec 06, 2024

These guys are the BOMB! I had a leak in my Volvo XC90 and without hesitation, these guys took my vehicle in and said they found 2 nails and able to patch the one causing the leak. I only buy my tires from NTB, and after this, they are the only shop that I will take my vehicles to for tires and service! Thanks guys!

Nov 06, 2024

Amanda was very helpful, glad I drove over here to get her assistance!!

Nov 06, 2024

Brought my company car in for service, Amanda was great at communicating with me what needed to be done and the cost.

Nov 06, 2024

Called in to get a service quoted, arrived and was quoted a different price. Had previously gone to another NTB/Mavis for the same service (they couldn't do the work because of broken equipment) and was expecting a similar price here as well, especially after calling into request a quote. Person assisting me at this location didn't really seem to know what was going on. Ultimately decided to go elsewhere, as this price differential left a bad taste, and customer service left more to be desired.

Nov 06, 2024

I had a great experience here after my TPMS light came on while driving from Houston to Austin. I got right in, they fixed the tire and even added the rotation. Super friendly people.