NTB-National Tire & Battery
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Review highlights
"Centrally located, good crew, reasonable lobby to sit and wait at. Or go to any of the restaurants around. It's a national tire chain... What else do you want me say …"
"I would give them 10 stars for service and quality of the staff."
"Very bad experience have been discriminated and unprofessional customer service!"
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
2123 Louisiana St
Houston, TX, 77002
Phone number
Call: (281) 209-5643Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
NTB of Houston, TX is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Reviews (39)
Feb 06, 2025
Dr.Dre took very good care of my automobile needs. But also the people in the back themselves took 2 hours to patch my tire. Although it was busy and im sure a tire that needs a patch is low priority and im not totally educated on how long it takes. A seperate location took less then 30 minutes to change an entire tire so I dont think a patch takes twice and long as that.
Feb 06, 2025
I was taken great care of
Feb 05, 2025
Amazing service and friendly people!!
Feb 05, 2025
Dr. Dre quick with it
Feb 05, 2025
Dre did me right!
Feb 04, 2025
Great service and the men are a good view to look at while you get your cars fixed 🫶🏾😭😌
Feb 04, 2025
Manager named Dr. Dree is super friendly, provides excellent customer service, and makes you feel welcome.
Feb 03, 2025
Dr Dre and his team took care of us. I'll be back for anything my car needs! Thank yall!
Feb 03, 2025
On the way to the zoo our tire got a nail and we were losing air fast. Dre Saved the day and went out of his way to find the tire we wanted! Thanks to the whole team for excellent service!!
Feb 02, 2025
Dr. Dre and RJ took such amazing care of me! I had just driven off after buying a car and immediately got a nail in the tire. I brought it to this location and, even though it was in a tricky spot, they were able to patch it up and get it turned around super quickly and for a low price. I've been getting my car serviced here for years and always get really great service from the team. Terrence the manager is also fantastic to work with and has helped me out many times. Highly recommend this location!
Feb 02, 2025
Hey Dr. Dre, thank you for your help and professionalism today. Service is a dying art but you showed it is alive and well. Thank you Sir!
Feb 01, 2025
Alex had did a fantastic job customer services was good I just came for a tired patch an he took care of me real good
Feb 01, 2025
Great and quick service. Dr. Dre helped me out and I could tell they were overworking my man but he still took the time to make sure I got the best deal out of all my options for my battery 10/10
Feb 01, 2025
Quick and high quality service, and friendly folks working here.
Feb 01, 2025
Really great group of guys. Courteous and fast service. everyone really makes you feel welcome and customer service is top notch. Definitely would go back here if I have car troubles again.
Feb 01, 2025
Service was quick and thorough! I appreciate Mr. Terrance and his crew, for everyone was helpful and so friendly.
Jan 31, 2025
great customer service! i was in & out within 45 minutes. ask for Big Tee or Dr Dre when you come in.
Jan 30, 2025
As soon as I arrived I was greeted. The service was fast considering I made the appointment the same day. Terrence and Dre were very professional and took care of my car needs.
Jan 30, 2025
As the store manager and a Mavis representative of the downtown location, we welcome everyone in as friends and family not just clients. I asked that you come experience an become a family member of Mavis see you soon
Jan 30, 2025
Big T and Dr. Dre were able to fix my tire late on a Saturday, we’re very find and got me out of there quickly. Thank you both!!
Jan 30, 2025
Came stressed out but they got the job done for me and I thank them wait time not to long and fast with the work
Jan 30, 2025
Dr. Dre and Big T helped me out had me on the road in no time. Also got me a battery at a good price
Jan 30, 2025
Excellent customer service and the technician was very thorough.
Jan 30, 2025
Great customer service had me in & out! Very professional very polite.
Jan 30, 2025
I went there to simply get a slow tire leak fixed. Left the car for 3 hours and when I showed up at closing time to pick it up they said they didn’t have a patch large enough and couldn’t fix it. They never called me before that and when I asked for an explanation of what size patch would I need they became very rude saying again they don’t have the right size. After asking several more times they finally told me I needed a “Large” patch. I then drove across town to Monterrey Tire Center on W 24th street. It took them 20 minutes to repair the tire and said it was a screw and wasn’t anything special but a regular plug patch. They were extremely friendly. I am not giving any more of my business to NTB.
Jan 30, 2025
Quick service, Dre was great!!
Jan 30, 2025
RJ and Dr Dre are the best! They were both very helpful. We had 2 vehicles get an oil change and a coolant flush and they had us out in no time! Definitely coming back when I need maintenance.
Jan 30, 2025
So first off I had originally bought my tire in nc but after driving so much and hitting a curb Terrance helped me out with my warranty and rj assisted with the repair! I’m so happy Houston has a shop I can call home for my cars every need.
Jan 30, 2025
Terance, the manager, went above and beyond to help get my car back on the road. His professionalism and transparency was unmatched and I’m very thankful for his help and expertise! 10/10 would recommend!
Jan 30, 2025
Went to get a service from them and ended up leaving before being seen after waiting in line for so long while both the men at each register were more worried about flirting with the female customers that were in line in front of me. After about 20 minutes of listening to them having conversations mainly about life and joking with one another, I finally just decided to leave and go somewhere else for service.
Jan 30, 2025
Big tee and Dr.free were super helpful especially close to closing time and they got me in and out so thankful for them my new car place
Jan 30, 2025
Dr Dre & Big T give A+ customer service! I highly recommend! I had a flat tire and they drove to another location to get it so I wouldn't be stranded for the night. Tell them Al D. review made you come!
Jan 30, 2025
Terrance has great and FAST customer service! Great Prices! The only place i get my tires!
Jan 23, 2025
Big t an dr Dre best place ever ask for one of them
Jan 23, 2025
Excellent service!!
Jan 23, 2025
I always come here for any problems with my car , they have great customer service and always get the job done in a reasonable time , Mr Terrance is the best .
Jan 23, 2025
I had an excellent experience at NTB, thanks to Terrance, RJ, and Dr. Dre. I originally had an appointment scheduled for Friday but had to reschedule. The team was incredibly accommodating, keeping me informed about wait times and making sure they could fit me into the schedule. When I came in on Sunday morning, they addressed my needs in under an hour! I’ve been coming to this location for years, and while the service has always been good, the new vibe and exceptional level of care I experienced this week really stood out. Highly recommend!
Jan 23, 2025
Thank you for being open on snow day in Houston! Needed a battery to replace a dead one and this location delivered. Thank you, Terence and Devin.
Jan 23, 2025
Was very helpful and and helped me out and told me more about what’s wrong with my car .