NTB-National Tire & Battery

Jan 31, 2025

We’ve always had quick, friendly service at a fair price from this location. Definitely recommend working with Jason and his team!

Jan 30, 2025

After shopping around for new tires for my 2021 Subaru Crosstrek Sport, I was impressed by the exceptional experience at National Tire & Battery (NTB). While I usually go to Discount Tire, this time NTB offered significantly better pricing that competitors couldn’t match. The service was outstanding, with Cameron and the team going above and beyond to find me the best deal—without any hidden fees. NTB also performed a safety inspection, providing helpful guidance on potential future concerns without pressuring me into unnecessary purchases. If you’re looking for competitive pricing and excellent service, I highly recommend NTB. They’ve definitely earned my business!

Jan 23, 2025

Always great service by Jason! I’m always confident when I have my car serviced here that it’s in great hands.

Jan 23, 2025

Have to give this place 5 stars ⭐️ Great customer service and faster than Discount tire. Well trained and very knowledgeable staff. Thanks Chris and thanks NTB for a Wonderful and satisfying Customer Experience. 👍

Jan 23, 2025

Jason and his team have been taking care of my cars for years. I know he will always be honest with me and treats me fair. I have price compared and always felt that their pricing was competitive

Jan 16, 2025

Great service always, Chris very helpful and accommodating, highly recommend.

Jan 06, 2025

After hitting an object in the road on 12/27/24, I had an unplanned trip to NTB for a new tire. Given my mileage, I personally elected to get four new tires as I had already been considering it. The service tech greeted me at my car door before I even got out of the car, provided a quote for the same tires (that happened to also be in stock), and called me when my car was ready. The entire process took about 90 minutes from pulling in to leaving. He was very friendly, prompt, and didn't try to sell me the latest, greatest, upgrade for twice the price. Thank you NTB!

Jan 06, 2025

Always great service! Been coming here for years.

Jan 06, 2025

As a retired mechanic i have been looking for a place i feel comfortable leaving my vehicle to be worked on and I have found it here. Very knowledgeable, friendly and professional technicians, I had a wonderful experience and am glad I found this place

Jan 06, 2025

Easy quick no non-sense service.

Jan 06, 2025

Finished installing new tires at quoted price and in less than estimated time. Very friendly and competent.

Jan 06, 2025

Friendly staff and competitive prices.

Jan 06, 2025

Great customer service! Car been serviced at this location over 4 years and running tip top!

Jan 06, 2025

I needed tires installed for a customer that I had done engine work on in the past and they didn't have access to google and they asked me to write a review. They stated they had an amazing experience, and they were pleased with the prices.

Jan 06, 2025

I've been going to this NTB for over a decade. They always treat my car and I well. I trust them with my car.

Jan 06, 2025

My ABS light came on during a work trip to Austin, and this team helped me out last minute immediately after the holidays. They repaired my car within a few hours & the staff members were very friendly and upfront with everything. So thankful they got my car operational and safely back on the road in time to get back home! Thank you! 10/10 recommend.

Jan 06, 2025

The people were amazing! Service was quick and everything was very simple!

Jan 06, 2025

This place is honest, affordable, and reliable. They have a talented team of mechanics on staff and can handle a wide range of issues. By far the best mechanic in Southwest Austin!

Dec 06, 2024

Good job! Fast and good price

Dec 06, 2024

I have been going to this location for years, and it used to be top-notch. Within the last 6 months, it has gone completely downhill. The last four appointments in a row I have had all were made for the first appointment on a Saturday morning yet every single time, despite my appointments, I was told it was going to be a minimum 6-hour wait for a simple oil change. The last time I came in was to replace a battery that was under warranty and had died prematurely. I was told in order to replace the battery, which I would have done myself in less than 3 minutes, was going to also be a 4-Hour wait. The guy behind the counter told me if I gave him a cash tip, he would swap it out instantly. That is tantamount to extortion. A free battery replacement that is under warranty that I was forced to pay a cash tip for so I didn't have to wait for 4 hours? A 6-hour wait for an oil change when I had an appointment because they prioritized walk-ins ahead of me as well as the fact that they seemed only have one person on staff who can work on a car? What in the world happened to this place is it because of the new Mavis ownership? Or is it just this particular location has gone to complete hell? Either way, you have lost a customer that you have had for years. You do not honor your appointment times. You cannot seem to get your stuff together and hire employees that can either show up or show up on time. You can't seem to hire enough employees.. the employees you do hire extort your customers for cash or force them to wait a half a day for a free battery replacement that I could do for free in 3 minutes in the parking lot. And all of this while not seeming to care one bit about customer service. Ridiculous. Do not go here ever. Unless management and the entire staff changes, I will never go back here again either.

Dec 06, 2024

Jason was a great help and very polite.

Dec 06, 2024

Fast and easy on a Sunday!

Dec 06, 2024

Had a low tire and made an appointment online. Was promptly called and helped. When I got there, Jason was behind the desk and very nice. He was knowledgeable and the service was quick.

Dec 06, 2024

This location was wonderful. Fixed my tire when Discount wouldn’t.

Dec 06, 2024

Worked with Ben today at Oakhill store and he super informative and professional! Felt like my truck was in good hands with him and staff! We will be back and will refer Ben to friends and family, trusted folks mean a lot! Thx again NTB

Nov 06, 2024

Chris said he had only been there a few weeks but his service was top notch. Every time I've been to NTB I've experienced great service and communication. Probably would have found this place years ago if I knew it was more than tires and batteries.

Nov 06, 2024

I had a great experience at NTB Tire Shop! We took our Rav 4 in with a flat tire, and they got me back on the road in no time. Thomas was especially helpful—he was friendly, professional, and made sure everything was handled smoothly. The whole team was fantastic, and their customer service was top-notch. I’ll definitely be coming back for any future tire needs. Highly recommend this place!

Nov 06, 2024

I live out of town, but I’ve had car trouble in Austin 3 to 4 times over the last couple years. The NTB location has excellent service and workmanship. I’ve never had to worry about them working on my car. Wish I could bring my car here all the time!!!!!

Nov 06, 2024

I’ve been bringing my truck to Jason and the team here for a few years. They always do a great job and get it back to me in top working order. They’ve always been helpful in diagnosing issues and giving affordable options. Can’t recommend them enough!

Nov 06, 2024

This place always handles my car with care! Not often you can find someone you trust! Jason always explains the issue to me in full and does anything he can to help me out! Lifetime customer here!

Nov 06, 2024

Very courteous and professional

Oct 06, 2024

Brought car in with large nail. They were very busy but got it done.

Oct 06, 2024

Came in at the recommendation of a friend for an oil change and to get help with another issue. Was greeted with friendly service and received a complete and efficient diagnosis and fix of my car's issues. Many thanks to Thomas and the team -- will be returning if I ever have any problems and will recommend to all my friends!!

Oct 06, 2024

I just went to buy some tires and these guys started making fun of me and my car. My car had more problems, I know, but it's not their problem. Their job was just to install the new tires.

Oct 06, 2024

Went in a few days ago and was greeted by the a handsome and kind gentleman named Chris. He gave me an estimate and also got my vehicle serviced the same day. Great service at an affordable price. I will definitely be coming back to have my vehicle serviced in the future. Thanks Chris @ NTB. 🙏🏼