Ness Automotive

Apr 07, 2024

I can not remember when I called a parts place and before going to look for the part was asked what a good number was to call me back incase we got disconnected! 100% customer service for a small dollar item.

Apr 07, 2024

Sold me some track for my box truck. Very friendly even though I came in right at closing

Feb 07, 2024

Great to work with! Very friendly and always has products as well as parts on hand ~ available when you need it.

Feb 07, 2024

Greg and his team have bailed me out of several rough spots keeping our fleet on the road and guys working! Always transparent when dealing with time frame assessments and great knowledge of the products they offer. I’ve had Ness auto do 4 of our trucks and have been pleased every time. Great business to deal with especially on a commercial level

Feb 07, 2024

Ness has it all for your custom and commercial truck needs. They handle and service a wide range of snow removal equipment and trailers. In the off chance they don't have an item, they'll certainly know about it, and be able to get it for you. Visit this garage...you won't be disappointed.

Feb 07, 2024

Bought a Switch n Go subframe from them, This place is very easy and simple to deal with. Definitely recommend.

Feb 07, 2024

Impeccable customer service. Ness knows how to treat their customers right and they stand behind their products and installations. Look no further, Ness is it!

Feb 07, 2023

Great experience purchasing a Dump trailer. Customer service great and the process was quick and flawless. Thanks again guys

Feb 07, 2023

I had my lift gate fixed on our truck and they did it for me same day - we use the truck to rescue food everyday - and with no charge. They were awesome and we at Community Food Rescue are so grateful for their help and assistance!

Feb 07, 2023

Amazing people, extremely helpful and knowledgeable.

Feb 07, 2023

Great experience Awesome customer service!!! Keep Danbury running Erica

Feb 07, 2023

Had a new lift gate installed by Ness. Great job by this company.

Feb 07, 2023

One stop shop for all trailering needs

Feb 07, 2022

Erica at Ness Automotive was very knowledgeable.

Feb 07, 2022

Got me right in, diagnosed, and made repair while I waited.

Feb 07, 2022

Ok.. here we go. I contacted Ness for a Switch n Go dumpster which they had in stock. It was a 2 hour and 22 minute ride from my location to them. I got all the way there just for them to tell me they cannot accept a card payment over the phone ( we do this daily ) and would not sell me the dumpster. Cost $5200. They also said they never heard of someone taking payment over the phone. I was very eager to do business as I spur of the moment took the 5 total hour trip to give them our business. Unfortunately we left with no dumpster and a bad mood. On the way to Ness I purchased ( over the phone ) a 15 yard Dumpster from CSM Trucks at a $5000 transaction with no problem. Ness was friendly as can be until they found out I wanted to do a over the phone transaction and then they began to give nothing but attitude. I would never recommend them for a $5.00 item nevermind the $5,000 i almost spent. .. horrible.

Feb 07, 2022

Parking is very bad this place and them knowing that they are the only plow and sander place in Danbury so they don’t care on work performance or customer care they are very busy it takes a while for them to even find out what’s going on with your truck and they’re very snappy and grumpy because they’re so busy I don’t know why they don’t just hire more help or move to a bigger place if you asked when your truck is going to be done or what they’re working They probably won’t give you an answer they really have to work on the customer service and how they talk to people were the one spending the money they act like They don’t enjoy what they’re doing it or doing us a favor when were the one that brought the business in the first place

Feb 07, 2022

Don't hesitate to call in the middle of a snowstorm this guy's open help me out at like 3:00 a.m. one time.

Feb 07, 2022

dropped off a truck for a plow on Tuesday..was done on Wednesday..great job..clean.

Feb 07, 2021

A+ across the board. I was 110% satisfied with the service provided from these guys. Thank you again.

Feb 07, 2021

Awesome place! Very knowledgeable, and friendly. Great prices!

Feb 07, 2021

Great fast service

Feb 07, 2021

Kind of rude service a little overbearing about the coronavirus. But on the upside,they forgot to charge me for about twenty bucks.

Feb 07, 2021

Very great team if u need any equipment I suggest u go there