Mr. Cool Air Conditioning, Transmission & Brake, Inc
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Review highlights
"Awesome place. I would recommend it to anyone needing any sort of AC work. They found my problems and replaced the parts same day for a great price."
"I called Mr Cool in the morning and got a price on a new radiator for my Jeep."
"Super friendly folks, great work, reasonable prices, trustworthy."
Overview
Categories
Auto repair shop, Brake shop
Directions
8062 Kingston Pike
Knoxville, TN, 37919
Phone number
Call: (865) 470-0890Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Reviews (35)
Jan 31, 2025
The service here is great! Thanks to all who work on my car and are always there for me for my auto needs.
Jan 24, 2025
Work is great and very professional
Jan 10, 2025
Everyone at this shop was super friendly and helped in any way they could! Highly recommend!
Jan 07, 2025
Awesome experience! Great front desk assistance and honest and experienced mechanic. Aaron is the best!
Jan 07, 2025
Fast, friendly and affordable. Got me back on the road quickly. Top notch service.
Jan 07, 2025
Great experience, good prices, they don’t try to finesse you on what you need done. Good people, been going there for a couple years and I’ve never had a complaint.
Jan 07, 2025
Great personable and knowledgeable, with a family touch! I've never had a problem with them. I always take my cars to them!
Jan 07, 2025
Great service! Super fast & effective.
Jan 07, 2025
Had a great experience everyone was so nice. And they do quick work.
Jan 07, 2025
Just a great family owned business always a Wonderful Experience. Been coming for Years 😁
Jan 07, 2025
Mr. Cool always takes GREAT care of us and our vehicles!
Jan 07, 2025
Mr. Cool has always been great fixing my car. Great service!
Jan 07, 2025
Nice people. Fair pricing. They helped me with my check engine light
Jan 07, 2025
Staff is extremely friendly and I highly recommend giving them a try
Dec 07, 2024
Every time I come here Michelle and her crew are so fair and fast! Such wonderful customer service!!!! Thank you Mr. Cool!♡
Dec 07, 2024
The car is a wreck when it came and after one day is like brand new. Thank you.
Dec 07, 2024
They’ve always taken great care of me when I come here and don’t beat around the bush and they shoot straight which I appreciate
Dec 07, 2024
Very friendly staff, made me feel welcome and took great care of my vehicle
Nov 07, 2024
Excellent service at a reasonable price, without “fixing” things that weren’t broken.
Nov 07, 2024
Hard working, dependable. and friendly. I consider them family.
Nov 07, 2024
I always appreciate the honesty from this shop. I have never had any issues and will always continue to come here for service.
Oct 07, 2024
Called on a Thursday to get a estimate of replacing ac compressor, Chandler was very helpful explaining different options, took it in the next day on Friday, had it done by the end of the day, great people and price, highly recommend
Sep 07, 2024
The two stars are for performing the job. The garbage review otherwise is because it was $700 for weather stripping for one door and when I got my car back, a quarter of a tank of gas was missing and the car reeked of cigarettes. Maybe the price is normal for that service, idk, but whatever they did with my car is bizarre. Fair warning to anyone bringing your car here.. if you care about that sort of thing.
Aug 07, 2024
Always a positive experience! Friendly and helpful staff and honest service!
Aug 07, 2024
I called at 12:30 on a Thursday to ask when they would have a chance to check out my car's A/C. They told me to bring it right in. After I arrived, they had it all checked out within an hour, and my compressor replaced another 2 hours later. Dealing with expensive repairs is never fun, but they made it smooth and as pleasant as it could be!
Aug 07, 2024
I will highly recommend them they worked on my Nissan and I was paying out of pocket. The Boss went out of his way to help get my car back on the road and give me a huge discount on letting me make payments. They were awesome had it fixed in 48 hours!
Aug 07, 2024
They are very friendly and good with communication, but also good at trying to rip you off. They wanted $750 for parts and labor for an ac condenser, and $150 to recharge it. Bought the part myself for $45 and had another company put it in and give it a recharge for less than $220. Maybe they have other stuff priced right because I've heard good things about this place, but I won't be coming back.
Jul 07, 2024
Excellent service! Everyone was very attentive and professional! Quick and quality work! Change out my ac compressor and had it done with in a few hrs! Very pleased from entering and leaving! Thank you Mr. COOL group!
Jul 07, 2024
Great service and knowledgeable. Very friendly staff. The only negative is that it appears to be a 14.28 percentage added to each service for SHOP FEE. Otherwise I would have given a 5 star review.
Jul 07, 2024
One highly underrated feature of an auto shop is a clean bathroom. If I have to wait to get something fixed it’s nice to be able to use a fresh clean bathroom and those can be hard to find at auto shops. Of course their warranties and friendly demeanors at this location are great too!
Jul 07, 2024
Reasonable pricing, quality work, helpful expertise, friendly way about the shop...these are all good things, right? 👍
Jul 07, 2024
Very professional!!
Jul 07, 2024
Had an incredible experience all around. I was DIYing my car AC and ran into a wall. I called them up and their receptionist Michelle was very knowledgeable and redirected me to one of their service tech’s named Aaron. Aaron took the time to help me, FaceTiming to troubleshoot and figured out my issue. He also texted me again after we got off the phone to ensure I didn’t forget a critical step. The kindness in taking their time to help me when I backed myself into a corner was a God send. As this reflects with all else they do as I’ve read other reviews, this company is very professional, well and reasonable priced and out of their way kind. So thankful for their help! If you’re considering them, you’re making a smart move and won’t be disappointed.
Jul 07, 2024
My work van needed service for the air not working all the time. Mr. Cool ordered some parts after checking it out. I was getting impatient because I hate waiting, but they impressed me the finish product of my van actually fixed, air working better than before, sounds better. Worth the wait especially when van is fixed properly. Thanks guys and girls for your service.
Jul 07, 2024
This is the spot to take your vehicle if it's acting up or need new brakes or something. The fella that helped me was amazing and he made sure I was taken care of . I will always recommend this place!! Jeremiah is the best. Very knowledgeable and made my vehicle run better than ever.