Morrison Automotive & Truck
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Review highlights
"They made a point before they gave me my keys back that my vehicle ran right. They even called and texted to get an update. I would recommend this place."
"Low prices and quality service all around."
"I had minor mechanical work done, the job was done quickly and at a fair price."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Directions
10550 US-78
Summerville, SC, 29483
Phone number
Call: (843) 821-4810Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 1:00 PM
Saturday
Closed
Description
Morrison Automotive & Truck started with just as a one person operation. Within a few months, additional staff was added to assist with the work load that grew very quickly. Summerville was more of a quiet little town back then compared to now. Our first location was on Main Street and then we moved to Highway 78. After 18 years we moved to our current location also on Hwy 78. We moved to our current location in February 2014. Serving our community with the best quality service has always been our goal. Our business is always growing and we are striving to improve in every way possible. A lot has changed in our industry since 1996. We do our best to adapt to those changes making our customerās experience with us the best it can possibly be.
Reviews (30)
Jan 23, 2025
Honest, reliable work and not overpriced
Jan 06, 2025
ALMOST 5 MONTHS THEY TOOK TO FIX MY FOOD TRUCK. I dropped my food truck (98 chevy box truck) off around the middle of July for an oil change and radiator leak check that then turned into suspension repairs and a complete break rebuild. From a $500 bill, to almost $6000. They finally called Dec 5th to say it was done. There was no communication the entire time. I had to contact them several times, leave multiple messages, just to get a call back to find out what was going on. It was always excuses, they were sent send the wrong parts, we are short staffed, the tech working on the truck is on vacation, there is another truck on the lift, we don't have enough people... The plethora of excuses was mind boggling. And as a business owner myself, I get a lot of it. It is an older truck. Parts are had to find, sometimes they aren't available at all. But, at some point, It just seems like they just parked it and went about working on everyone else's vehicles. Almost 5 months. I lost tens of thousands of dollars in sales and canceled events because these people couldn't do the job they were hired to do in a reasonable amount of time. Hell, I don't even know how well they did repairing the truck yet. I am just so pissed that they took so long. Oh, and the mess they left in the back of my truck from their test drives...I mean, come on...you made the mess, at least attempt to pick it up. 10 OUT OF 10 WOULD NOT RECOMMEND
Jan 06, 2025
I just want to thank Kenny and the folks at Morrison automotive for helping me over the last couple weeks and being so kind and accommodating. I wonāt go anywhere else! Youāll be in great hands here!
Jan 06, 2025
Morrison automotive did a really good job with fixing my food truck and the communication and customer service are A1 I would definitely recommend them and thank you Kenny for everything
Dec 06, 2024
Brought my 2013 camaro to fix ac blend door. Dealership wanted to remove windshield and dash. There is a video on YouTube that shows a different solution. Chip, the tech that fixed it did a great job. Saved me a lot of money. Highly recommend this business
Dec 06, 2024
Took my truck in to Morrison Automotive to get some suspension work done that two other shops had failed to correctly diagnose and fix. Ended up leaving with a great sounding truck that drives like itās supposed to. Great service for a great price. Highly recommend. I will be back.
Nov 06, 2024
Honest feedback and didnāt quote additional work that was not needed. 24-hour turn around.
Oct 06, 2024
I didn't get any service done, but I did go in there to talk to somebody about getting something done. The gentleman was very nice, friendly and thorough about the procedure that needed to be done.
Aug 06, 2024
I would love to give this shop more than 5 stars. I brought my 1982 Ford f100 their with several problems electrical and mechanical. Kenny and his team figured out each and every problem. I had to be patient the truck was unsafe to drive and undependable. Took time at the end I am very happy to have her back on the road safe and reliable. Repairs can not be rushed or you end up back on a wrecker. Been their done that. Thank you Kenny and Team for you expertise and getting the job done right.
Aug 06, 2024
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Jun 06, 2024
Friendly, honest people! Quality work. Will definitely go back if needed.
Jun 06, 2024
I trust this team with my vehicles and they respect my money by advising what repairs can wait, which is really appreciated.
Jun 06, 2024
Iāve tried using this shop multiple times. Turn around times are beyond awful, communication is sub par, always looking to upsell you. Donāt bring your vehicle here. Response to your response: Itās my fault you had the wrong number? Not the one I called you on 4 times? Different size tires? What dude? Bottom line, I made an appointment a week ago for Monday. Drop my truck off at 7am Monday. I call at 3pm to ask for an update. I was told techs were slammed and probably werenāt going to get to it. You finally call back, but call the wrong number 20 minutes before youāre about to close when I was already on my way to pick up the truck. Show some ownership of your failure to communicate that you were too busy to look at it and that the customer had to remind you about the appointment. And to address the lie that I didnāt want to hear what you had to say, I stood in your office and waited for you to address the issue. You did not. Donāt act like you made an attempt. Thatās two lies pal. Jarrod
May 06, 2024
Been dealing with Kenny for a couple years now. I daily drive a 79 wagon. Drive it everywhere! Road trips, work, I trust and LOVE this car! That wouldnāt be possible without the honest knowledge and passion that Mr Morrison holds his shop to! Always takes time out of his day to make sure everything is on the table and discussed clearly, with an efficient a more important, effective plan to complete any task to keep you rolling down the road safe and happy! I hate when my cars in the shop but the pure joy and peace of mind when you get the keys back. Oooo buddy! Canāt say enough good things! Love my Wagon! Love the Morrison family! Thank you for always looking out for the things I donāt see and keeping me confident in driving ANYWHERE!
Mar 06, 2024
I just want to give a quick shout out to Morrison Automotive. I was a little concerned when the warranty ran out on my explorer because factory prices are very high but you donāt want to lose the customer service you get from a factory dealership. I have noticed the customer service is probably better being a smaller company. It is more like a personal touch. I recommend them with five stars.
Mar 06, 2024
Morrison Automotive has been Servicing my family's vehicles for years and does an excellent job. This shop is fully equipped to fix anything.
Feb 06, 2024
2015 ram eco diesel thanks for a job well done.will see you again when I need anything. Bill Hilton
Feb 06, 2024
Canāt say enough about this place and the owner. Excellent service and attentiveness to communicating with us on how they were doing with our Ram 2500 Diesel Truck. Thank you for Your help
Feb 06, 2024
Good work on repairs and making it right.
Feb 06, 2024
Great customer service. Owner is awesome
Feb 06, 2024
Honest and reliable work. Helpful staff and great prices.
Feb 06, 2024
Purchased a crate engine Part BP 3024CT from Blueprint Engines for my 85 Fox Convertible and it seems things just can't get going in a positive direction. I did speak with Kenny the owner and he said the car did start but was coughing and such couldn't hold an idle from sitting up so long, I was so happy it started, I never thought it would again because of the condition it was in when I saw it. So I've given up on that 85 Fox GT, the rain, the heat, the cold weather, the vandals has took it's tole on that STANG! So much work and Money, WOW! That car will not perform the same..It's time to move on, Get started with something else, Lord I wish I had NEVER! taken my car there, now I have NOTHING! Crate Engine, New Carb, New Cooling System, New Ignition Pertronix Ignitor 3, New Rear End, Wheels Tires , GONE!! God is Able, He will Provide.. Thanks Morrison
Feb 06, 2024
They are really great! Did great work on our 2011 mini clubman. They have done several repairs; fuel pump, water leak and water pump. They are trustworthy and honest.
Feb 06, 2024
They have had my truck for 3 weeks now and 2 weeks prior to that. I did tell them I don't drive it during the week. Problem is I've been calling for over a week. Last Friday was told Kenny would call me back shortly. Nothing. called again Monday told samething. nothing. Called every day and no one answered the phone (caller ID). Had my wife call after I did from a friend's phone and they answered. my wife was told Kenny would be contacting one of us shortly. never heard from anyone. I have left voice mails and still nothing. I didn't want to go on here but had no choice when you can't speak to anyone and it won't let you send a email on the website. But I know Kenny reads and responds to these. Look forward to hearing from you. Thanks. update !! Kenny responded back the next day, That means alot. changed to 5 stars. I'm also in the customer service feild and communication goes along way. Thanks kenny.
Feb 06, 2023
Changed oil and checked battery. All ok and found a leak under the truck. Morrisons always do a thorough job with my vehicles. I appreciate that it was caught and will have it checked out. Excellent work as usual!
Feb 06, 2023
They're an all around great auto care shop. They do it all at a reasonable price with quality work.
Feb 06, 2023
Got my carin for repairs right away and had my car back the next day. Friendly, honest and reasonably priced. Will bring my business to them in the future. Thank you Joe and Tammy.
Feb 06, 2023
Had oil change and tire rotation done --Kenny and staff were very professional and friendly-waiting area clean and comfortable.Did not try to "push" other services on me (I had experienced that at another auto service place.) Thank you for job well done!
Feb 06, 2023
Had oil change and tire rotation. Kenny and employees were professional and friendly. Waiting area was clean and comfortable. Wait and charges for services were reasonable. Would recommend.
Feb 06, 2023
I ended up using Morrison due to my vehicle breaking down on the road in front of their shop. After the fact, I'm saying that breakdown was fate and I will definitely return to do business with them again. Fantastic customer response time, clearly outlined what they would do and how long they would take. My final bill came in LOWER than I was quoted!ššš I even got a follow up text checking on how the car was performing after repairs. This level of service is almost unheard of these days. Thanks for the experience Morrison Automotive ššæ