Midtown Autowerks, Inc.

Dec 06, 2024

Great repair shop

Jul 06, 2024

Great service and a truly pleasant experience. The staff was great and prices where reasonable.

Jul 06, 2024

Took my Porsche 718 Boxster in to Memphis Autowerks for the 1st time this morning. Staff are personable, knowledgeable, and don't push unnecessary maintenance upon you. Work performed was done very well and at a fair price. I will be a repeat customer

Jun 06, 2024

I love this place! Everyone's courteous and they do good work. Hard to find places in Memphis that work on BMWs. Unlike they who shall not be named, Midtown Autowerks never tries to upsell or gouge you. I took my Beemer in for an oil change and said it hadn't been serviced for a while, so just let me know if it needs anything else. I also said I thought it might need a wheel alignment. Despite me basically giving them carte blanche authority, they called and said they'd checked everything and it didn't need anything except the oil change, not even the wheel alignment. Highly recommend.

Jun 06, 2024

I will report the service and the condition my car was left in for 4 days hood up and no customer care. Rudd and could not figure out a problem and left my Range Rover for dead

May 06, 2024

The manager Brandon did not have an appointment available for a month out but made room for me the same day I called and got my car in and out super quick. He always has the best customer service and here is another lady that works there who is also the best, but I am not sure what her name is. They are both very professional and polite! The gist is, I highly recommend this place!

Apr 06, 2024

Excellent service performed. Highly recommend to anyone.

Mar 06, 2024

I was referred by my cousin and the service completed confirmed what he stated, fast work and friendly customer service, my hubby and I even made a couple of friends while we waited.

Mar 06, 2024

On point service!

Mar 06, 2024

Went there on 02/23/24 for the first time to have my 2018 Mercedes Benz C-class AMG oil changed. The receptionist Madison was very friendly, engaging, and professional. They even offered to wash my car (I guess it’s customary) but I declined. The reason I declined is because my lazy self had already washed/ detailed my car 2-days prior. In conclusion, I recommend this company!

Feb 06, 2024

They did great work in the end!We had to go back a couple times to get it handled correctly. But they took care of it.

Feb 06, 2024

Awesome Job on repairing our E350 4matic ....

Feb 06, 2024

Best place to take your foreign cars, they are fast, honest, caring and economical!

Feb 06, 2024

Busy

Feb 06, 2024

I brought my car to get my engine replaced. Prior to the engine replacement I had no issues with my cold air intake afterwards it was throwing a code. I took my car back to the shop 3 times and they failed to resolve the issue. I took my car to AG motorsports and they fixed the issues immediately. I told them about this and asked for reimbursement and nothing was made to help out.

Feb 06, 2024

Love this place will save you money on your auto repairs

Feb 06, 2024

Very friendly. Everyone is super helpful. They stick to their quotes. Call you before charging you. Detail your vehicle. Very knowledgeable. Do very good work.

Feb 06, 2024

Very professional, knowledgeable trustworthy, and excellent customer service. I bought a used car and after 5 months On my first visit, I went to get my oil changed and was told I didn't need an oil change yet. Great, they washed my car and I told them, I would come back. A few months later my battery light came on early one morning. I called Autowerk and their truck was due in by 2 p.m. with batteries. Called other companies to get a replacement but no one could help. At 1 p.m. they called and told me to come in their batteries had arrived and they worked me in, so I purchased a new battery. They took very good care of my battery needs within an hour. I was very thankful because my nerves were on edge thinking my car might just stop on me anytime. I went to Mercedes Benz of Memphis by 10 am to see if they had batteries and they couldn't work me in for 4 days. I am glad the Autowerk battery was less. Madison the receptionist was so nice and helpful.

Feb 06, 2023

Excellent customer service

Feb 06, 2023

Great

Feb 06, 2023

Great place for Foreign Automotive Care but be prepared to have an far off appointment but definitely worth the wait for quality service.

Feb 06, 2023

Great place to bring your Bmw

Feb 06, 2023

Great shop! They went out of their way to fit me in their busy schedule (despite being 2 weeks out) and had me back on the road. Thanks again!

Feb 06, 2023

Great staff very friendly i just had a problem with my altenator and thought they may have got tge wrong 1 for my now i have to take my car back to them to fix

Feb 06, 2023

I am so excited about this establishment. My convertible top wouldn't work at the eve of Summer. I took my car in and was initially told by the mechanics that Shane couldn't fix it due to a aftermarket radio interfering with the signal. I asked them to try again because my radio and top have been working for a long time with no problem. I had faith that they could figure out the issue. Shane went back in and found the culprit. It was the limit switch in my headrest. My top has worked every since. Midtown Autowerks has gained a customer for life. Love it! Customer Service at its best!

Feb 06, 2023

One of the Best in the City 🏙

Feb 06, 2023

Shane & the entire crew @ Midtown Autowerks are THE BEST!!!💜 They've diagnosed/serviced my Mercedes 4 more than 6 yrs & just took my Porsche 4 scheduled maintenance a couple days ago😉 Had 2 lock in that appt 6 wks. ago bcuz they are ALWAYS booked!!🤣 HIGHLY recommend Midtown Autowerks 4 Any maintenance or repair on import vehicles bcuz they mos def save u $$$$ compared 2 any dealership srvc dept😉

Feb 06, 2023

These guys are awesome! They are exceptionally helpful and professional. They did fantastic repair work on my wife’s Mercedes.

Feb 06, 2023

This place is great! Customer service is great . Their knowledge when it comes to repairing foreign cars is great! I have a newer model Mercedes and will not take it anywhere else but Midtown Autowerks. Oh! And, let me not forget about the nice wash job you receive after your car has been serviced. Thank you , MidtownAW!!! Keep up the great service.