Midas
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Review highlights
"… on my vehicle name is Eric. I drove 45 minutes to them and it was so worthwhile. No long wait and wonderful customer service. I will definitely refer people and going …"
"Clean location, friendly staff and very efficient service."
"Delivered on time and exceeded my expectations with the brake service!"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
989 S Mason Rd
Katy, TX, 77450
Phone number
Call: (346) 251-0381Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Description
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Katy, TX Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
Reviews (35)
Feb 01, 2025
"I recently visited Midas for some car maintenance, and I was thoroughly impressed. The staff was friendly and knowledgeable, and they completed the work quickly and efficiently, and I appreciate the honest and transparent service. Highly recommend Midas for any auto service needs!" Employee Jose Alba went above and beyond to ensure that all my needs were met and provided exceptional service throughout the entire process. Thank you for a fantastic experience!"
Feb 01, 2025
Thank you Jose and his guys was very helpful on getting me in for a quick oil change on my car overall an amazing experience at this location.
Jan 31, 2025
Jose and his crew performed an excellent and timely service for me. Was very impressed withboth the relaxed and professional atmosphere. Would strongly recommend this establishment to anyone.
Jan 31, 2025
Today on 1/27/25. I GUESS JOSÉ WAS IN HIS DAYS BUT HE WAS RUDE AS HELL, I GUESS MIDAS JUST LOST A CLIENT. On oil change are good but bad customer service rude as can be not Jose the other one who refused to give me his name.
Jan 31, 2025
You the man Jose Alba!!! Thank you for getting my car running smooth. I don't feel the bumps as I did before. You and your guys are just down to earth people happy and smiling ,and that just shows me you all love what you do to help us. I will continue to come to your location to get any work on my vehicle. Thank you for the coffee as well.
Jan 24, 2025
Jose is top notch, very honest and customer oriented
Jan 24, 2025
The guys here are great! They always do a great job and accommodate. Excellent customer service!
Jan 24, 2025
everyone here is super rude. they act like your too low to even get ur car fixed here. wouldn’t recommend if you’re looking for great service (edit: just read some reviews it’s the same man the one with the long beard. he needs to be fired!!)
Jan 17, 2025
I love Jose Alba!! Always great service, and to the point! Niecie Hardy
Jan 17, 2025
Muy rápido cambio de aceite
Jan 10, 2025
So far all of my experiences here have been great. I typically go to this location for my car alignment and oil changes. Jose Alba has been super nice, helpful, and transparent. I schedule my appointments ahead of time and don’t spend too much time waiting on any of the services which is very convenient for me.
Jan 07, 2025
Stopped by for an inspection, they were very nice. So I stopped in for an oil change. I bought new headlights for my truck and asked what they'd charge to install on my RAM 2500 (you tube video I watched was way more complicated than I was up for). They installed them at no charge! Jose and his crew have a new customer. They were professional and timely. I do recommend this store for your minor mechanical needs (since that is all my experience is with them thus far).
Dec 07, 2024
Always welcoming! I go early on a weekday.
Dec 07, 2024
Fast service and you can walk in with them getting to you quickly! Fair pricing too. This is our goto spot for auto care.
Dec 07, 2024
Great service and price of my necessary work for my vehicle
Nov 07, 2024
Great customer service by José. And the technicians do a good job .
Nov 07, 2024
Jose and Gilbert worked that magic and saved corrected issued with my ford edge! That's for the hard work and working and with me!
Nov 07, 2024
Jose and his team are honest and efficient. We have used this shop for a variety of services from inspection to oil changes.
Nov 07, 2024
Jose was cool.
Nov 07, 2024
Just wanted to give shout out to this business, very reasonable prices, wonderful staff & the owner makes sure everything is completed properly! I absolutely love coming here to get my car serviced!
Oct 07, 2024
Do yourself a favor and avoid Midas Tire Shop. The manager, with big beard Jose was not only unhelpful but also rude. He started working on my vehicle without providing any details about the services. When I expressed my concerns, he told me to take my car down from the lift and leave! This was such a frustrating experience. I’ll be taking my business elsewhere.” Not sure why the owner not fired him yet!!!
Oct 07, 2024
Help me with checking my brake fluid
Oct 07, 2024
Inspection was taken care of in a timely manner, staff courteous & informative.
Oct 07, 2024
Wonderful service. The manager was a kind, empathetic human being who gave me a great deal. The manager recognized that we are all good human beings. This Midas will have my loyalty and business forthwith.
Oct 07, 2024
I would give negative stars if I could. I have made an appointment through phone and the tech promised me to get oil change done in 40mins due to my doctors appointment. as soon as I arrived at the exact appointment time, after waiting for 10mins at the front desk while no one was attentive, I was told a walk-in alignment request came in so they cannot get my request done in time, saying there are only 2 techs in today. What’s the point of taking appointments or reservations if you take walk-ins first?
Sep 07, 2024
Avoid this place at all costs. I had an incredibly frustrating and dishonest experience here. I went in to check on a specific issue with my car, and the managerJose, HE HAS A BIG BEARD, initially told me that there was no problem with the part in question. He even checked it for free, which seemed like a good sign. However, after I agreed to pay $100 for a full diagnostic, suddenly, Jose "discovered" that the very part I asked about was indeed faulty—the exact problem I had initially brought to his attention. His story changed completely after he had my money, and when I confronted him about the inconsistency, he just dodged the question and kept changing the subject. This kind of behavior is unacceptable and feels like nothing more than a scam to squeeze money out of customers. They clearly knew about the issue from the start but chose to mislead me to get a quick $100. This shop lacks honesty, integrity, and transparency. Save yourself the trouble and go somewhere else where you’ll be treated with respect and honesty. I won’t be coming back, and I strongly advise others to stay away.
Sep 07, 2024
Eventhough u did not have an appointment my vehicle was checked immediately and the repair was able to be done right away. The associates were friendly a d efficient. The repair was dine quickly and at a reasonable price. I would definitely recommend them.
Sep 07, 2024
I always have a great experience going to this Midas. Jose gets the job done in a quickly manner. I always come here for my oil changes.
Sep 07, 2024
I took my car in for a brake pads and rotor replacement . Drove off the shop after the job was completed and I started to notice a grinding sound on the R front wheel. I called the shop and spoke with Jose the manager and was told to come back in the morning. When I got home while driving with the grinding sound I noticed that 4 lug nuts on the R wheel is lose and i can basically move it with my hands and I am missing my wheel lock. I brought this concerned with JOse the next day I came in and He just became agitated and raised his voice that they will never do something like this when the evidence clearly shows what happen. I made a recording videos of the loose lug nuts, missing wheel lock and grinding sound . There is no accountability with this location and the manager jose need a training about customer service . This is a negligence that could cause accident and hurt people which they don't take into consideration. NEVER TAKE YOUR CAR HERE. WORST shop!!! I regret spending money here to support this business. I would give zero star if that's an option.
Sep 07, 2024
Jose helped me out as much as he possibly could with my truck. He was responsive and made sure that the issue was resolved to the best of his ability. I will continue using this Midas until Jose leaves.
Sep 07, 2024
Midas, has been a life saver, helping with our truck.They have walked us through every step and everything that they had found wrong with the truck. I would highly recommend them to anyone.
Sep 07, 2024
SAVE YOUR MONEY - Do *NOT* come here. Very unethical and will do anything to make a buck off you. We’ve been here a few times to bring multiple vehicles, and every time their pricing & service quality gets worse & more egregious. Today was the last straw. Brought in the car for a leaking coolant tank – which costs around $25-$35 to for the part. Guess how much we were quoted? $764! Even if you’re paying your employees top dollar for labor, that’s egregious. When we expressed that that was expensive, given the price of the part & relative ease of replacing it, the service manager immediately said they could it do for $164. That’s $600 less! A $600 overcharge for a simple service is a very unethical, wicked to make a profit. I don’t nickel & dime, but as a service provider you should ensure that your pricing matches your service. We would have done it ourselves but needed to use the car later today, so we let them replace the coolant tank. When they finished, we were given a bill with additional b.s. charges for a total of $186. And they spilled coolant all over the caps and covers of the other parts of the engine. Which I have to clean. Save your money. Support a small business who will take care of you better.
Sep 07, 2024
Stay away from this shop. The manager with the long beard is extremely rude and dishonest. I went there specifically to replace a cooling fan, but he lied, claiming the fan was fine and insisted on running a diagnostic. After taking my money, he then admitted the issue was with the fan all along. When I confronted him, he became aggressive and demanded payment. I had already had the diagnostics done elsewhere, so I knew the problem. This shop will rip you off and steal your money. Their customer service is abysmal. Avoid them at all costs.
Sep 07, 2024
The shop is very professional and working with the manager, Jose is great. He is very courteous and professional.
Aug 07, 2024
This is my second time bringing my vehicle to get an oil change and I will be bringing it back here in the future. The service is relatively quick and the manager is helpful.