Midas
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Review highlights
"Great friendly staff diagnosed my issue quickly and resolved it"
"Great service genuine people great prices are not money hungry."
"I highly recommend this place for great car service."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
4011 Smith Rd
Cincinnati, OH, 45209
Phone number
Call: (513) 318-9380Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Cincinnati, OH Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
Reviews (34)
Feb 06, 2025
Customer service was excellent. They are very knowledgeable and professional about the Auto Industry and the Vehicles they service.
Feb 05, 2025
Great Experience!
Feb 02, 2025
I’m truly grateful for their services they did an excellent job
Feb 01, 2025
Very good experience! very nice worker who helped me with car issues very nice. very kind and helped put air in tire too
Jan 31, 2025
Amazing & quick service every time! Very polite & professional front desk.
Jan 31, 2025
Amazing, quick service! They only had my car for 2 days!
Jan 31, 2025
Great work
Jan 24, 2025
Amazing customer service!!
Jan 24, 2025
Efficient, great price for an oil change, no fuss. I will be coming here again!
Jan 24, 2025
Great service! Definitely coming back Justin the assistant manager is AWESOME! So nice ! I always go back to this location because how nice they are. I love how they care about making sure your vehicle is safe for you to drive . Just an awesome location!
Jan 17, 2025
A great experience! I had to hop off the highway and needed immediate help with a wheel well issue that was about to make my car undeiveable. They examined it, fixed it, sent me on my way under and hour and were so helpful and nice. Best experience I could have hoped for.
Jan 17, 2025
Justin the assistant manager & his team were so nice, amazing customer service….
Jan 17, 2025
Justin was sooo helpful! Jekile worked on my car so fast and I couldn’t ask for better service !!
Jan 17, 2025
Midas in Norwood is fantastic! They have helped me so many times and are the first place I think to call. They helped when my car got stuck on a trailer hitch, with tire repairs, new tires etc. they are always so professional and they will always be my first call.
Jan 17, 2025
On 2 different occasions, they have helped me with a quick fix free of charge. Got me in and out fast and were incredibly friendly!
Jan 17, 2025
The manager was very helpful, something was dragging under my car and the manager pulled it in within less than 30 minutes and fixed the issue and had me on my way in no time. No Charge! God is good... This location is for the people by the people 💞
Jan 07, 2025
Good guys..! Really good service.. Tk.
Jan 07, 2025
I do not give negative reviews, so let me tell you about Xpress Tire and Auto next door. Unlike Midas, the mechanics at Xpress are down to earth, reasonable, timely in getting the work done. I had my car towed to Midas and then paid to have it towed again the two feet over to Xpress, and it was worth it. I am grateful Xpress was able to do the job for half the cost, no games, no haggling, no runaround as with Midas. Xpress hit a snag but kept the cost very reasonable and let me pick the car up after hours. I will definitely be returning for car care at Xpress (right next door to Midas).
Jan 07, 2025
I love this midas. They're very nice and efficient. My car been running very well since they fixed it and it was 200 cheaper than other places. Derrick really tries to get you the best deal he can. I can not express enough how much I appreciate this store. They always help me so much especially today!!! Thank you Justin and staff for all your hard work and honesty. You guys really made my day today 12/14/24
Jan 07, 2025
I went in for a used car inspection. Went back to get it, pay, get my report. No major issues, great. They bring it down from the lift and suddenly the ignition is locked up. So then they force me to pay to replace it or have it towed home.. while recommending I just get my money back or trade it. Didn't ask for an opinion but sure. They keep it all night, next evening after calling all day. I'm told they replaced battery cables no charge along with key programming. I go back to find my car running in the lot with the casing to my steering wheel in pieces. Fed up I get in and go. Now my original key is not there. It unlocked the doors still. Not noticing I need it I get locked out and have to call AAA. Another trip back for the other key. Sorry, long story short. They either created a problem and made me pay for it. Or did it not solve the problem because it was the cables not the ignition. Thanks guys.
Jan 07, 2025
Justin and Mark are amazing! Thank you so much for explaining everything to me, being kind, and thorough! You guys really worked and made sure my warranty company took care of us both and we left whole! You guys are the best!
Jan 07, 2025
Midas on Smith Road has the best customer service. I have been going there for over eight years to get my car serviced. I’ve had brake service front and rear l, radiator replacement, tire rotations, bulbs replaced it. This is my go to place for auto service.. I’m always satisfied, thank you so much for your service..
Jan 07, 2025
They're fast and easy to deal with. Never had any complaints in many years of bringing cars and trucks here. Very friendly folks including Mark the manager and they will treat you right!
Jan 07, 2025
mark was very nice and helpful
Jan 07, 2025
Excellent service
Jan 07, 2025
Great customer service, friendly and in the Christmas spirit! Thank you Midas!
Jan 07, 2025
Great service, 5 stars definitely recommend
Jan 07, 2025
Quick and efficient.
Jan 07, 2025
The workers here are professional and consistent! Everytime I'm here the service done right the first time in a quick manner! Will absolutely be going back and will be recommending to anyone in the area!
Jan 07, 2025
Very friendly - always helpful. Have put air in my tires multiple times (3 different vehicles) without me purchasing anything, and they were always willing and helpful.
Dec 07, 2024
Free air- very friendly staff come out and will put air in your tires for free
Dec 07, 2024
Since I accidentally deleted my first review...Midas is: Fast, professional, knowledgeable and understanding, They offer flexible scheduling and outstanding customer service. I have no complaints and was encouraged to come get my tire patched as it was leaking air. Not only was it fixed but also free of charge. As a Veteran I cannot express my gratitude more.
Dec 07, 2024
This place has exceptional customer service. Very friendly. Very trustworthy. They always seem to find room to get me in same-day when needed. I'm very impressed all around with this great crew.
Dec 07, 2024
What a joke, My wife paid 2k to get 3 new tires and they were supposed to patch the 4th. They didnt. They were supposed to fix the wiper issue, they didnt. They replaced all the brake pads and rotors supposibly. Car started wobbling and another mechanic said they didnt replace the rotors. Now I need new brake pads already. What an absolute con job.