Memphis Collision Repair Center

Jan 07, 2025

I cannot recommend Memphis Collision and Jeff Webb enough! I have had vehicles repaired there three or four times, always 110% satisfied! Jeff is up front and honest about everything, giving me the information I need to know. He is very knowledgeable about his business. He works with the insurance companies getting things approved I thought would get denied. My vehicles look wonderful after they are finished! After one repair I had an issue with a leak in my trunk. It took a bit, but Jeff worked on that car until it was fixed even though the source of the leak was difficult to find. Finally he had the back glass re-installed and the leak was fixed. He was not going to stop until it was done right and I am so appreciative of that! I will always be taking my cars to Memphis Collision! I wish there wasn't a next time, but there always will be. Thankfully I know I'll get things done right! I appreciate Jeff and the entire crew at Memphis Collision!

Oct 07, 2024

They are very professional and pleasant. I enjoy the ease it was to drop my vehicle off and have the rental car ready for pickup. The before and after.

Aug 07, 2024

**Exceptional Service from Jeff Webb at Memphis Collision Shop** I recently had the unfortunate experience of my fully paid-off truck getting rear-ended and totaled. Navigating through the aftermath, particularly with my insurance company, State Farm, was incredibly stressful. They were not offering me what I deserved for my vehicle. However, Jeff Webb at Memphis Collision Shop turned this challenging situation into a more manageable experience. Jeff went above and beyond at every turn. He took the time to thoroughly explain all the different variables at play to ensure I achieved the best possible outcome. His expertise and patience were invaluable during this difficult time. My truck had several aftermarket parts installed, and Jeff personally assisted in transferring these to my new vehicle. He advised me throughout the process, ensuring I was not at a loss in any way. What truly amazed me was Jeff's willingness to go beyond his job duties. He even operated a forklift to move my aftermarket camper topper to my new truck. I was completely shocked when Jeff told me I didn’t owe him a penny for his extra efforts, only asking for a good review on Google for his business. So here it is: Jeff Webb and Memphis Collision Shop provided me with outstanding service, and I cannot recommend them highly enough. Thank you, Jeff, for your exceptional help and dedication!

May 07, 2024

Dropped off my van for a damage appraisal. Mr.Jeff was very informative, helpful, and friendly. Would definitely recommend going here.

Apr 07, 2024

Very economically priced and super quality work!

Feb 07, 2024

EXCELLENT customer service! My car looked AMAZING! I will most DEFINITELY use them in the future and refer them to others.

Feb 07, 2024

Great Food!

Feb 07, 2024

I had got into a car accident in February of 2023. This shop was one of the preferred locations for my car insurance. I choose this shop due to location to my house. Memphis Collision Repair Center. On Charliewood is the definition of exceptional customer service. That's how customers should be treated anywhere you go for service. Janet and Jeff are wonderful assets to Memphis Collision. Thank you.

Feb 07, 2024

I went there to get an estimate. Everyone was very nice and professional.

Feb 07, 2024

Loyal customer for life: If you’re in the unfortunate position of having to choose an auto body repair shop, entrust your vehicle to Memphis Collision Repair Center. Trustworthy, friendly, professional, knowledgeable, affordable, efficient, and 100% committed to providing you with the best possible experience.

Feb 07, 2024

Memphis Collision Repair took on my late father's 2006 Buick Lacrosse which had been stolen and crashed. This was not an insurance covered repair. Can you imagine the time and patience required to scour the globe looking for parts? This past winter was an icey one in Memphis, and everyone knows Memphians drive stupidly in these conditions. All body shops were busy and who wants to repair the mangled front end of a 2006 Buick? My father's car is perfect. I was treated with utmost courtesy and empathy, which matters to me. Thank you, Jeff and Gina and staff for bearing with me and I am truly grateful. Christi Morton

Feb 07, 2024

Memphis Collision is always great for our repairs to our vehicles in our fleet. They are quick, efficient and do great quality work! I can’t recommend them enough!

Feb 07, 2024

My family has been coming here for years. We love this place. They always do fantastic work, you can't ever tell the car had work done in the first place. They've replaced mirrors, windshields, grills, and other parts from accidents. I recommend this place to absolutely everyone. The people are always friendly and they leave your car spotless and in excellent condition. If you need collision repair, come here!

Feb 07, 2024

Please do not take your car to this place. I had insurance claims, and they still put used parts on my car. I also had to return so they could fix the same problem. Integrity is everything to me.

Feb 07, 2024

The absolute worst business of any kind I’ve ever encountered wasn’t for my wife I would have sued them!!! My wife paid them over $700 for dance, bumper and hood!!! They only painted the hood. I was so upset if my wife wasn’t there I’ll probably been in jail please I’m not a violent person, but the manager act like he didn’t care go there on your own risk.

Feb 07, 2024

The best overall, they do exactly what they say they’re gonna do, you can either go somewhere else and get cheap results for cheap work or get it done right the first time around!

Feb 07, 2023

Easygoing, professional, communicative, everyone was very friendly and efficient. I used a different body shop for 25 years and loved them, but they retired. This is my new one.

Feb 07, 2023

Jeff is one of the nicest guy's you will ever meet. A true blessing in disguise, I have used them before and will continue.

Feb 07, 2023

Knowledgeable staff don't bs you about appointment times. Will have my truck fixed here soon. I have not seen the work yet

Feb 07, 2023

Thanks Jerry and your team

Feb 07, 2023

This is the ONLY shop in Memphis metro that I will allow to fix mine or my family's vehicles. NO ifs ands or buts about it. Top notch customer service and quality work.

Feb 07, 2023

Absolutely amazing service all around. My car was fixed faster than I thought it would be and looked great. All staff is very professional and friendly. Would definitely use them again if needed and would recommend to anyone.

Feb 07, 2023

Always quality work from this business.

Feb 07, 2023

Great place with wonderful service. Jerry, the manager, is a great guy who makes sure his customers are taken care of! I highly recommend Memphis Collision.

Feb 07, 2023

They do quality work and they treat you like family. When I say family I mean the good family not bad family. LOL I have never been more happy with a body shop and I've used several body shops in the Memphis area. They are the best that I've used. I highly recommend them. No offense to anybody there but I hope I never have to use them again.

Feb 07, 2022

Jeff is excellent ! Very informative with information about repair to your vehicle .

Feb 07, 2022

The staff at Memphis Collision are the absolute best. This was my first ever accident and Jerry took the time to explain what to expect, how they work with the insurance company...he really made me feel at ease. Gina at the front desk was also really nice and helpful during the whole process. At the end of it all, I got my car back looking brand new again. I sure hope I never need them again, but if I ever find myself in need again, you better believe I'll be coming back here. I love these guys!!

Feb 07, 2022

Very nice, honest people.