Meineke Car Care Center

Feb 06, 2025

Meineke meet my expectations and MORE!!! Staff was extremely nice & beyond helpful. Please if you need ANY sort of car maintenance, check out this locations. They're incredible!

Feb 06, 2025

$100 for a diagnostic. Repairs are normally between $100-$1,000 for most anything on the vehicle. They do apply discounts upon request. The diagnostic fee can be waived as well if there’s further repair that needs to be done on the vehicle. Was my go to mechanic for repairs for awhile. Did good work with routine maintenance up until now. Turned in the vehicle for a drain plug, and oil leak to be fixed. The drain plug, and oil leak was not fixed. They instead ignored the original issue, and replaced my brake pads, and rotors instead which I agreed to. Was informed that I would have to pay again for the same drain plug, and oil leak to be fixed after inquiring the following week over the phone. Will not return to get the same work done that needed to be fixed the first time. Immediately found a more reliable mechanic nearby. The other mechanic identified the drain plug as “oversized” which was causing the leak. The last service for my engine oil change was done by Meineke, and they either installed it, didn’t notice it, or didn’t inform me that it was oversized.

Feb 04, 2025

Great service!!

Feb 03, 2025

10/10 reccomend!! quick service & reliable!

Feb 02, 2025

This is the only place my mother and myself go for our automotive needs. Everyone here is very professional and makes us feel very comfortable. All of them go out of their way to help us. Can’t say enough good things.

Feb 01, 2025

Fast and worked awesomely with my extended warranty company Auto Nation

Jan 30, 2025

Great customer service!

Jan 30, 2025

Mark and the mechanic who tried to do an alignment job on my Lincoln Town car did a lousy job of the whole situation. They mis lead I to think the new springs in the front were the reason the cars front end was to high up to complete the alignment process. In fact I discovered the rear air suspension was at fault. Cocky attitude with lack of respect . I would not go there and I will not again. I ordered new springs and found out the same springs came in the mail as I already had installed before. Two different vendors.

Jan 30, 2025

Quick service and very professional.

Jan 23, 2025

I've been bringing my cars to Meineke on Rainbow and Cactus for sometime now, and they never disappoint. The staff is always friendly, the service is reliable, and they treat you like family. Mark always goes above and beyond to make sure I'm taken care of. Whether it's a quick oil change or a major repair, I trust them completely. I wouldn't go anywhere else!

Jan 23, 2025

Mark is phenomenal! The customer service is outstanding.

Jan 16, 2025

I needed a battery for my car and a friend of mine told me of her great experience with this shop. I thought I would give them a try. Lee S. greeted me as I walked in, what a change from trying to deal with the big dealerships! The service was fast and friendly. They gave me the feeling of being at a small town local garage. Customer service from Lee was great and I will be back with any of my future auto needs. Thank you for not treating me as if I was just another number!

Jan 16, 2025

Mark the manager was very helpful, Offering to help with additional services that I needed repaired very thankful to now have heat in my Jeep.

Jan 06, 2025

Thanks to everyone at Meineke! Lee and Mike and their peeps are awesome! This is my new go to to get my car fixed. Very transparent, helpful with explaining things to me. I feel like they really care about my car 😁 and me. If they are busy they call right back. I love the text alerts and quotes. Thanks guys! Can't wait for my next oil change and even though I like seeing you guys I hope that's all I'll be seeing you for 🤗

Jan 06, 2025

Great Service and Clear, Consistent Communication. Very helpful and highly recommend.

Jan 06, 2025

I am so mad. I’ve spent a lot of money with this Meineke, and had to take it back twice for the same problem. The first time, Mark said the issue was fixed. The next day, the problems were happening again. I again called Mark the manager, and he said to bring it in. They had it for a few days, supposedly fixed more things on it, another outrageous bill, I bring it home and it still having the same problem. I tried to call back and ask for the manager again, they said he would call me back and I had still not received a phone call. I don’t have endless money to problems that they think might be happening. I feel like I was completely had. They obviously do not know what they are doing. I was taken for almost $2000 between both of the times I brought it in and nothing was accomplished.

Jan 06, 2025

Went here on a recommendation of a friend. Mark took care of my car and all staff were friendly, helpful, thorough in explaining the issues and I got my car back quickly. Thanks again, Mark.

Jan 06, 2025

Worst… always has thousands of dollars of repairs that are needed on my relatively new car. Don’t separate things out so can’t approve one thing without approving the rest. I took my car to the dealership same day where they reported absolutely nothing was wrong with my car and it didn’t need anything.

Dec 06, 2024

Great Shop, Manager and crew

Nov 06, 2024

Been coming to this location for years. The guys do good work, get things done quickly and are transparent about what is needed, timing of repair needs, etc.

Nov 06, 2024

I am very satisfied with the service I received. Courteous professional staff; excellent communication; no hard sell. Their assistance in restoring this vehicle has been great since the start and we’re confident using them for what’s left to do. I would recommend them to anyone and bring all of our vehicles to them.

Nov 06, 2024

Meineke is the Best place to take your car to. Mark and his crew are knowledgeable and they get the job done ✔️ 👏 🙌🏽

Nov 06, 2024

Outstanding service. They explained everything that had to be done.

Nov 06, 2024

They did a great job, helped me make sure there were no issues missed before my warranty ran out and did a great job fixing everything. Will definitely be returning in the future

Nov 06, 2024

Thought the issue was fixed - catalytic converter at over $1,000. Now check engine light back on. How does that sound for a review? I spent over $3,000 to fix car that is not fixed. How does that sound for a review of services provided?

Nov 06, 2024

Took very good care of me and even gave me a ride home and back while my car was getting an oil change , thank you !!

Nov 06, 2024

Ur still high as hell. But you do good work...

Nov 06, 2024

Very nice salesmen and servicemen. Their repair to my truck was top notch. I plan on using them from now on.

Oct 06, 2024

Continue to bring my car to this shop because I trust Mark and his team to take care of my older vehicle and charge me a fair price.

Oct 06, 2024

Experience wasn’t awful buuut I brought my own wiper fluid to see if they’d fill it for me if I paid an extra service fee. The guy told me to keep it and that they top off fluids anyways as part of oil changes. Well… they did not, it’s still completely empty, and the wiper fluid I brought exploded in my car shortly after 🤗 so…. That part is my fault for forgetting it in there but super unhappy to still be empty after bringing it up, offering to pay more for the service, AND paying for my own fluid too. I guess check everything before you leave.

Oct 06, 2024

Had to replace a few things on my 2009 Kia. And had the best experience with Lee! This man is and was so helpful to me throughout this process. Got my car back sooner than expected. Feels like I got a brand new car now! Thanks Lee

Oct 06, 2024

I had a great experience with Meineke when my car wouldn’t start one morning. I called them and they had my car picked up and towed for free. They sent me a very detailed review of all the problems and they were super friendly and helpful! I had no pressure sales pitches or anything like that. I was informed of everything as it happened and I made the decision to fix or not fix the problems.. Once the repairs were completed, I picked up my car and was satisfied with the results and the service. I would recommend this center for its friendly customer support and very thorough service!!

Oct 06, 2024

This place sucks: 1. They charge more than the dealer! $210 for a diagnosis v. dealer at $180 for an hour. 2. They said 30 minutes for the diagnosis, so they will charge only $105. Then 30 minutes later they called and said it will be one hour because they have to remove the exhaust. They didn't remove the exhaust but charged me for a full hour. And they had the diagnosis ready within 10 - 15 minutes after calling me to get authorization for the full hour. 3. They told me they would credit the diagnostic fee against the repairs. Well, they came up with a long list of things that need repair but would credit the diagnostic fee only against one specific item, stating I brought the vehicle in for that item. I didn't. I did not know what was wrong. They told me what was wrong, and they had a long list, so how did I bring it in for a specific repair? I wanted them to do one repair, which they said caused my issue in the first place, but they wouldn't credit the $210, so I didn't let them do anything and just paid them their fee. 4. They told me they would use a Ford OEM part. Well, the description on their quote stated, "OEM Grade" and exactly matched the description on Autozone's website for an after-market part. 5. They charge a $50 credit card fee and tried to justify it by telling me it's normal practice and even gas stations have a credit card fee. Well, the Ford dealer that already charges less than them does not have a credit card fee. Do these people want business, or do they want to chase customers away? 6. In all fairness to them, they did offer to remove the credit card fee and charge me their cost for the part if I agreed to them doing the work. I declined because they are still more than the dealer (who would use an OEM part!) and at that point I had enough of them anyway and wasn't going to trust them with my car. I have a fleet of rental cars and was hoping to find a trusting mechanic close to home for all my repairs. Well, Meineke is close to my home, but not the trusting mechanic I wanted. I wish them all the best in their business and want them to succeed, but they should really consider changing their approach to customer service and satisfaction.