Mavis Tires & Brakes
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Review highlights
"Short wait time and excellent customer service. One stop shop with everything you need."
"Major difference in management, service, and service techs at this location."
"Eddie did a fantastic job as both a service writer and a technician."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
9451 Albemarle Rd
Charlotte, NC, 28227
Phone number
Call: (704) 413-4052Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
NTB of Charlotte, NC is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Reviews (38)
Feb 06, 2025
IT WAS TRULY A GREAT DAY AT MAVIS!!! First let me start off by saying that the place was spotless! Secondly remembering that first impressions are lasting, I was greeted with a smile by Russell who continued to assist me! He gave me a great deal on some good quality tires. By the way I know it’s ALL ABOUT MISS BENJAMIN!!! ( which is my sir/last name) but both he and EDDIE made me feel like a CELEBRITY! For real For real! They made certain that I was comfortable during my wait and they got me in and aught within the blink of an eye! NOW THAT’S WHAT IM TALKING ABOUT! BIGGUP TO EDDIE AND RUSSELL!!!
Feb 06, 2025
Literally the best tire shop I ever been too!!! The staff was incredible, friendly with fast service. They literally saved the day for me !! ❤️❤️❤️❤️🤞🏾🤞🏾🤞🏾
Feb 05, 2025
Mavis Tire on Albemarle Road was very helpful with my front tire vibration. Thank you ....
Feb 01, 2025
Did a amazing job- I couldn't be more happy
Jan 31, 2025
My experience was phenomenal I got really great help salesmen 000003 was great help. I definitely recommend and will be back for their service
Jan 31, 2025
The staff is amazing!
Jan 24, 2025
Great people , easy to work with highly recommended A+++
Jan 24, 2025
Staff awesome
Jan 24, 2025
Staff is awesome!!
Jan 24, 2025
Steph was exceptionally kind and helpful! I would recommend this store to anybody that needs work done to their vehicle.
Jan 17, 2025
Excellent customer service. Very friendly and courteous staff. They made sure they took care of all the needs of the customer. Would definitely recommend.
Jan 17, 2025
Just needed a patch on tire 3hrs wait. Not the place if u got stuff to do.
Jan 17, 2025
Thank you Eddie for the Awesome customer service!!!
Jan 17, 2025
The service was impeccable. Quality customer service. I'll definitely be using them in the future!!!
Jan 17, 2025
These guys are AMAZING!!! Gave me A1 service without trying to up charge me for anything. Integrity is hard to find. Thanks guys!!
Jan 17, 2025
Great Customer Service
Jan 10, 2025
Excellent service...Excellent staff! Highly recommend! Thank you Mavis and Eddie 😀
Jan 10, 2025
Staff here are awesome
Jan 10, 2025
Staff here are awesome
Jan 10, 2025
Staff here awesome
Jan 07, 2025
ALL THE STAFF ARE WONDERFUL AND THE BOMB DOT COM
Jan 07, 2025
I’m a regular here. Staff is always awesome, friendly and efficient!
Jan 07, 2025
Our tire popped and our spare went too. They fit us in same day and were extremely nice! Even took care of our spare at no charge. Will definitely be back and highly recommend!
Jan 07, 2025
Staff here rocks!!! God bless them all!!!
Jan 07, 2025
Staff is amazing! Repair was quick and easy!
Jan 07, 2025
The staff at this location is amazing!! Eddie is the best!!!!!!
Jan 07, 2025
They are Awesome!
Jan 07, 2025
When an emergency strikes NTB was there to help asap!!! I was greeted by a gentleman named Eddie with a good attitude. They were fast and efficient on getting me back on the road! Thank you so much for your great customer service!!!! I will continue to do business at this location for sure.
Jan 07, 2025
Great as always. Fast and helpful service. Would give 6 stars if that was a thing.
Jan 07, 2025
Helped me when my wife was stuck needed a valve stem he helped me out and got it swapped fast! Awsome customers service!
Jan 07, 2025
I am very appreciative for the gentleman who assisted me with my tire issue today. Was pretty much in need and without question I was met with the upmost hospitality. I can guarantee that I will be using their services in the future. Again thank you and I highly recommend these guys.
Jan 07, 2025
Staff are Awesome
Jan 07, 2025
Staff are awesome
Jan 07, 2025
Staff here are awesome
Jan 07, 2025
Terrible and unprofessional! Employees there are great the manager Russel wad rude and abusive ! Treated our guys with disrespect and racist comments! Management should be aware of this person they hired who can’t stop cursing and being rude towards another professional service man .
Jan 07, 2025
The staff is amazing as always!
Jan 07, 2025
The team was ready to go home late Sunday evening, closing time. They went out of their way to help me without batting an eye: outstanding professionalism and fast service.
Jan 07, 2025
Staff awesome