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Mavis Tires & Brakes

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4

3

2

1

4.7
(1,813 reviews)
Review highlights

"Customer service was great. I called in the morning and they got me in later the same day. I didn’t feel pressured to purchase anything I that I didn’t want to. Fair …"

"I received fast service at this location and the ETA was accurate for service!"

"Very good customer service and they price match and beat prices"


Overview

Categories

Tire shop, Auto repair shop, Brake shop


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:30 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Mavis Tires & Brakes is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Tires & Brakes stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Tires & Brakes in Charlotte, NC today.


Reviews (39)

Feb 01, 2025

Always helpful and amazing customer service


Jan 23, 2025

I went here for my brakes and left a happy customer! Robert at store 896 helped me determine what was best for my car before servicing me. Will definitely be back


Jan 23, 2025

Quick and professional service.


Jan 23, 2025

Stop by because my tire light came on. Tanner was very friendly and eager to help. got me back on my way very fast.


Jan 16, 2025

My first time going and I highly recommend. Came for an oil change and was very satisfied with the service.


Jan 16, 2025

Tanner had a great attitude and he was very quick as he attended to my needs. He also provided some good information and recommendations on how to move forward with the issues outside of what exactly I came for.


Jan 09, 2025

Mavis always takes care of all my tire needs. Great service! Tanner and crew are awesome. I highly recommend.


Jan 06, 2025

Always come here for my oil change. Great people and service!


Jan 06, 2025

Amazing customer service, and very timely. Got my alignment done in less than 20 minutes!


Jan 06, 2025

Best best service I’ve ever had! They are very quick and very professional ! if I were you, I would make this your first resort !


Jan 06, 2025

Great Service for Oil Change & Tire Pressure Check! I had an excellent experience at Mavis on North Tryon! I went in for an oil change and to have my tire pressure checked, and the team was efficient, friendly, and professional. The oil change was quick, and they took the time to make sure my tire pressure was spot-on, which I really appreciated. The staff answered all my questions and made sure I was good to go before leaving. Highly recommend this place for anyone needing fast, reliable service!


Jan 06, 2025

Great place, great service!!


Jan 06, 2025

Great service and good environment for quick service!!


Jan 06, 2025

I am saddened to write this review, as I am truly disappointed with the service I received today after purchasing three brand new tires. I have visited this location several times in the past and have always received great customer service and quality work. However, on Thursday, January 2, my experience took a turn for the worse. Just ten minutes after leaving the shop and picking up my daughters from daycare, my vehicle began shaking and making strange noises. Prior to purchasing the tires, I had no issues with my car. Now, with the tire light on, I feel uncomfortable driving with my daughters in the car, whether it’s to daycare or to work. If you are looking for tire services, I do not recommend this location. I would suggest visiting one of their Concord, NC locations instead. Additionally, I found it unprofessional that the person at the front desk handed me a card and asked me to give a five-star review while I waited. Absolutely not.


Jan 06, 2025

I went to Mavis to get my tires rotated I was greeted by Tanner he was polite attentive and answered all my questions. Customer service was awesome definitely will be going here from now on highly recommend.


Jan 06, 2025

Mavis Tires on North Tyron/Charlotte is one of the best when it come to needing tires and any auto work. It was easy to book an appt online and they take you as soon as you arrive. Customer service was fast and great. I would highly recommend them! Pandora


Jan 06, 2025

Mavis tires on north tryon!! superb quick service. In and out and makes sure you're aware of any problems on your car before leaving.


Jan 06, 2025

My experience was exceptional. Robert and the entire team demonstrated professionalism and respect. I will certainly return and offer my highest recommendation.


Jan 06, 2025

My tire went flat out of nowhere on the highway and thankfully they were only 2 miles away. I called & they got me in super quick! Tire changed & price reasonable!


Jan 06, 2025

Picked up a HUGE bolt in my tire at midnight on the day before Christmas Eve. No one close by was open the next day except for Mavis, but I was extremely relieved when they had a tire in stock that would fit my Jeep. Customer service was excellent and got my car in quick. Very satisfied with my experience.


Jan 06, 2025

Quick and great service. Knowledgeable and polite would definitely recommend.


Jan 06, 2025

Super Helper!!! Robert was professional and proficient at helping me. Aaliyah was very friendly. And Jay was a great help. Great location.


Jan 06, 2025

The guys are very professional. They gave me a good deal. Thank you, guys


Jan 06, 2025

The service here was great and they immediately came to help me out Robert had exceptional customer service and was a great help to me!


Jan 06, 2025

This shop is my go to for all my vehicle needs.Very fast and friendly professional service.


Jan 06, 2025

Took my car here a few weeks ago! The store manager was very knowledgeable and gave me the best customer service I’ve ever had. I will definitely be going back. 10/10 recommend taking your vehicles here!


Jan 06, 2025

Very helpful and easy to work with. Tanner did a great job with customer service and helped me out a lot.


Jan 06, 2025

Very knowledgeable staff. They were able to get me in and out in a timely manner.


Jan 06, 2025

Very professional! Quick service! Tanner was very pleasant!


Jan 06, 2025

Very respectful and kind good work in timely manner


Jan 06, 2025

super good customer service and quick


Jan 06, 2025

— Long story short I had a problem and the Mavis team resolved it. I was told to go to a different location so I will give a max of 4 stars as a redemption. So I will take back my awful words. A lot of issues were resolved. Thank you.


Jan 06, 2025

10/10 service. Mavis was recommended to me by a friend, and I am glad I took her up on the recommendation. The service that I received was astonishing, quick but efficient. Robert helped me when I arrived, extremely professional and knowledgeable.


Jan 06, 2025

Again, Mavis comes through for our UNC-C student. Blowout tire replaced within just an hour. Great customer service!


Jan 06, 2025

Good , fast service would definitely recommend to a friend or family member


Jan 06, 2025

Service was very quick and easy. Would definitely return if I needed help again


Jan 06, 2025

Super easy and was able to fix my tire right away!


Jan 06, 2025

Very friendly and excellent staff with very fast and excellent services. Overall very good experience with this location. Keep it up some with all customers….


Jan 06, 2025

friendly staff , very professional, and quick service