Mavis Tires & Brakes
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Review highlights
"Excellent and quick service! The employees were knowledgeable, professional, and kind. They had my vehicle ready in 20 minutes after patching my tire. I will be back if I …"
"Price is beyond fair, staff is great and service is fast!"
"Worst place, location, people and prices"
Overview
Categories
Tire shop, Auto repair shop, Brake shop
Directions
1879 Gadsden Hwy
Birmingham, AL, 35235
Phone number
Call: +1 205-445-9814Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Mavis Tires & Brakes is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Tires & Brakes stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Tires & Brakes in Birmingham, AL today.
Reviews (34)
Jan 24, 2025
Did great job with tire replacement, mount and balance right before closing at 8:30pm.
Jan 24, 2025
Great Customer Service Managers are polite and helpful
Jan 24, 2025
Quint and Greg took great care of my car when I got my brakes serviced. Exceptional service and results
Jan 24, 2025
Serviced my vehicle property
Jan 24, 2025
Store manager was very well trained excellent customer service
Jan 17, 2025
The team is very professional. Customer service was top-tier. All my car needs was met and quickly
Jan 10, 2025
Great experience. Very professional the Manager was so nice and so helpful.
Jan 10, 2025
Mavis tires in Trussville has the best customer service around
Jan 10, 2025
Very good customer service
Jan 07, 2025
Very professional
Dec 07, 2024
Great service
Dec 07, 2024
I had a low tire warning in my car. I drove straight to Mavis tire. We decided I needed 3 new tires. But they do so much more. They balance and align. The warranty is fantastic! I found out they do other car maintenance as well. Things like oil changes with free tire rotation if you have purchased your tires here. They also checked my brakes and shocks and can change those too, if needed. Along with the little things, like wiper blades and air filters, everything is checked. Mason, Mike and all the guys working on my car were very professional. They kept me informed of what they were finding and recommended. I don't know if the time I came, 9am, was just a good time, but they took my car right back and had me out in about an hour. This will be the only place I bring my car.
Dec 07, 2024
The guys at Mavis were all professional and kind. They made me feel at ease while there with my 10 month old. Jeff answered all my questions and did a quick and fabulous job on plugging my tire.
Dec 07, 2024
Update 11/19/24: I have called multiple times. No help, no response. Avoid. TLDR: DO NOT GO HERE FOR ANYTHING. Horrible experience. Caused $2600 in damage. No response from management. Chad Palmore, fix your business. I brought my car to this shop for a simple brake replacement. While they got it “done” in two days, which is still way too long, they did it incorrectly and damaged the components they had installed. Charged me $600. As I drive away, the brakes were grinding. When I immediately brought it back to them, they acknowledged the problem but were unable to fix the damage after over a week. The staff at the store didnt have basic knowledge how to issue a refund. Having lost confidence, I took it from them and brought it to Christian Brothers (5 stars) where they informed me that Mavis has caused over $2600 in damage to my car. I have called their corporate office to be refunded and have them pay for the damage they caused. Chad Palmore, the regional manager, won’t return calls. This corporation and this location are simultaneously inept and without any decency. They do not stand behind their work. They may damage your car. Do not go here. Awful.
Nov 07, 2024
Always a great place to stop for oil changes
Nov 07, 2024
Good people. Great service
Nov 07, 2024
I had a great experience at a Mavis tires and brakes. Mason and Marcus were friendly and attentive, quickly assessing my needs without any pressure. The service was efficient, and I was in and out in no time. I highly recommend this shop for their quick and courteous service!
Nov 07, 2024
I have been to the trussville location twice in past few months and had great service both times. The first time my mother ,who is 80, had a flat so I was little worried an auto shop may take advantage of her and sell her something she did not need but the attendants were amazing and treated her as if she were there own mom So when I got a flat today I came directly here and once again they were super kind and helpful. Treated me and my minor flat same as the customer buying 4 new tires. Unfortunately I didn't get the two guys names in the garage that helped my Mom but today Mason was huge help
Nov 07, 2024
I needed the brakes changed on my car. I went to Mavis. Saturday they were completely booked up (can't be upset, to me that screams they're doing something right). So my appointment was made for Monday 8:00a.m. When I walked in Mason actually remembered my name from Saturday, which really impressed me since I had not filled out any paperwork or anything. I walked in handed my keys and left. Surprisingly not even 2 hrs later I get the call it's ready!! The brakes are GREAT and my car was returned to me the same way as I left it. The price he quoted me on Saturday was to the penny when I paid on Monday no extra charges or price gouging just straight truth ( which is rare these days) so my confidence is restored since dealing with the staff at Mavis because it was everything it's supposed to be. That feeling of comfort in knowing that you have a repair shop that doesn't see you as a ticket but as a person. I will definitely be a returning customer of Mavis. 👍💯 Misty
Nov 07, 2024
Mason did an outstanding job explaining everything and the team working on my vehicle got it done quickly and efficiently.
Nov 07, 2024
The team is really working to change the atmosphere. Really appreciate the changes and the commitment to improve operations at this store. Give the team support and resources needed and promote those who are doing the work. A few months ago, I would have never come here. I hope upper management does right by those who are trying to be change agents.
Nov 07, 2024
They explain every step of the process and constantly updated me on my car. Very good customer service
Nov 07, 2024
They were so nice and helpful
Nov 07, 2024
From outof town Mavis tore and Brakes took care of me. Customer service was great. No hassles in and out great place.
Nov 07, 2024
Great customer service! Very friendly environment. I was welcomed in with comfort by Mason and his crew. I came in for two tires and an alignment and was in and out within 30 mins 😊 thank you Mavis crew.
Nov 07, 2024
Great place - quality mechanics- very helpful and friendly. Could not recommend this location enough!!!
Nov 07, 2024
Quick service and competitive pricing.
Nov 07, 2024
Speed, service, and customer is very professional. They inform me on any changes and waiting time frame.
Nov 07, 2024
They were great! Free tire rotation and while they under there, checked my brake pad, showed me the wearing down, and changed them. 1 hour wait time, tops! Thanks Mavis!
Oct 07, 2024
Best for all the work you need and good and helpful people there hats off to Johnny Davis
Oct 07, 2024
Great service Highly recommended!!! Speak to Johnny
Oct 07, 2024
Quick friendly oil & tire service from SM Johnny. Clean restroom.
Oct 07, 2024
Says they’re open to 5 on Sunday. 4:18PM and doors are locked.
Oct 07, 2024
Wren is an outstanding technician at your Trussville, AL location. He exemplified fast, courteous and professional service.