Mavis Discount Tire

Feb 06, 2025

Services were great . Thank you for helping Service my vehicle

Feb 06, 2025

Feb 5 update: The left two tires are installed in a wrong rotation direction. I had to visit again and spend additional an hour and half to get them fixed. In addition to this, when I show up at the store, a front desk lady appear impatient and didn’t even bother to greet me unless I walk over. She looked at the tires and comments “the installation is correct. It’s JUST they place the rotation differently”. If I know nothing about the car I would have thought this is JUST a novel installation technique given her tone of speaking. I had to argue with her emphasizing a lot on the V shape so that eventually she admitted the direction is WRONG, although she also tried to argue that I didn’t mention the direction is wrong instead I said the installation is wrong, as if the wrong direction is not a kind of wrong installation. Why argue with a customer in the first place?? Another associate Matt helped me to go through the procedures smoothly afterwards. They should hire more professional staffs or at least well train those relative inexperienced staff and teach them do grow while staying humble even til they become real experts. This is my sincere advice. Ironically I had a great experience a week earlier without realizing the mistake. I inspected the direction on right side and assumed that they must noticed the V shape directions so I ignored the left side where they did wrong. Below is my original comment a week earlier: “It is one of the best tire change on earth if you purchase the tires on Amazon and schedule the tire replacement service at this Mavis. You get the best service and price at the same time. The winter tires from Amazon are soft with form grips. The mechanics there are meticulous, professional, funny, friendly, and kind. They didn’t rush any time changing my tires. One of the mechanics patiently tied a zip tie to help me secure the back truck as it doesn’t close with my old tires inside. Our friend Alex also helped me put the steering wheel cover on as a favor. Would definitely go there for service again if I have a chance!”

Feb 06, 2025

Quick satisfactory service. Would recommend.

Feb 04, 2025

Great price on pirelli tires

Feb 04, 2025

Jackie and Jonathan gave me the best experience ever . Jackie worked out a prife for my mechanic work and jon gave me a great price on tires definitely reccomended Mavis utica

Feb 04, 2025

The guys here are my go-to for brakes and tires. Affordable and reliable

Feb 01, 2025

Good service. Friendly staff.

Feb 01, 2025

Satisfied with the work

Jan 31, 2025

Good customer service 👍 👌

Jan 31, 2025

John had great customer service and will encourage and refer anyone .

Jan 31, 2025

Matt and John were solid

Jan 31, 2025

Super great service, was able to get new tires quick and easy. Great customer service, they helped me pick a new pair of tires when mine weren't in stock.

Jan 31, 2025

Very good service and staff is amazing!

Jan 31, 2025

Courtesy and Accountability is high in my book and Mavis Utica met the mark. Thank you John for your professionalism.

Jan 31, 2025

Good experience here

Jan 31, 2025

Jonathan had great customer service the best price on tires really helped me out in a time of need

Jan 31, 2025

Matt took good care of me and my oil change !

Jan 31, 2025

Matt took great care of me!

Jan 24, 2025

I had a wounderful customer service with John. I would always recommend him.

Jan 24, 2025

I had an 8am appointment to receive four brand new tires from this location. They were on time and professional! I was happy with the service which conveniently was not a long wait! Thank you Mavis!

Jan 24, 2025

I had my car serviced today for new tires and the staff were very friendly and helpful during my visit. I’ll be back for my oil change soon!

Jan 24, 2025

John and Steph provided excellent customer service

Jan 24, 2025

Jon and Matt had great customer service

Jan 24, 2025

Jon had excellent service definitely recommend getting tire from here

Jan 24, 2025

Matt and Jackie took great care of me today on such a busy day

Jan 24, 2025

Matt took good care of me

Jan 24, 2025

Mavis is my go to place for my oil change and tires . The wait can be long at times . However , the customer service is always great .

Jan 24, 2025

Great customer service. Quick and fast

Jan 24, 2025

John an Matt good costumer service

Jan 24, 2025

Matt gave great customer service !

Jan 24, 2025

Service was fast and efficient

Jan 17, 2025

Cool guys. They gave me options and tried to work out a Ewo that would be easy on my wallet.

Jan 17, 2025

Fast service great customer service

Jan 17, 2025

I came today for an oil change and was greeted with friendliness and a smile. My car was taken in promptly and the wait wasn’t bad. I also ended up getting new tires, which I knew I needed and got a great price.

Jan 17, 2025

Matt took good care of me and my tires !

Jan 17, 2025

Thanks to Jon and Matt on great price on my tires . THE CUSTOMER SERVICE WAS PHENOMENAL. I defended recommend going to those two for a great experience