Master Tech Auto Repair
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Review highlights
"They treat you well here."
"Good service and prices."
"This place is a total rip off."
Overview
Categories
Auto repair shop
Directions
3925 Duncan Dr
Harrison, AR, 72601
Phone number
Call: (870) 741-4850Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (32)
Jan 07, 2025
The man is a godsend. Very honest. And earns your business.
Nov 07, 2024
These guys are the greatest and can fix anything! So grateful to have found them and for their impeccable service!
Aug 07, 2024
As a recent transplant.to the Harrison area, I did not have a go-to mechanic when it became.clear.that my brakes needed servicing. I spent several hours looking at shops in Harrison, reading reviews, looking at photos, researchin longevity, and so on. I chose Master Tech Auto Repair based mainly on its longevity and reviews. John was helpful, accommodating, friendly and professional every step of.the way. The service was completed quickly, the price was fair, and the quality of the work was very good. I would not hesitate to use them again and zi would not hesitate yo reccomwnd their services to others
Aug 07, 2024
My truck is running worse now, and I didn't have a lifter tick before I had my truck there.
Jul 07, 2024
Called late Monday to get my air conditioning recharged. Everyone else I called was telling me it would be a week out, but he said he could work me in the next day. Tuesday afternoon and the truck is done. Price was fair. Needless to say I was impressed.
Jun 07, 2024
Treated us like we were neighbors. Kept in touch and phoned when all info was ready to be passed along.
Jun 07, 2024
Very nice to work with.
Apr 07, 2024
Only basing it on my experience I have to give this business one star. I called the store today and the call dropped twice. While I was restarting my phone, the owner called and left a voicemail. He said he's blocking my number for hanging up on him. This seems a little bit irrational, perhaps he thought I was an angry customer trying to bother him? I'm just trying to ask how much it cost for an oil change and schedule it. I think he saved me time and money and frustration by letting me know that he's a rude and belligerent person..
Feb 07, 2024
All those Shop rates a little bit expensive when you get experts working on your car it doesn't cost as long to troubleshoot an issue. They took my car, diagnosed the issue and suggested solutions in a timely manner excellent customer service.
Feb 07, 2024
Good service and prices.
Feb 07, 2024
Professional, Knowledgeable, and Flexible
Feb 07, 2024
Too expensive
Feb 07, 2024
Very helpful
Feb 07, 2024
When my car was going through spark plugs, took it to Master Tech and diagnosed the computer needed reprogrammed, brought in a specialist, and returned my vehicle within a week. Unlike most mechanics, Master Tech calls and keeps you posted if the repair is bigger issue than originally expected they WAIT to repair until they know you would like to continue. Honest professional reliable and affordable!
Feb 07, 2023
Attempted to fix over heating problem. I advised Joey to diagnose problem before repairing. John ran a pressure test, Joey thought a flush and thermostat would fix the problem. I came to pick up the van and John stated they only drove it up the road and didnt fully test the system. The vehicle overheated once again by the time I got it home. Called John, he was very apathetic and refused to work with me. $100 per hour. Never again!
Feb 07, 2023
I had a list of things I wanted repaired for my 2001 Ford F250. They charged me $40.00 to adjust my headlights. They called me to request a diagnosis check on my transmission. I authorized it. They charged me like $80.00 I never heard anything about it except on my bill of course. I asked them to fix my rear doors (they would not open). They didn't even remove the trim, but they charged me for anyway. This place is a total rip off. Don't be fooled about their certifications, unless of course they will certify to rip you off!
Feb 07, 2023
Jon is hands down the most shady mechanics I have worked with. First off I brought my truck to Jon to fix a leaking seal on the driver side rear end of the truck, he informed me that my pinion seal was broken as well I had him fix that. Picked up the truck drove the truck ten miles than my turbo went. 4 months later it took him to fix the truck after going back and forth he quoted me initial 2345 dollars to fix the truck and that he had ordered the turbo... Fast forward to several months later when I found out he didn't order the turbo, so then I start hounding him about my truck in which they lied and said the turbo is on back order.... Called the company they ordered the part from in which they informed me that the part was not on back order and that they where lying to me that no one from master tech has contacted them about any parts. Turbo gets ordered after 3 months of waiting to then be charged a deposit before the work even started, why not ask for the deposit intially. Then jon tried to tack on an additional 200$. Not happenings. Truck is done and finished have had back now 8 days. Looked under my truck and guess what is leaking the pinion seal Jon "fixed" initially. So I then check the turbo to find that it was not properly placed on the truck. And many pieces weren't even tightened. I highly recommend not using Jon or master tech of Harrison. You'll have better luck driving or getting towed to Fayetteville, Branson, mountain home, Bentonville to have your vehicle worked on trust me your wallet will thank you.
Feb 07, 2023
Mastertech is the only place I will take my vehicle. Quality work every time.
Feb 07, 2023
They are good about getting vehicles in and out in a timely manner. The staff is professional and if they feel like they cannot fix the issue, they will be upfront with you about it and recommend where to take it.
Feb 07, 2022
Great people. Great work. I'd recommend them before anyone else. Very professional.
Feb 07, 2022
Honest, straight talker, no pressure...the only place I'll take my car
Feb 07, 2022
Moved here and needed a mechanic. Honest, fair and beyond helpful.
Feb 07, 2022
The crew at Master Tech is awesome. Always willing to answer questions and suggest options. Very polite and professional.
Feb 07, 2022
They treat you well here.
Feb 07, 2021
Fast turnaround, and they won't mess about with unnecessary charges and such. Great friendly and honest. Definitely our go to
Feb 07, 2021
I hope I dont have wreak driving the truck to a different mechanic after Master Tech susposedly fixed my breaks at $100 dollars an hour that's a lawsuit waiting to happen. I called they said they could get it in that day and it took over a week because they only have 1 lift. The bill was $377 and it still wasn't fixed. This is the worst service ever. John even made a statement that he had a parking lot full of good work and so basically what he was saying was our break job wasn't worth his time and effort. My advise NEVER TAKE YOUR VECH noILE TO MASTER TECH EVER EVER. I would have been happy to pay $500 if the breaks had been fixed.
Feb 07, 2021
Need repairs or just maintenance on your vehicle everything is done cost effective with friendly service have used them for seven years
Feb 07, 2020
Excellent service and communication. Got me in quickly and got me fixed.
Feb 07, 2020
John, Lindsay and crew are awesome, thanks for your honesty.
Feb 07, 2020
Quality service on my SUV
Feb 07, 2020
Some people are people people, and some people are car people. I’m neither, but John at MasterTech makes up for me by being BOTH. Out of 5 stars I give MasterTech 50, like the American Flag, because by fixing cars to perfection, they are Making America Great Again.
Feb 07, 2020
Very honest and trustworthy folks!