Martin Tire Company
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Review highlights
"They were ready at my appointment time and got me right in and out. Very pleased with the service!"
"I am very satisfied with the service and quality of work I received today."
"Great staff and quick service despite there being a lot of customers!"
Overview
Categories
Tire shop, Auto air conditioning service, Auto radiator repair service
Directions
12110 Montwood Dr
El Paso, TX, 79936
Phone number
Call: +1 915-921-8100Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 5:00 PM
Description
Montwood services the East side of El Paso. With 8 bays and a spacious parking lot we are ready to serve this busy bustling part of town. Opening in 2002, Montwood and their team concentrate on keeping up with the high demand of our growing city. We are located just off of Loop 375 giving us close proximity to the Far East side of town and Fort Bliss. We have state-of-the-art diagnostic tools and equipment. Martin Tire Company only hires the best auto techs, salesmen, and mechanics. We pride ourselves in bringing you the finest auto servicing in the area and we service all makes and models, foreign and domestic. Our convenient location and our even more convenient service hours mean that we will always be there for you!
Reviews (31)
Feb 07, 2025
Great service
Feb 06, 2025
Excellent explanation of option for my Toyoa Tundra Crew Max tire replacement. Representative was very professional and knowledgeable! Recommend all potential customers compare Martin Tire’s options.
Feb 06, 2025
They all did a very good job,also very attentive and profesional and very helpful.
Feb 04, 2025
Great customer service.
Feb 04, 2025
I like it so much, when I arrived at my appointment, and I am received with a readiness to serve attitude. Thanks, for having my vehicle done on time.
Feb 03, 2025
Great service , punctual and good competitive prices
Feb 01, 2025
Awesome service by entire team. Jesus always attentive and extremely helpful. Bring all my vehicles here for tires and service. Thank you!!
Jan 31, 2025
A rental car we were using was taken there. My daughter forgot her ear pods in the car. We went back immediately because the find my I phone app was showing them still there. The employees there refused to return the ear pods even though they were showing they were there, a guy named Martin. BE CAREFUL these people are thieves! Stealing from a little girl, shame on you! I even called back and asked again for them to return the ear pods and told them my daughter was upset, the guy didn’t even wanna ask his people a second time. What a bunch of losers, enjoy the ear pods stolen from a little girl you losers!
Jan 31, 2025
I was a little hesitant trying a new place outside of the normal discount tire or tire plus, but I will always go to Martin Tire now. Jesus was the person who helped us when we first walked in and from the moment we walked in to the moment that we left, we were 100% satisfied with the customer service, the services themselves & the all around atmosphere of the business. 10/10 would recommend and will be coming back!
Jan 31, 2025
The Martin Tire associates were attentive and professional. Service representative was respectful and accurate with repair completion time. Mechanic pointed out a few safety concerns and addresses them.A+ Quality service throughout. The waiting area was clean and maintained. Coffee freshly brewed. Thank you. Respectfully.
Jan 24, 2025
Been going to Martin Tire for a very long time never have an ever had to complain about anything sales people are great specially Edwin always deal with him and he’s great…. Thanks to all the Martin Tire crew for taking care of my vehicles
Jan 24, 2025
I’ve been a loyal customer of Martin Tire for 35 years. They never fail to give me top quality service and reasonable prices, and the wait time is always reasonable.
Jan 17, 2025
Friendly and great service 👍
Jan 17, 2025
The guys at Martin Tire really took care of me. Super nice, super professional! They fit me in right away and explained all the work done to my car. Definitely recommend them!
Jan 17, 2025
They are great! Very knowledgeable in what they are doing and also very friendly to all their customers.
Jan 17, 2025
They were ready at my appointment time and got me right in and out. Very pleased with the service!
Jan 17, 2025
Excelent service
Jan 17, 2025
Great prompt service. In by 7, out by 8. Reasonable price and very professional.
Jan 17, 2025
Great service...awesome pricing....fast in and out
Jan 17, 2025
Professional and friendly service, has helped me to keep my vehicles in good condition. Thanks Jesus
Jan 17, 2025
Very professional and courteous.... got my tires done in a timely fashion and very friendly service 😀 Hard to ask for any better service
Jan 17, 2025
Very satisfied and happy Very friendly people I recommend
Jan 10, 2025
Great service. Very professional and polite.
Jan 10, 2025
Martin (ironically named) at the Montwood location was very upfront and honest. Even gave me a heads up that my front rotors and brake pads that are needing a service soon. Although I decided to get the front rotors and pads done myself, the 5 years wheel alignment with also a warranty on all 4 of my tires were totally worth it. besides oils and fluids, NEVER skimp out on tire maintenance.
Jan 10, 2025
Martin tire is a place we’re you can trust and the service atención to customer is very good because they making you feel secure with the explanation on your vehicle and I never feel any manipulation to buy Samething that is no necessary, I recommend Martin Tire for several friends and cuplé of them are very satisfied just like me
Jan 10, 2025
Very disappointed in the lack of honesty here. Dropped off our 2012 Fusion with a coolant leak. Was told I’d get a phone call with an estimate for that, a serpentine belt and a couple other things. I got the call and a quote for the services I had chosen to have performed. I opted for a new water pump, thermostat, tie rod, valve cover gasket and radiator flush. On those I was given a figure of $1006.92. But then told by Edwin that he forgot to add the radiator flush, but would apply a coupon. He then gave me a new total of $1007.92 and I told him i did not want to spend any more than that. I got a call at about 5:45 pm that car was ready. Weird, but all the outside lights were off when we drove in. I had checked our Martin tire credit card before we went to pick up the car. I handed Edwin the card and it was declined. I asked how much he was trying to charge on it. He said $1792.00. I was angry, as I felt I was getting snaked out of over $700, not getting what I was told. I paid the bill because I wasn’t getting my car back if I didn’t. Not happy and I let him know. He said our phone conversations were recorded and he would check it the next day, which was today, and follow up. He never called me. The car wasn’t even ready. I had to hang out in the parking lot for almost an hour. Horrible experience! As it stands now, I won’t do business there again. This is an update: Still unresolved. Was called in and told audio recording of our phone call where I was quoted the repair cost was available. My wife and I both went to listen and we both agreed that the recording did not vindicate Edwin, in fact, if what he meant was a different amount we didn’t hear it. He told us his Manager Jesus would call us, but I’ve waited two weeks, but it hasn’t happed yet. Apparently there isn’t an interest in resolving it. In the meantime I’ve bought a set of tires for the same car elsewhere.
Jan 07, 2025
Amazing customer service first and foremost. Needed a new tire and went in the afternoon around 3pm. I was back on the road in under 40 minutes.
Jan 07, 2025
Edwin and team always go above and beyond to provide 5 star quality customer service
Jan 07, 2025
Great people, took care of my vehicle and made the needed adjustments to it.
Jan 07, 2025
Great service and quick change of tires
Jan 07, 2025
Great service, friendly people