Lynn McKenzie Automotive

Jan 07, 2025

Customer service is always great.

Nov 07, 2024

Lynn went above and beyond tuning up my car and helping me identify the issues with it! He was very knowledgeable and his staff is super friendly, especially the front desk service! Will definitely return if I have more auto issues! Great pricing too!

Nov 07, 2024

Spent the week in lawton after driving half way across country and needed a tune up and a few other things. Lynn Mckenzie's got us in NEXT day and took care of everything for a fantastic price! Our truck is driving so much better . We Can't thank them enough for the great , reliable and affordable work 👏 HIGHLY RECOMMEND

Oct 07, 2024

They have always been very straightforward with me. I've had to tell them they don't charge enough for how good their work is

May 07, 2024

The service is impeccable and it is very inexpensive and affordable

Apr 07, 2024

My car had no heat and I took it to McKenzie for repair. I was told that the heater core had been flushed three times and yet it still had no heat. I was annoyed because I spent money and still had no heat. I took it to another repair shop and they flushed it, and it worked perfectly. I was lied to by McKenzie because if they had flushed it then it would have worked.

Mar 07, 2024

They sold my car without my permission and still have the title to my car and I never got a letter or nothing don't never take your car there

Feb 07, 2024

I do not recommend you bring your car here. I believe I was heavily overcharged for labor costs. Maybe I’m wrong, is $750 in labor alone sound right for replacing an alternator? I asked about the cost and they said they go online and look at a website that tells them what it should be. There is a lack of transparency and ownership in this process. If the business aims to be more honest, they would charge labor at a set advertised rate by the hour and clearly write on a timesheet how long it took for them to do the repair and be able to provide the time sheet at close-out. Secondly, they offer a 3.5% cash “discount” but it’s actually an up-charge. If it were a discount, they would quote you the full price and then take off 3.5% if you pay in cash. They do the opposite: quote the discount price and then up-charge you if you don’t have thousands in cash in your pocket. My suggestion is that this business should seek honest pricing—it may help out in the long run.

Feb 07, 2024

I googled under black owned businesses which this clearly is not. Staff having lunch in the reception area, told me they were on lunch and we're not helpful at all☹️

Feb 07, 2024

Last time will ever bring my vehicle here. Rude receptionist had to bring my car back three times. Overcharged for what needed to be done. I was going here for 2 years never had any problems with them until now. After all the issues we had they couldn’t even give us some type of discount. Extremely disappointing will not be returning.

Feb 07, 2023

Great customer service and fast turnaround time (especially considering the winter storms.) Pricing was better than any other shop in Lawton.

Feb 07, 2023

Great service great prices. And the young lady that works the phones and takes the people in I'm outstanding and knowledgeable

Feb 07, 2023

Hear his brother makes a hell of a burger

Feb 07, 2023

Integrity and honesty is the number one trait you can have when running a business, I took my car to Firestone to have an AC diagnostic test done because I had no air, report showed I had Freon in my car but my compressor kept failing, I bought my compressor and took it over to McKenzie because Firestone will not let you out on already bought parts, I was told by the receptionist, the tech said I had no Freon in my car and that the tech had to fill it back up which I had the report saying I had Freon in my car, and what needed to be done was an evac and recharge, I told them to not even work on my car I’ll come pick it up, took it to the dealership and guess what?! Yes I had Freon in my car and they just had to replace the compressor, why lie about something I just had a diagnostic done on, and like I said the dealership! Told me my car had Freon, they did the evac and recharge and my car is good, my car take the new Freon the 1234yf which is expensive! Don’t try to get over on people, I heard nothing but excellent things about McKenzie but that, can make you lose credibility

Feb 07, 2023

These guys were great. I had a new engine put in our car; these guys jumped on it and got it done, even before I expected it to be done. Bari was great explaining everything and made the whole process that much easier. They did and do, do excellent work I recommend going to them, the only negative I can come up with is that they are ALWAYS busy so be patient.

Feb 07, 2022

Excellent service 👍

Feb 07, 2022

If I could put a negative star I would put negative 5. Horrible business I have EVER RAN ACROSS. DON'T do it. Don't have enough time to tell you ALL about it. And did not fix my car after 10 days

Feb 07, 2022

Lynn runs an honest, local automovoe shop. He is upfront and quick with repairs.

Feb 07, 2022

Outstanding customer service. Professional mechanics.

Feb 07, 2022

They were very nice but there communication skills in letting people know what is going on and or dropping the ball def need work. But over all I will use them again

Feb 07, 2022

Very experienced

Feb 07, 2022

Very friendly and professional staff, these people know their stuff. Great service, reasonable prices and honest good work. In town for work, my company truck broke down and they took care of my emergency even when their shop was completely full, and had it ready the second day; The way they cared said a lot and therefore my honest review is more than deserved. Thank you team and keep it up!

Feb 07, 2022

We had great experiences with Lynn McKenzie Automotive. They recently got both of our cars back on the road. They were honest about their workload and worked with us to minimize the time we were without a vehicle. That limited our stress of being with one car when we are accustomed to having two. Our drop-off and pick-up experiences were delightful! Visits with Mr. McKenzie and everyone that worked on our cars gave us confidence in having our mechanical problems correctly diagnosed and repaired, and both of our cars are now purring down the roads better than ever! We are happy/relieved with the cost of services, and McKenzie's stands behind their work. If anything else does happen with one of our vehicles, it won't be what Lynn McKenzie's repaired, and we will use them again! I recommend. Thanks a ton!

Feb 07, 2021

Having to take a vehicle into a mechanic is always nerve wracking. When I was moving one of my vehicles wouldn't start. They came and picked up my truck and had it fixed within a week. I was expecting a relatively large bill but I was surprised on how affordable it was. They definitely did not try to oversell and make money off the fact I had no idea what was wrong with my truck. I definitely will return if needed in the future.

Feb 07, 2021

The staff was friendly and helpful. Lynn McKenzie Automotive did a great job in a timely manner and at a very fair price.