Luu Auto Repair

Jan 24, 2025

Toyota Highlander, 2011. I replaced all four rotors at Luu, and they did an excellent job. It truly feels like a brand-new car now! Plus, they provided a one-year warranty, which gives me even more confidence in their service. It’s a 5-star rating, but I wish I could give them 10!

Jan 17, 2025

I’ve always been skeptical of car mechanics, but Luu’s has completely changed my perspective. Don is candid, trustworthy, and consistently looks for ways to save me money. He keeps me informed during the repair process and they quickly get your car back to you. Plus, Don can actually provide estimates upfront instead of insisting on a full inspection first. Thank you to Don and the team!

Jan 07, 2025

Trustworthy, kind, humble, and truly competitive pricing. I’m grateful.

Dec 07, 2024

Don is very professional and straight to the point. Him and his crew get the job done quickly and meticulously. Highly recommend.

Nov 07, 2024

I've come to Luu's a couple of times, and have had great experiences both when something is actually wrong and when I'm worried something is wrong. Don is straightforward and communicative -- you'll know when to drop your car off, when he's likely to get to it, his findings and recommended fixes (if any), and he is efficient but thorough about those fixes. I've been able to pick up the day after both times. Pricing is right in the ballpark of what you'd expect.

Nov 07, 2024

When I was in a huge bind and pressed for time, Don helped me get back on the road and for a very fair price!! I highly recommend this shop, if you want honest work and nice people this is the spot!!

Sep 07, 2024

Don is a good and honest professional.

Sep 07, 2024

I've used Luu auto repair for almost 20 years, and even after moving to far south ATX I still...use them irregardless of the distance. They are always honest, on target and have lower prices than any compared. Thier work is top notch and they are able to give a reliable time on when they can service your auto/ and when it will be ready. They also have some gems....when it comes to buying solid used cars. It's Family run and it shows! THX Don you rock...

Sep 07, 2024

I’ve been coming here for years after getting overcharged by the dealership for “maintenance” & repairs. Don is thorough, honest and a trustworthy professional. I’m never worried about being up-charged or doing unnecessary work to my suv. Also, i love that I can call and usually schedule to bring my vehicle in within a day or two depending on my needs. Highly recommend!

Sep 07, 2024

Mr. Luu, is the sweetest kindest and honest business owners I've ever met. As a woman I've been taken advantage of when it comes to car repairs.

Aug 07, 2024

Great experience. Able to diagnosis quickly. Upfront on issue, timeline and repair cost.

Aug 07, 2024

I recently had my power steering rack replaced at this shop, and I couldn't be happier with the experience! From start to finish, the entire process was smooth and hassle-free. I made an appointment and dropped my car off on time, and they got the job done the same day. Don was professional and efficient, offering a very reasonable price without any haggling. Their customer service is top-notch, and they genuinely care about their customers. I highly recommend this shop for any auto repair needs. Great job!

Aug 07, 2024

I've been here a few times, customer service and communication is great! The mechanic service has troubleshooted a couple issues and provided fixes to keep my Lexus running smoothly. Would recommend to anyone.

Jul 07, 2024

Though many previous reviews seemed to sing their praises, I had a strange experience with them. I had to schedule out weeks in advance for a simple diagnostic (understandable, as mechanics are busy in Austin) but when I dropped my car off on a Friday there was no assurance or guarantee for when they would be done looking it over. It was only when I called in on the following Monday and stressed that I needed to pick up the car the next day that they seemed to get started on checking it out. They managed to diagnose one issue, but didnt really give me an answer on others. To fix one of the issues it seemed it would be a costly repair--but from the way they spoke, it seemed that even if I was willing to pay, they seemed unwilling to do it. Overall I left underwhelmed by their lack of communication, and also left with the feeling that they either did not want to work on my car or were too busy to work on my car. Disappointing, considering all the stellar previous reviews. :/

Jun 07, 2024

Don is an expert who is extremely helpful and professional. This place has never disappointed us (my brother, sister and my brother in law all come here). We trust them completely to have our best interest in mind. We drive on the road knowing our cars are taken care of

Jun 07, 2024

Don is honest and won't rip you off. He gives you options and he really knows his stuff. Been going to Luu's for 15+ years. They are hands down the best. They've done simple spark plugs replacement to more complex transmission replacement. Always been happy with the repairs.

Jun 07, 2024

Luu Auto is family owned and operated. Throughout the years they have always delivered quality service and warranty their work.

Jun 07, 2024

The best kept secret for auto repair and maintenance. I've been using this shop for at least 8 years.

May 07, 2024

Been going here for ~4 years and it’s always a great experience.

May 07, 2024

Don is a fair and honest mechanic. Would recommend him. I came here with my a/c not working and he replaced my condenser for a reasonable price. he was very professional. i would be more than happy to keep supporting local mechanic shops like this

May 07, 2024

Don us very helpful and the repairs are done with expertise. Highly suggest appointment if possible they are a very good but VERY busy shop.

May 07, 2024

Honest mechanic. Fair prices. Quality work. Highly recommended

May 07, 2024

Thank you for your patience, the speedy fix, and honest recommendations! I was having a hard time finding a place and I’m very grateful to have found Luu’s. Cảm ơn chú :)

Apr 07, 2024

Best of the best .. No Questions!!!

Mar 07, 2024

Don here has been very helpful and really accommodating on meeting our needs for repairs and service!

Feb 07, 2024

10/20/2023: I had a reoccurring issue with my alternator and battery that kept killing my car every 4-5 days. Don stuck in there with me and I think we finally broke the curse. Thanks for the support and great service Don! Don is great and makes things easy by setting appointments!

Feb 07, 2024

Best mechanic shop in town ! My guys for the last 15 years !! I trust them to be fair and honest !

Feb 07, 2024

Great repair shop. The owners are really down to earth and quick with their services. Prices are better than anywhere else in town. Highly recommend!

Feb 07, 2024

Great service and very accommodating. I came in for starter replacement. Reasonably priced and great communication. Don was great to work with and gave me candid feedback on the state of my car, identifying possible risks but not overstating them. It felt consultative rather than dramatized to create more business. Would most definitely go back.

Feb 07, 2024

Honest mechanic offers great service at a reasonable price.

Feb 07, 2024

Trustable, very skillful auto repair shop. Highly recommendable.

Feb 07, 2024

Trustworthy. I don’t know much about cars but I never got the impression I was being taken advantage of. Seems to be a real mom and pop type of shop. Will bring my car back for future repairs for sure.