Lonestar Auto Repair Katy

Jan 06, 2025

Este es el lugar más caro del mundo...un pequeño y sucio taller con precios como si fuera el dealer ferrari.

Dec 06, 2024

Muhammad is always nice and respectful. He had a great team of mechanics. I came in for a new starter and he gave me the best price and it only took them about 2-3 hours to replace!

Nov 06, 2024

The customer service is excellent And short wait time! Employees were kind and welcoming.

Sep 06, 2024

The location is great for me. Let's start with the front door. I was greeted and asked can they help me. I needed door locks replaced, and I did bring them with me. The price for labor is high, but the quality of work and service is great. You get what you pay for I guess. And yes I will be going back for my ld high mileage car service every time. Oh and I got an oil change, so when I got home and went over the bill, they didn't charge for it, so I went back the next day to let the owner know and to pay. Guess what he said 😏 don't worry, it's ok have a great day. Mannn YESSSS I will pay the labor cost high or not.

Aug 06, 2024

Came in thought i needed brake pads, they told me i needed brake shoes instead then came to realize that i needed brake service on the rear and pads replaced on the front. They helped out alot and got me right would definitely come back

Jun 06, 2024

Cant recommend Lonestar Auto Repair in Katy enough. They were so helpful with my Jeep. They had patience and amazing customer service. So Happy I found them.

May 06, 2024

Great experience for a car inspection.. took less than 20 minutes and very friendly staff! Not going to waste my time any more at other shops who make you wait a hour even on a Tuesday

Apr 06, 2024

In November 2023, my Dodge had issues starting. The workshop honored the warranty in March. My experience was excellent.

Mar 06, 2024

I heard a very loud clicking sound when I was coming home and realized this needed to be taken care of ASAP. The qualified personnel at lone star auto were able to diagnose the issue with ease and assured me that my car would be ready in a matter of hours. Very rarely do you find an honest place that isn’t just trying to rip you off like most car mechanics these days. Highly recommend this mechanic shop to anyone and everyone!

Mar 06, 2024

Wife took our new Truck to get inspected and I was on the phone with her, I received a alert from my truck that I had a flat tire, immediately I told my wife to go check on the truck and turns out that the guy did something to my truck while he had it and busted the tire. I do regret not being there because I would’ve made a big scene, but since my wife was there, the owner and son took advantage of my wife, even making excuses that my wife drove that truck like that to the shop. Stay away from this place these people are stupid and don’t know what they’re doing.

Feb 06, 2024

Best auto repair shop in katy!!

Feb 06, 2024

Buen servicio

Feb 06, 2024

Dropped my car for repairs. The people were pleasant. Repaired reasonable.

Feb 06, 2024

I came in to replace my brake pads and my brother Muhammad provided excellent customer service with affordable prices. Definitely will be returning back for any future car issues.

Feb 06, 2024

I had a great experience here!! Strongly recommend. Management was very friendly and genuine.

Feb 06, 2024

I had an extremely disappointing experience at this mechanic shop. I sent my wife for a state inspection on my 2019 car, and they turned it into a frustrating experience. The mechanic told my wife that a turn bulb light needed replacement, even though I hadn’t noticed any issues with it before my wife took the car in for inspection. Although I told my wife to let them change it since it was $25 and I needed the inspection done. After making my wife wait for an hour, they informed her that they didn’t have the required part. Frustrated, my wife decided to leave, and I had to return on another day to sort this out. Upon my visit, the mechanic couldn’t accurately diagnose the problem, which was concerning. They initially claimed it was the connector, then shifted to blaming the lightbulb and argued about the inspection payment that wasn’t done by my wife but they didn’t completed the inspection because if the lightbulb. They wasted time trying to locate the connector, which they should have retained from my wife’s previous visits. Adding insult to injury, they demanded payment for the inspection before addressing the issue. I left without paying, with plans to return once they had all the necessary parts. On my subsequent visit, they claimed they couldn’t find the connector and suggested it might have been left in the car. I clarified that it wasn’t in the car, but they refused to take responsibility for their loss. The connector was not something readily available at an auto shop, and I had to buy it directly from the Mazda dealer, costing $125 for the connector and the wire because they don’t sell it individually. See the picture of the other light connector. This experience left me extremely dissatisfied, not only because I doubt the light was even malfunctioning in the first place, but also because of their mishandling of the situation and their refusal to take responsibility for the missing part. I would not recommend this shop to anybody, family, friends, or unknown people. One start is the least but I should rate this as a negative 5 starts.

Feb 06, 2024

Muhammed is a greatprofessional

Feb 06, 2024

Nice people doing good job

Feb 06, 2024

Strongly recommended I did my state inspection there because the staff is very honest, competent, and speedy. I finished the inspection in five minutes and they gave me a full report of my vehicle's performance. Inspection Pass 😃 I'm grateful to Mohammad, the humble certified inspector.

Feb 06, 2024

The owner Mohamadd is a really nice honest and personable man. Also all of his staff are really nice and kind people. They offer really great service and reasonable prices.

Feb 06, 2024

The shop owner checked us in and returned our Rogue after service the time promised. Very fair pricing and good, old fashion service. Thanks Mr. M.

Feb 06, 2024

This shop has always treated my family and our vehicles with the utmost respect. I trust these guys over my Toyota deallership service department hands down. Excellent work Lone Star. Keep it up!

Feb 06, 2024

Very nice people, honest and experienced.

Feb 06, 2024

Went in for an oil change and brakes. They informed me I didn't need new brakes and to save my money. I thought that was cool, a mechanic saving me money. This was on November 6, 2023 before a trip home for the holidays. Well, my grandfather is a well respected mechanic and he was who I visited. He informs me that my car is low on oil, showed me that my oil was extremely too dark to have just been changed. My filter also needed replacing. They didn't change my oil! They definitely took my money, but there was no work done. Now my dashboard is confirming that (and we're buying oil for the car as I type this) while Lonestar's sticker is still on my window showing I still have over a thousand miles until I need another oil change (yes, math isn't their strong suit either, but thats okay. I needed an oil change). Seems like a toss up on the kind of service, if any, you'll get.

Feb 06, 2023

Auto Lone Star is such a great repair shop! I moved to TX in 2019 and have used them since arriving. The team is very knowledgeable and easy to talk to. They advise you of the best steps to take for repairs and ensure that you are not over paying for service or parts. I highly recommend this shop! Thank me later.

Feb 06, 2023

Competitive prices with prompt service.

Feb 06, 2023

Great honest mechanics and excellent service. Would recommend to anyone.

Feb 06, 2023

Great service, fair prices, and very honest owner in Mohammad.

Feb 06, 2023

Great service. Fair prices. I will be returning to this shop. Employee are kind and do great work. Highly recommended mechanics shop. Thank you.

Feb 06, 2023

I have been coming here since about 2008 bringing my many cars, Audi,VW TDI, Porsche 911, Mercedes diesels (3 of them). always honest and fair with me.

Feb 06, 2023

I love this place they do such a amazing job in repairing my car. I go to no other place but them! You can honestly trust them and their prices are very affordable. You are in great hands when it comes to auto repairs. Very professional work and respectful people, you are in great hands when you come here! Very responsive people honestly their work speaks for itself! I got my brakes, and AC done and I was very impressed and very affordable with a warranty on top of that, take my word they are a Gem in Katy,TX!

Feb 06, 2023

Let me start with this, I’m a car guy and prefer to do my own repairs. Owner and management here have always helped me out on jobs where I don’t have the tools to do it myself. They are fair, honest, and do good quality work. They don’t give me any special treatment that they don’t already give everyone else. I’ve sat there and listened to many conversations with customers who have been tricked by others and come for a second opinion. They do their best to speak at an intelligible level, not over your head. Last year they helped with an AC replacement, with limited parts availability. This year, two months after the part warranty went out, the AC died catastrophically. I took it in and got same day replacement. I am shocked. I had no expectation that it would be possible to do it that fast. They were very fair and lent a hand in bringing their price down as it is holidays and they felt bad that the only available replacement part last year was not as good as it should have been. Parts go out too soon, otherwise we wouldn’t need auto repair. No blame on LoneStar whatsoever. I can’t thank them enough. I don’t think they understand how much that helps me right now to not pay full price, and especially being well under dealer pricing.