London's Automotive

Feb 06, 2025

I have had London’s do a complete overhaul on my Subaru over a few months and they have been very helpful and informative about what services need to be prioritized and what can wait until a later date. They do a great job keeping you informed about any issues or delays that come up. I appreciate that they email and text with service details. The staff is super friendly and easy to work with. I will continue to use London’s for all my service and repairs.

Jan 17, 2025

Always great service!

Jan 17, 2025

Everyone at London’s Automotive is kind and respectful. Family owned business. They give honest feedback about your vehicle and prioritize the repairs so you can budget expenses.

Jan 17, 2025

I really appreciate the swift service and communication at London’s. Would absolutely recommend.

Jan 07, 2025

Good Job London’s! Van is running smoothly and done quickly. Thanks again

Jan 07, 2025

Great customer service, communication and superior car care!

Jan 07, 2025

These guys are the best. Went overboard with service. Had a written and video of the work they did. Pretty amazing. I’m here to stay. No need of ever going anyplace else for service of my cars.

Dec 07, 2024

Got my car looked at after spending hundreds of dollars fixing my serpentine belt squeal. I was left with missing alternator bolts and tools left inside my engine bay. In the end, I was left with the same persistent issue with my belt. The supposed "fix"was to just overtighten my manual tensioner. Not to replace it or try to even find the root cause. I love going to car shops to get the job done, but I haven't seen such a sub-par job done for a relatively simple task.

Dec 07, 2024

Our son goes to college in town and we live out of state. We called Rob at the shop and he was very transparent and honest. His prices were very reasonable. We will only use Londons.

Nov 07, 2024

I am really happy I found a great auto shop here in Corvallis.

Nov 07, 2024

I wrote this review in 2023 but it is just as valid today (Oct 14 2024). London's continues to be a great place for our cars - a Hyundai and a Subaru. London’s Auto has been my go-to repair shop for at least 15 years (well before Bob took over from Dean London). They’ve done major repairs (e.g. replaced transmission in older Subaru). Medium repairs (e.g. diagnosed and replaced alternator on Hyundai – August 2022). Larger maintenance jobs (e.g. brake jobs) . And lots of smaller repairs and regular maintenance. I fully trust their judgment, honesty, and fair pricing - and Bob has been on a continual improvement and modernization path ever since he took over years ago. Whether you have an older car or a newer one, they treat each repair professionally. I recommend them to anyone with no hesitation.

Nov 07, 2024

It was my first time using London’s, they were incredibly helpful and professional and helped me save a bunch of money on tires. Also, after getting my oil changed they sent me a thorough report on my car including pictures, what needs to be fixed now vs in the future, and explanations of what each part does. I LOVE that kind of detail!

Nov 07, 2024

These guys are awesome. Took care of me and were patient + flexible while insurance took forever. Couldn’t be happier. Fair prices

Nov 07, 2024

London’s was clear about the work my old Subie needs. I appreciate that they prioritized the more critical work so that I can peck away at it as my pocketbook allows. They’ve been on time getting the work done, and they offer good discounts.

Nov 07, 2024

You guys were wonderful about taking my car on such short notice. Also excellent and timely communication. When I picked the car up everyone was extremely kind. I liked your idea about checking the car again in 100 miles.

Oct 07, 2024

Fast, transparent, and reasonable. Will definitely be coming back

Oct 07, 2024

Great service and communication! Thanks to London’s team for making this one of my better experiences in auto repair and service! I will continue to use London’s Automotive for my future service needs.

Oct 07, 2024

My husband and I selected this business based on all of the google reviews. My daughter lived in Corvallis and took her car there to have it checked out to be sure it was ready for an 1800 mile journey back to the midwest. We paid a $500 assessment fee to learn that we needed over $2,000 in fixes. When my daughter picked up the car she asked about the ticking she heard and he said he heard it too but never addressed it. When she got back here we took it immediately to a mechanic only to be told the fuel pump needed to be replaced. That was the sound that they heard. During the trip the fuel fumes were very prominent inside the vehicle during the trip. I'm very disappointed that this business did not address an issue that was so obvious with this car.

Oct 07, 2024

Overall great service!

Oct 07, 2024

Quick, professional work. I'd recommend them if you're looking for a qualified mechanic.

Oct 07, 2024

We have gone to Londons for years, back when Dean London was around. They have always been friendly and helpful and done a good job. Update June 2021: We suffered from memory loss and asked London's to work on our brakes though we had actually had them replaced in February! Bob refused to charge us for the work involved in checking the brakes and our records. Thanks, Bob. Another good experience at London's yesterday, September 2024.

Oct 07, 2024

clear explanations of work needed. kept to schedule. Friendly. Thank you for the recommendation for the anti-rattle device for my trainer hitch.

Sep 07, 2024

Great service , helpful friendly bunch . My vehicle has more that needs to be taken care of and I’m definitely staying with London’s . I care about quality, definitely a repeat customer I will be .

Sep 07, 2024

Had some play in the steering volumn, needed a new steering rack and was told by another mechanic about Londons, who I will be going to from now on for most my services! Steering’s tight and staying that way. Got a few more maintenance things to do too they found during the repair, glad these guys are in town!

Sep 07, 2024

I brought my Dodge in twice for engine overheating issues, and both times, I was charged over $2,000 in total. Despite the hefty cost, the problem was never fixed. I feel like I wasted both my time and money without getting the issue resolved.

Sep 07, 2024

They actually do the best service in town. They let me park my car before the service date so that I do not have to worry about being late. They started work pretty early in the morning, called me back in hours to see if I need get it fixed or not. The customer service is also wonderful. I was well explained and fully understood what's going on. They gave me papers for future inspection and cost, which means I can be fully ready for it! The guy at the front desk was super nice. For international students around the OSU, truly recommend here! They are very patient, listen to my concern and understand me! Definitely come back when my car needs to be inspected!

Sep 07, 2024

They took care of business in a quick and friendly manner.

Aug 07, 2024

I am very happy with the services from London’s Automotive, their quote for the work I needed done was 200$ less than the other mechanic I had booked with, I appreciated that. They are pleasant, and easy to work with. I like the coupon they give you after services, That is an added savings, too.

Aug 07, 2024

London's always does great quality work for me!

Aug 07, 2024

Wonderful experiences here at London’s Automotive. Friendly staff are able to join you on a drive to hear the noises you can’t exactly explain. They printed out a list of repairs to look forward to in the future that would help with preventing further issues along with their pricing so that I can organize my finances for them. My vehicle is 19 years old and with their help I look forward to another solid five years of having it around. I truly love their service and recommend them to anyone with automotive issues

Jul 07, 2024

Very good experience. They never made me feel like they were up selling me services. If there was anything on the border of needing replaced, they did a great job of explaining what they found, the pros of getting it replaced, and the risks of waiting. When they found a weird noise coming from a part, they sent a video with sound so I could hear for myself. Just overall, good, and honest service! I felt like they really wanted to make sure my car was safe for me and not just trying to sell me unnecessary services. Would definitely come back if I wasn't moving across the country!