Lexus of Birmingham Service Center
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Review highlights
"Walked in without an appointment and they had me in and out within 1.5hrs. Always happy with the service here."
"I received the service promised, at the price quoted."
"I enjoyed my service visit today at the newly remodeled dealership."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Phone number
Call: (844) 683-8028Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Description
Have the certified experts at the Lexus of Birmingham Service Center look after your Lexus. As your Alabama home for Lexus certified service, we go the extra mile to keep your luxury vehicle at peak performance. Trust our team of Master Technicians to provide the precision care your Lexus deserves - and because we're experts on all models, you can hand over the keys to any Lexus. We'll take care of repairs while you enjoy a Lexus Courtesy Loaner or our other luxury amenities. Get upfront service pricing and take advantage of our high-tech service perks when you book repairs with the Birmingham Lexus team that has a reputation for exceptional service. We're your home for Lexus certified service in Birmingham!
Reviews (31)
Feb 06, 2025
Efficient, professional, expert, courteous service!
Feb 06, 2025
Professional, attention to detail, and courteous. Sharon, my client representative, is the best!
Feb 06, 2025
Excellent service and beautiful dealership. Very customer friendly!
Feb 06, 2025
Great service again. Brian was nice. Glad they renovated the waiting area
Feb 06, 2025
As always got top notch service today. Christina is great to work with.
Feb 06, 2025
The check in is always great. I really appreciate my service from Ron he’s been my service dealer for almost ten years he’s the best. I received text and paperwork about my truck love it!
Feb 06, 2025
One of the cleanest and nicest Lexus dealerships I’ve been to. I only take my car here because they understand customer service and are always thorough. Ron is my favorite and go to guy for car trouble, he always explains in plain English how he can help me. And Mary is a sweetheart and very considerate.
Feb 06, 2025
Today was my first time to visit Lexus of Birmingham for service on my new Rx 350. Christina, in the Service Department was very nice and knowledgeable in answering all my questions. I left feeling confident that my car was well taken care of. I will be back!
Feb 05, 2025
Christina was very helpful and caring for our service today. She is always knowledgeable and answers all our questions or concerns in a timely manner.
Feb 05, 2025
My service tech was super nice, honest and helpful.
Feb 05, 2025
Sharon is great! She explained everything needed to be done and told me the cost up front
Feb 05, 2025
The service department and personnel were friendly, kind, courtesios, professional and timely. Truly enjoyed my experience!
Feb 05, 2025
Time for the routine maintenance on my Rx350. It was very easy to schedule an appointment for maintenance. Simply call and get an appoint as soon as you would like. My service technician Shane, checked me in and offered coffee and a snack while I waited. The service was quick and easy. The wait was comfortable. I miss the old coffee, tea, soda, fruit and snack bar but what’s available is ok.
Feb 05, 2025
Very nice and courteous . Very helpful
Feb 04, 2025
Cliff Payne and Ms Sharon Lampi both provided excellent customer service. They both were engaged and professional.
Feb 04, 2025
Great experience as always! The new guy, Bryan made sure my visit went smoothly.
Feb 04, 2025
I was very impressed with the service that I received from Mr Davis today!!!!
Feb 04, 2025
Lexus of Birmingham Service Dept is always a great experience. I’m greeted with professionalism and courtesy. The staff is friendly. The work is performed in a reasonable time and explained thoroughly when complete. I highly recommend the Service Dept and Service Writer Christina!
Feb 03, 2025
From the time I stepped into the service debt- it was a very refreshing experience. My rep Sharon Lampi was very professional and well aware of my appt- Service was performed quickly and correctly- Atmosphere around there is top notch and very organized. The only thing that bummed me was the car wash was out of service! Otherwise ~~ There’s a reason why they’re called The Luxury Mall!!
Feb 02, 2025
5-Star Service
Feb 01, 2025
Great service Shan was outstanding, and very helpful
Jan 31, 2025
Great service department ! Our Montgomery Lexus service center has gone down hill since it was sold a couple of years ago. Brigham Lexus service center is worth the drive.
Jan 31, 2025
Great service! George was very courteous snd professional.
Jan 31, 2025
Job well done I will be back if possible can you send some coupon to get oil changed?
Jan 31, 2025
Service manager did not want to hear my experience with the problem. Dismissed me. Then gave me an attitude because I remained concerned. It’s the worst experience I have had there all others great. I don’t know if she was having a bad day but didn’t want to hear what I had to say.
Jan 31, 2025
This is the best car dealership in Birmingham, AL. All the staff is knowledgeable, nice an friendly an they will go the extra mile for you. An they don't have you waiting all day long... Ask for Ron Amerson
Jan 30, 2025
Great service on a TX recall, plus scheduled maintenance. Service tech Michelle was informative and helpful, as always.
Jan 30, 2025
I always have a good experience every time I visit Lexus of Birmingham at 1001 Tom Williams Way, Irondale, AL 35210. My Service Advisor when I went on January 23, 2025 was Brian, he was knowledgeable and informative. I appreciate his kindness and he answered my questions very well. Thank you Brian!
Jan 30, 2025
My first visit to Lexus of Birmingham. As with a lot of things there was a slight hiccup but they absolutely made it right.
Jan 30, 2025
My service rep this time was a Ms Lampi. She was not very friendly. It was like I was a number and then next. This is not the customer service I am use to at Lexus.
Jan 30, 2025
Outstanding service center. Took care of my recall and fix a few other issues while they had my car. Always kept me up to date on their progress. Highly recommended dealership.