Leo's Auto Care

Jan 09, 2025

I can’t be more happy for writing this review! I came in today because my car was having some kind of weird issue (at least to me) and as soon as I stepped in the auto care, the lady at the front desk was very welcoming and polite. I was recommended to reach Mr. Juan and he was there today. He was super nice and polite and he took the time to check on my car and explain to me everything about the issue. The process was super smooth and the price was very reasonable! I highly recommend this place, you won’t regret it!

Jan 09, 2025

Yesterday I took a 2022 mazda to get it checked out. I worked with Juan. He was amazing. He took it out for a test drive. We went together and he did a thorough check of the vehicle. I would definitely recommend this place, and to take if you want to get a used car inspected prior to purchase.

Jan 06, 2025

DO NOT GO TO THIS SHOP. You will absolutely waste your money! We took our car in multiple times for the same issue, and every time we got it back, the problem was still there, and our car continued to die. It was frustrating and felt like we were just throwing money away with no resolution. Finally, we took our car to another shop and had to pay again, but this time, it was worth it. The other shop was professional, listened to our concerns, and took the time to properly diagnose the problem. They were able to identify and fix the real issue in just one visit. Don’t make the same mistake—save yourself the hassle and go somewhere that knows what they’re doing.

Dec 06, 2024

My check engine light came on and it was something wrong with the catalytic converter. The mechanic walked me through all the options with prices from least expensive to most expensive with worst-case scenarios. It was the first time a mechanic was upfront about possible causes, other things that could be done, and prices. This shop had it done within 2 hours and I didn't have to spend over 1k on a new catalytic converter. They didn't try to upsell me on anything. This is where I'm going from now on.

Nov 06, 2024

Do yourself a favor and hire Lee's. I helped my client find a vehicle nearbye and we needed to take it to a local mechanic. I called multiple mechanics and ended up speaking with Juan here and liked everything he said. My client took his car here and was completley satisfied and happy that I found Lee's.

Nov 06, 2024

They are very detail oriented, fix your car within reasonable time. Very expirenced

Oct 06, 2024

Great customer service and work. It’s nice having an auto shop you can trust.

Jul 06, 2024

Awesome place. Took care of my nissan this week. Replaced headlights quickly. Great customer service....

Jul 06, 2024

My car had a stripped oil pan hole and bolt issue that other shops were quoting me for based on an entire oil pan replacement. Leo's shop was the only place that offered to rethread the hole to correct it (without replacing the entire pan) instead. This was a cheaper option that saved me hundreds. I also had some other maintenance work done that was affordable and I knew was needed eventually based on previous inspections.

May 06, 2024

Exceptional

May 06, 2024

I have been going to Leo's for a while now and they good work. I take my car to them because I trust them and value their honesty when it comes to fixing my car. I would recommend them if you need an honest opinion about your car.

Apr 06, 2024

Amazing quick and attentive service !

Mar 06, 2024

The staff and service at Leo’s Auto Care are truly unrivaled. They are so professional, kind, and knowledgeable. I had the best experience getting an inspection done here and they were incredibly fast as well! Highly recommend their establishment for your auto needs.

Feb 06, 2024

Always a great experience at Leo's! Professional and Reliable! Follow on TikTok @i_sharelife

Feb 06, 2024

Awesome people. Great work and fast. Was referred here from the owner of Cafe South.

Feb 06, 2024

Believe the bad reviews ...I stopped going here years ago. The old guy "Juan" definitely rushes you and definitely will try to get you to spend more money ...scammers paradise..hey "Leo", get rid of that old man...he's gonna drive your business away. You know just like I do...brake pads have a thin coating of preservative material so they don't brake down easily and for shelf life reasons as well. There's NO WAY a brake CALIPER can start smoking after installing PADS....the smoke comes from the PADS while driving ..but your guy tells me (assuming I'm not mechanically inclined lol) that "if you see smoking after driving..it's your caliper" because he tried to get me to spend more than I wanted by purchasing a new brake caliper after lying to me and saying that the caliper was seized......he messed up when he allowed me to give the c-clamp a twist and it began to push the caliper pistons IN...he knew he messed up so he stopped me FAST and then I asked him to just lower the vehicle after putting the old pads back on because I seen what type of person I was dealing with. A liar and a scammer...I believe every bad review because I've dealt with it. You have very young mechanics working on cars and that old guy that comes off prejudice except toward people who seem Hispanic. So to the person reading the bad bad reviews...believe it..find a better shop or get your own tools and make YouTube your best friend. You go for an oil change and they're checking your tie rods 🤣🤣🤣🤣🤣🤣..I wish I was lying!!

Feb 06, 2024

Calidad garantizada

Feb 06, 2024

Definitely overcharged me about $100 to change the starter out of my car. I only paid because I was out of town and needed to get back to my place. Definitely tried to give me a lame excuse of what they had to charge me so much talking about a required "warranty"

Feb 06, 2024

Electrical issue with my daughters car was fixed fast and at a reasonable price

Feb 06, 2024

Great and quick service

Feb 06, 2024

Leo's has a kind and professional staff. They're attentive to your needs and do outstanding work.

Feb 06, 2024

Leo’s was a great experience from start to finish. He immediately took my truck back to run a diagnostic on my check engine light and even checked my serpentine belt since I didn’t have the time to do it myself. Friendly crew that takes pride in their craft. Really appreciate their hard work and will be back for any future maintenance.

Feb 06, 2024

Prices very expensive!!! I don't come again here. Better prices around

Feb 06, 2024

Took our older Mazda for electrical issue that our other shop couldn't figure out.. He looks so young but this guy is a genius. He patiently explained the issue and fixed it at a fair price. Highly recommend.

Feb 06, 2024

Tried to charge me $500 to change out 4 spark plugs and their coil packs. I'll let that speak for itself.

Feb 06, 2024

Vary friendly staff

Feb 06, 2024

Very good services

Feb 06, 2024

Best place I’ve found in the Charlotte area. Extremely efficient and helpful. Customer service was incredible. Explained everything I needed to know in detail - communicated well throughout entire process.

Feb 06, 2024

I came here based on the reviews and they didn’t lie. Both the gentlemen I worked with were kind and sweet and especially the younger fellow. I don’t hope to have future car issues but if I do I will come back :)

Feb 06, 2024

My experience with Leo's Auto Care was a relief. The professional and compassionate nature of the workers was so helpful. The diognois of the problem was made. My brakes were repaired in a few moments. The customer service was excellent. I left feeling that my problem was solved. I know that I will return for car service.....no doubt!

Feb 06, 2024

The service was incredible. Very professional and friendly. I love the personal touch they give you.They fixed the problem in a fast time and make you very comfort in their lounge area.

Feb 06, 2024

The young man was very knowledgeable and professional. They were also fast and affordable. I will bring all my auto issues there in the future. Great people and great service