Lamb's Tire & Automotive

Jan 31, 2025

The young lady who was my service advisor was patient, understanding and very professional. I have had bad experiences at Firestone and Midas. She was head and shoulders above breath of fresh air.

Jan 30, 2025

EXCELLANT SERVICE. FASTER THAN I THOUGHT AND PLEASANTLY PERFORMED.

Jan 30, 2025

Fast, efficient service and clear communication

Jan 23, 2025

Efficient, and hard-working, friendly staff. I loved working with Mary. She was super efficient and made everything easy to understand. I will be going back to them. Excellent customer service 👍🏼👍🏼👍🏼👍🏼👌🏽

Jan 23, 2025

Needed to have an emissions test on my wife's vehicle in order to get it registered. The folks at Lambs were able to conduct the test quickly and in a very professional manner.

Jan 23, 2025

Professional and kind

Jan 16, 2025

Excellent service and very courteous. Will definitely go again for service and inspection.

Jan 16, 2025

I have complete confidence in the Lamb's location that I have gone to for over 10 years.

Jan 16, 2025

They seemed rude at this one so I went somewhere eles.

Jan 16, 2025

Tire repair and emissions check for a very reasonable price. No attempt to upsell even though my tread is less than perfect, just noted for reference. Good experience and pricing

Jan 09, 2025

Went here for an alignment on my 2002 Tacoma, they did fast and efficient. Will highly recommend this location on Menchaca and Slaughter.

Jan 06, 2025

Had no appointment, service was completed in a rational time.

Jan 06, 2025

Well organized facility with good online appointment tools. Friendly staff.

Jan 06, 2025

Fast and easy

Jan 06, 2025

Fast and excellent service from both front desk as well as technician.

Jan 06, 2025

I made an online appointment to have a tire repaired and took advantage of the early bird drop off , My service advisor Mary was super friendly and professional and they were able to get my tire fixed and had me back on the road in no time at all. Thank you for the great service!

Jan 06, 2025

I sent my car to get it aligned and everything went fine. Just tried it today and feel much better than before. Nice work!!

Jan 06, 2025

This place is terrible, nobody wants to help, and if they can they take way to long to even get to your car so I hope you can spair 3 to 4 hours of your day.

Dec 06, 2024

Employees were very helpful and service was quick!

Dec 06, 2024

Great customer service and excellent work.

Dec 06, 2024

I took my car here to get fixed not long ago. We got a call that my wire harness got damaged and that we had to pay an extra $3,000 just to replace it. We questioned as to why it got damaged. Whoever was working on my car was the reason as to why my wire harness got damaged and then lied to us on the phone about it. I had to get my dad involved because they kept giving me the run around. It felt like because they knew from the beginning that my dad would be the one paying for the repairs they thought they could get one over on me. Anyhow, we pressed them to understand that we would not be paying that $3,000 for a mistake THEY made. When they refused my dad had to threaten his lawyer only then the owner of the shop decided to take it into his hands and pay for the damage. I was originally only supposed to get my break pads rotors replaced. When I got the call that everything was finished and I could pick my car up, I noticed my break pads weren’t even changed. I had to then take it back to get it finished and when I did the front desk associate was insanely rude to me. I didn’t cause this whole situation. If your guy was honest from the beginning and knew what precautions to take then y'all wouldn’t have had to pay for that wire harness. You said it was already deteriorated but it wasn’t. It sparked and deteriorated because your guy didn’t take the proper measures. I don’t even write reviews but oh my goodness, this was the absolute WORST experience I’ve ever had at a car repair shop. Do better. We are coming in and paying so much money to have our cars properly inspected and repaired.

Dec 06, 2024

I’m so glad that I finally have a neighborhood mechanic! I’ve taken my car to Lambs for the last couple of years for oil changes and state inspections (btw: check out their coupons). For repairs I have always gone to the Acura dealership. Last week I needed unexpected repairs done. They communicated what came up in the diagnostic process with pictures and detailed notes. Then they provided options separated by level of urgency. I was able to compare prices easily and Lambs was more than fair. Their customer service was impeccable; both Mary and Josh were clear and concise in all our interactions. I will definitely continue to be a repeat customer!

Dec 06, 2024

Love these guys. Have come in twice now with a leaky tire and they fixed it right away. Fast, professional and super helpful. Good people!

Dec 06, 2024

Pain free oil change and tire rotation! Great price as well.

Dec 06, 2024

This Lambs couldn't replace an exhaust flange stud. I ended up taking my truck to Muffin Muffler and Auto in South Austin, and they had it replaced in an hour.

Dec 06, 2024

Went in for an inspection. Mary did a great job checking me in and after inspection was done she also checked me out with outstanding service. Nice place too. The waiting room was clean, plenty of chairs to sit on, soda vending machine and a coffee bar. Very pleasant area. Other staff members were very friendly. Great job! Thank you!

Nov 06, 2024

Chris was extremely helpful! Prices were very reasonable, work was transparent - and fast!

Nov 06, 2024

I don't mind people trying to upsell me. But this was not cool. Telling me a price without showing me the breakdown, hoping I would just sign off on a bunch of extra nonsense I didn't need. I worked as a mechanic in one of these places as a young man , it's gotten ridiculous. Straighten up your act and I'll return as a customer.

Nov 06, 2024

Josh has helped me numerous times at this location and he’s always been helpful honest, trustworthy. he has made my visits easy and smooth.

Nov 06, 2024

One of the main reasons I like this location is because they tell me what maintenance needs to be done on my car but they never pressure me and try the forced hard sell to make me spend more money.

Nov 06, 2024

Super quick, did exactly what I asked and even pointed out an issue that I'll need to address in the future. Very helpful

Nov 06, 2024

lambs was great with my inspection today. I dropped the car off and picked it up just an hour later, all done.