Lake Country Collision

Feb 01, 2025

I have experienced Excellent service for more than 30 years!

Feb 01, 2025

Lake Country has restored our vehicles to working condition four different times and has always done great work.

Feb 01, 2025

Very happy with the quality and friendless of this establishment. Very helpful and courteous.

Jan 31, 2025

My family and I have been utilizing this shop for decades. This company operates with a standard that has been lost in the newer chain companies. I wouldn't take my business anywhere else. I love that they stand behind their work. I am proud to support local businesses and this is definitely one of them!

Jan 31, 2025

The people at Lake Country Collision are friendly and believe in taking care of their customers. Vehicle was in and out just as promised. They always go the extra mile to ensure customer satisfaction. No one wants to go to the body shop, but if you need to then Lake Country Collision is the place to go.

Jan 24, 2025

Easy to work with and we’re super helpful with any questions or concerns I had. Got my car back looking amazing and even detailed on the inside! Highly recommend them!

Jan 24, 2025

I cannot say enough about how many times these guys have been more than honest with me and gone above and beyond to ensure quality repairs and do everything that they could to help me.

Jan 07, 2025

Great!

Dec 07, 2024

Once again they do Great work!! Thank you again!!!

Sep 07, 2024

Best kept secret in Burnet County - great customer service and body shop skills. Very happy with the care and work they did on my car.

Aug 07, 2024

These folks are the real deal. Cannot speak more highly in every aspect of the process of our recent repair- completed on time, on budget, very user friendly, with a beautiful repair the end result-looks better than new - they even professionally detailed when repair work completed. Highly recommend Steven and crew.

Jul 07, 2024

They did a good job on the actual body work they completed. Unfortunately, there was a miscommunication on time expectations that resulted in a lot of travel issues for us and there were some other electrical issues that caused expensive repairs down the road. We communicated that we were from out of town and wanted to prioritize repairing our doors and get to some hail damage if time allowed. The hail damage caused a substantial delays and we didn't have our only vehicle for weeks longer than expected when the hail damage wasn't high on our priority list. Some of this was out of their control (insurance), but it wasn't a great outcome. We had to rearrange travel plans and impose on the family members we were visiting.

Jul 07, 2024

Went in because of a mistake Discount Tire made and the staff (despite some problems) went above and beyond my expectations. Steven in particular. I would recommend them to anyone.

May 07, 2024

This company took me for all of our stimulus money ($2400) but did not fix the problem. My car was still pulling to one side when braking. Another area shop finally diagnosed it, my front brake was not working at all on one side. When I paid this company $2400, I told them that my van was pulling to one side, but THEY NEVER LOOKED AT THE BRAKES. Instead they had me pay them to replace a bunch of front end parts. SAVE YOUR MONEY and go somewhere else.

Apr 07, 2024

I cannot recommend Lake Country Collision high enough - wish I could give them more than 5 stars! From the start they went above and beyond what was required or expected. My car ended up looking absolutely fabulous and I could not be happier with the overall experience. Friendly, professional people who are great to work with and will treat you right.

Apr 07, 2024

These guys had my truck for a whole year. Called them the week after Christmas 2022 took it in by the 30th. End of Jan they said they were looking into parts. Asked to look into a broken window regulator while they're at it. By March '23 they told me all parts are in. April, May still didn't start. June they told me they started so I got a rental car insurance only covered a month but end of July turns out they hadn't even started. I was charged $900 to have the rental an extra month, Lake Country said they wouldn't pay for any of it. Kept telling me they're waiting on a lift but I never saw it on said lift. August the owner Bill said he was going to handle it so it gets done. I asked for a quote on paint job. Sept., Oct. Still haven't started and can't give a quote on paint. Ok can't have any delays so just do the basic job. By Nov. they Finally start first week of December Bill calls said it's ready to go but the brakes don't work is there a shop I want to look at that. I tell them it was driven in there just fine no brake issues he tells me they won't pay to fix them. I had to push a little saying it's been just shy of a year and explained there was no problem with brakes before they reluctantly said they'd fix them. A week before Christmas 23 they say it's ready brakes were not done properly they stick still but I don't have time or money to take it in. There's a gas leak, busted trim on the opposite side of truck was messed up somehow and the window was not fixed. This place lied to me for months saying they had started when they hadn't, cost me over 1500 bucks for a insurance covered job, showed no remorse for how long it took said "In a year you'll forget all about us". Then still only did the most basic they could do. Not worth going here try anywhere else.

Mar 07, 2024

Fantastic customer service. This company will make sure they deliver a quality product.

Feb 07, 2024

Awesome customer service!

Feb 07, 2024

Before I called Lake Country Collision I called another repair shop that told me it would be two weeks before I could get in for an estimate. Called and Mike told me to come in any time. They handled the insurance and the repair is perfect

Feb 07, 2024

Great team

Feb 07, 2024

I can’t say enough good things about this place! I received top notch customer service that went over and above my expectations. It’s no wonder Mike has been in business here for 38 years.

Feb 07, 2024

I recently hit a deer and did some damage to my 2012 Toyota Tundra pick up. The guys at Lake Country Collision went above and beyond to fix the damage in this blazing summer heat. I can highly recommend them for your collision and body work needs. Thanks to Mike and Steve and all the technicians I didn’t meet that worked to make my old workhorse look as good as it does!!!

Feb 07, 2024

Lake Country Collision could not have been ant better……Bud, Stephen took the load off my shoulders, the minute I walked in to discuss repair to my front end, after small fender bender….Even made arrangements for Rental…..finished timely….my insurance co was happy….

Feb 07, 2024

Mike and Bud did a spectacular job. Truck looks great.

Feb 07, 2024

My partners 4Runner has been there for over a month now… Every time we’ve called for an update they’ve said it would only be a few more days…. We dropped it off originally and were told it would be done by the end of the week or the next at the latest. Paid 6K in cash and still doesn’t seem like there’s any progress. It took them weeks to “be able to touch the vehicle.” Which is at least what they told me when i called them. Car still isn’t fixed. My partner finally gave up, and came back (he was staying w family during the repairs) and he will have to make the 3 hr drive back there IF/WHEN it’s done.

Feb 07, 2024

They did a remarkable job repairing hail damage on my Camaro and the staff were very nice and professional. I highly recommend them.

Feb 07, 2024

Very professional, and great work

Feb 07, 2024

We went here because everywhere else gave us super long estimates on time. We had to get the hood replaced and some things fixed on the front due to a crazy freak accident. Anyway, they said it would take about 2 weeks to order the parts and repair everything. All in all, it took a month. When we went to pick it up, we were supposed to only pay the deductible with our insurance ($250). My husband comes out and tells me that per Lake Country Collision, our insurance didn’t cover 2 parts and they “forgot to call us and tell us” and we ended up having to pay (in total) about $430. They had our Jeep for a month and had plenty of time to call us and inform us of this. The Jeep is fixed, but their customer service/keeping customers informed of things is severely lacking. Anytime we needed an update, we would call them instead of them calling us. We spoke to them plenty of times (when we initiated it), so it doesn’t make sense as to how they could just “forget to mention” something like that. Overall, 3/5 stars. Would’ve left more if time estimate was more accurate and if they were more transparent/better at communicating things with us. The actual work on the Jeep was good and everything with the car is great.

Feb 07, 2023

Arrived fir appointment to learn the person making the appointment did not get BIN to order parts. Parts git ordered, be here late afternoon or morning. Got a call about 4pm that it was ready. Thanks fir extra effort. Business is in the back, behind JBAR. Not easy to find and parking was tight.

Feb 07, 2023

Good shop

Feb 07, 2023

Had a classic car repaired by Lake Country. Very concerned that I would have someone do the work correctly. They did an excellent job like nothing had ever damaged my classic. That was job number two that they did on my autos.

Feb 07, 2023

Had a wonderful experience at Lake Country Collision. Mike and his team are professional, friendly, and helpful. They handled everything for me and did an outstanding job on the repairs on my car. Highly recommend!

Feb 07, 2023

I have used this shop twice now and they have been exceptional in every way and their work really does speak for itself 10/10 recommend!!

Feb 07, 2023

Mike and his crew are always a pleasure to deal with. They do fabulous work! Couldn't be happier!

Feb 07, 2023

So I took my Fiat 500 here to get a new wheel bearing. I waited about a week a 2 days & everytime I called, like 3 to 4 times, they were professional, patient & kind to me, answering my questions & giving me updates on my car. I waited a week solely because of the parts that were taking forever to arrive, of which is no fault of their own. Once the parts got there, they immediately serviced my car & gave me a call & told me it was ready. I highly recommend them for any body work they do. They do great work & are very nice too. If you guys are reading this, thank you, seriously. You guys are amazing.

Feb 07, 2023

This place is above exceptional and would highly recommend anyone looking for great prices, amazing work and professional service by Mr. Weigan and his staff. It’s the best small town service that serves like a big city business and I would not trust any other Auto Repair shop anywhere around. Yes it’s a little drive to Burnet; but if you drop your car off there for repair, you can bet that your going to get 5 Star ⭐️ Service on your vehicle and they will make sure you understand all the details before they start. And do yourself a favor and head over to Major’s or elsewhere to grab a bite with a great environment and the best folks you’ll get an opportunity to talk with. Thank you to all those that worked on my truck and made it look brand new again. May your shop and those working there continue to be blessed. Respectfully, H. Robert Rocha USMC (Retired)

Feb 07, 2022

Absolutely horrible I wouldn't work or bring my car to this place there horrible at costumer service let alone the owner is a awful guy to work for