Kings Volkswagen Service Center
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Review highlights
"I came in for my 20k service, it was completed in less than 45 minutes. The advisor was very courteous and I had no issues."
"Used Express Service for tire rotation and oil change."
"Highly recommend over other VW Service Providers in the Cincinnati area!"
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Phone number
Call: (513) 445-6817Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Description
Saturday's Only Express Service is open. Kings Volkswagen Service Center has certified technicians for your routine maintenance and auto repairs. For your convenience we offer Touchless Service where you can schedule your appointment online, drop if off, get text updates, epay through your phone and pick it up quick and easy. Call now or schedule online.
Reviews (26)
Feb 05, 2025
Received prompt and efficient service for my vehicle.
Feb 05, 2025
They kept me informed about the service on my car.
Feb 04, 2025
Always very friendly and accommodating when I bring in my cars for service
Jan 30, 2025
Had appointment for a recall for air bag. They were right on it and we were out of there in less time than was estimated
Jan 30, 2025
I always get great service at Kings VW. Great service Adviser's. Scott and Jen are fantastic.
Jan 30, 2025
I have always been a happy customer since I purchased from Kings VW! My sales associate Roberto, the service team and the updated amenities make it a great dealership.
Jan 30, 2025
I took my car in for a recall repair on a Friday and some other maintenance issues came up. Luckily most were under warranty. Scott was wonderful to work with and even when an issue arose the next day, he was responsive and proactive in handling (over the weekend on his days off). A service provider came to my house on Monday morning and fixed the issue in less than 15 minutes. Even with the slight snafu, I am giving 5 stars because of the level of care and attention and the intention and follow through in making everything right.
Jan 30, 2025
I was overall pleased with Kings services with several exceptions: my rear view mirror had been adjusted, left side mirror adjusted, driver side seat slid forward and could not get in, driver seat back adjusted, trip meter was zeroed out, and clock setting changed all this was done and all I had done was an simple oil change!
Jan 30, 2025
Seriously, the only place I actually feel good about taking my car for service. Great people.
Jan 30, 2025
Service was excellent
Jan 30, 2025
Very quick and efficient service ! Thanks
Jan 23, 2025
Had a tire issue on my lease. They checked it (nail) and fixed it (plug) while we browsed the showroom and talked to our favorites salesman, Chris.
Jan 23, 2025
Jenn is a great service advisor. She pointed out some maintenance things I hadn't even thought of and I appreciated that and I did get them fixed.
Jan 16, 2025
After a slight hiccup, VW customer service offered me a great solution with the brakes. Thank you Lisa and Scott. We will be back.
Jan 16, 2025
Recall notice. Repaired in an hour!
Jan 16, 2025
Slipped me in last minute to make a repair that was essential for safety. Much appreciated
Jan 16, 2025
The cost of a battery replacement is outrageous. But very professional and timely service.
Jan 09, 2025
I’ve been a customer for several years and I’m treated like family, they always take care of me and my family. Can’t ask for anything more…
Jan 09, 2025
The service staff is efficient and kind and respected needs. Thank you.
Jan 06, 2025
Roberto made my Volkswagen purchase stress free! He was attentive to my needs and a pleasure to work with at Kings Volkswagen.
Jan 06, 2025
Scott provided us with excellent, expedient service- thanks Scott!
Jan 06, 2025
Chris Davis took care of us was helpful and friendly.
Jan 06, 2025
Everything was done in a timely fashion and they were very professional. They are great people to work with.
Jan 06, 2025
Great Service, speedy mechanics, an overall great experience....thanks, folks
Jan 06, 2025
I always get great service at kings ! We bought our Atlas there (2018) and will definitely be buying our next Atlas at Kings based on the service department. They’re upfront about pricing, time car will be in service and calling with updates. We especially like Scott, my husband and I feel confident and comfortable about what recommendations he tells we need for our Atlas, It’s still runs great! Becky & John Hanauer
Jan 06, 2025
I received regular and accurate updates regarding what was needed to repair my car.