Kings Toyota Service Center

Feb 06, 2025

The folks at Kings Toyota are top notch. They did everything I asked for in a timely manner. Great job!

Feb 06, 2025

Chris was great, ordered the parts needed got my 4 Runner fixed and gave me a great dl on tires..2 👍 up

Feb 05, 2025

Always quick and great service at Kings Toyota. Special thanks to Tony for his attention to details.

Feb 05, 2025

Excellent service over all!

Feb 05, 2025

I was very happy with my service experience at Kings Toyota. Kevin made the difference, he was professional, informative and went out of his way to communicate concerns that I had with my 2022 Tacoma. Kevin didn’t make assumptions about the noises that I was hearing in my truck, he actually took the time to investigate all possibilities and consulted with more than one Toyota Master Mechanics before diagnosing the cause. He clearly communicated his findings and even showed me video of detailed mechanical workings in my brake system. This type of customer service reinforces my trust with Kings Toyota and ensures that I’ll keep returning. These aren’t just vehicles we’re driving, they transport what we care about most in life, our loved ones. Good service matters.

Feb 05, 2025

Great service department

Feb 05, 2025

I so appreciate the service I received at Toyota Service. There weee on time fast and efficient.

Feb 05, 2025

Chris explained everything that my vehicle needed, the reasons and the cost of repairs thoroughly and without pressure. He was helpful every step of the way. The work was done professionally and thoroughly. I have been utilizing Kings Toyota for 9 years and have consistently found them to provide superior service just like Chris exemplified during my recent experience.

Feb 05, 2025

I have no complaints about service but I am disappointed that when I advised my GPS/Toyota ap was not functioning I was instructed to visit the sales department for help and then told at reception no one can help.

Feb 05, 2025

In and out, emergency simple fix. No appointment, no pressure up sale on additional services. Exactly what I needed to get me down the road.

Feb 05, 2025

Polite and efficient service. My agent Cory was awesome!

Feb 05, 2025

The man who waited on me was very nice, and explained everything very clear to me. He had excellent customer service skills.

Feb 05, 2025

The service is first class and they explain everything and it works so well Like an oiled machine

Feb 05, 2025

We dropped off the car for an annual service the night before. Our Toyota was ready earlier than expected and our car received a "green light" meaning everything was good to go!

Feb 04, 2025

Good experience overall. I had to give in the car due to a check light and regular maintenance. They were courteous and helpful. Though the was a slight delay from the initial timelines, work was done well. Thanks guys.

Feb 04, 2025

Kevin was very professional and followed up in a timely manner.

Feb 04, 2025

oil change, change window wipers, add new tire..I had a family emergency out of state and needed to be worked in. Toyota pulled thru for me.Good job!!

Feb 03, 2025

Usually, I can get in and out for an oil change in about 45 minutes. After over an hour, I went up to the desk to ask if they had an update on the car. The lady proceeded to walk away to find another customer. Nearly 90 minutes later my car was done. What a lovely way to waste my Saturday morning.

Feb 02, 2025

Chris does an outstanding job with his customer service and attention to detail.

Feb 02, 2025

Great job.. was not pushing to have more done than what I asked.

Feb 01, 2025

Everything was good but my “Service Needed” warning light was not turned off. If you can tell me how to do that I would appreciate it.

Feb 01, 2025

I had multiple services performed, they were completed in a timely manor. Tony offered a loaner vehicle, which we didn't need. Kings Toyota is the only place I take my vehicles. Tony provided excellent service and info for me to make the decision for the multiple service done.

Feb 01, 2025

I have been going to Kings Toyota for years to have my various Toyota vehicles serviced. On my last visit to Kings, I was helped by Kevin Saeks, who is fairly new to Kings. He is a new assistant service manager. He was awesome and I will request to work with him again! He took the time to address all my concerns and explain the things I did not understand in great detail. He explained the various options I had and made recommendations. He was friendly, polite and made me feel like a valued customer. Welcome to the team, Kevin!!!

Feb 01, 2025

I recently purchased a used 2023 Toyota with only 16,500 miles on it—well within the factory warranty. The vehicle had a few issues, so I took it to Kings Toyota Service Department to have them addressed. However, I was shocked when they refused to perform any warranty work, stating that since another Toyota dealership had previously worked on the repairs and did not fix them correctly, I would need to take it back to that dealership (which is four hours away!) or pay out of pocket. I asked them to call me first and let me know how much the repairs would cost before proceeding, but instead, they went ahead with the repairs without my consent and then made me pay for it! Not only did they refuse to honor the factory warranty, but they also ignored my request and left me with an unexpected bill. This is completely unacceptable for a Toyota-certified service department. A manufacturer’s warranty should be honored at any Toyota dealership, not just the one that originally attempted the repair. Instead of standing behind the Toyota brand and ensuring the vehicle was properly fixed, Kings Toyota Service refused to help, ignored my request for a cost estimate, and forced me to pay for something I never approved. I would strongly caution anyone considering using Kings Toyota Service Department—if you expect them to uphold Toyota’s warranty, respect your requests, and provide proper customer service, you may be disappointed.

Feb 01, 2025

Mallory was very knowledgeable and efficient. Excellent experience

Jan 31, 2025

I had a great experience at Kings Toyota recently for a car service. Chris was professional, knowledgeable, and really took the time to explain everything to me. The whole process was smooth and efficient, and I felt well taken care of.

Jan 31, 2025

John was very professional, helpful and kept me informred, parts were ordered quickly and the car rental lady was friendly and also very professionaal

Jan 31, 2025

The salesman lied to me when I bought my vehicle and every time I went in for service- absolute worst customer service I’ve ever experienced in my 54 years on this planet. I was so angry and disappointed, I went down the street and traded the car they sold me in. Much happier I never have to go back there. That’s the most comforting thought I’ve had about them since dealing with them. Kings Toyota is TRASH!

Jan 31, 2025

Tony is amazing to work with. No high pressure sales tactics. Only get recommended what the car needs and he takes time to explain why the service is recommended. I always enjoy working with Tony.