Kings Kia Service Center
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Review highlights
"Awesome service... quick appointment and wonderful service! I'll be back in 6 months to get the service again! Thank you Kings KIA!"
"Chad (service advisor) treated me like a VIP!"
"Kevin Price the service technician was very courteous and friendly."
Overview
Categories
Auto repair shop, Auto electrical service, Auto tune up service
Phone number
Call: (513) 445-6826Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
Closed
Description
Kings Kia service department has certified technicians to repair your vehicle as well as handle all your routine maintenance. For your convenience, we offer Touchless Service where you can schedule your appointment online, drop it off, get text updates, epay through your phone and quickly be able to pick it up. Schedule by phone or online now.
Reviews (24)
Feb 06, 2025
Had multiple nails in a work vehicle tire. They had the tire replaced and me back on the road in short order.
Feb 06, 2025
Honest and professional service.
Feb 06, 2025
Not sure what was going on. Have never had bad service but this time it was not the best. Was told when checked in they were running behind by 1 and half to 2 hrs. It ended up being longer. As it ended up the person who checked me in changed the oil and told me my next service was free. I wish if they knew there were problems as I know flu has been bad, called me or asked.mevif I wanted to reschedule. So yes I am disappointed.
Feb 02, 2025
They always take good care of our car. Great service!
Feb 01, 2025
Keaton was extremely helpful and accommodating.
Feb 01, 2025
They are always on top of all recalls.If there is something wrong KIA will make it right
Feb 01, 2025
Very good and quick service
Jan 31, 2025
Aaron was great! Super friendly, helpful, and knowledgeable!
Jan 31, 2025
Always address any concerns and figure out the issues.
Jan 31, 2025
Great experience as always
Jan 31, 2025
Great service!
Jan 31, 2025
I had a great experience at Kings Kia .The service person was very cordial and professional .I value good business ethics and that is why I feel comfortable going their for service.
Jan 31, 2025
I really like kings Kia service department, but recently we have experienced some long wait times and difficulties scheduling service in a timely manner. They say it is because of a lack of technicians, but it seems they keep over scheduling appointments. When I tried to make my appointment online, as suggested, there was no option to make an appointment for my package (rotation and oil). Then I sit on hold for 30 mins got an appointment 1 month later, and was told it would take about an hour. When I checked it was told it would take an hour. At 2 1/2 hours later, where I’m sitting in the waiting room (which they are aware of), I finally go to the desk where they tell me they are “short on techs”. This is not great customer service. I understand these things happen, but I’ve had 3 cars in there this month and it has happened at every appointment. When directed to the manager his explanation is “I’m sorry we wasted your day”. You are charging by labor hours, but not keeping the time you are promising.
Jan 31, 2025
I utilized the walk-in service since I did not schedule in advance and was very pleased getting everything completed and out in 90minutes. My service advisor, Shawn, was very professional and personable. I will utilize this service again. Thanks
Jan 31, 2025
Josh was a fantastic person to help me dropping my car and picking it up!
Jan 31, 2025
Quick response to the issue! Thank you all!
Jan 31, 2025
Quick service that was easy to schedule. KDG service packages are a nice package to purchase to save $. Examinations of the condition of the car help keep me up to date on any possible issues. Kings Kia has been very good about not trying to sell unnecessary services. Overall good experience with this service department.
Jan 31, 2025
The service depth is always very pleasant and willing to help whoever needed. Thank you
Jan 31, 2025
The service was very on point I will always come back.GREAT SERVICE. FIVE STAR
Jan 31, 2025
They were quick and I have been going there since I bought my car and it hasn’t always been pleasant. When I went this time they were way more friendly . The gentleman who helped me was very professional and didn’t seem angry usually when I was going no one seemed like they wanted to be there .
Jan 24, 2025
Always competent and friendly. My only complaint is that on recall service needs, they never have the parts in house to correct the recall. They have to order and you have to make another trip back to have it installed.
Jan 24, 2025
Fast friendly service. That's all you can ask for.
Jan 24, 2025
Great serves and happy people
Jan 24, 2025
Lindsay , was personable and professional. Kia you s fortunate to have her as an employee. Work completed promptly.