King Collision Repair
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Review highlights
"… to review what was needed and brought out a technician. They were able to fix my problem at a very reasonable cost. Thanks very much for your help. It's appreciated. Tom …"
"Always excellent service, quality and personable experience."
"These people have no respect for customers’ time, money, vehicle, or belongings."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto repair shop
Directions
2707 Old Callahan Dr
Knoxville, TN, 37912
Phone number
Call: +1 865-947-5940Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
King Collision Repair is a family owned and operated business with the goal of delivering honesty, fairness and quality craftsmanship; treating you like a member of our family. We promise to restore your vehicle to prime condition efficiently, effectively and with premium quality and workmanship.
Reviews (36)
Feb 06, 2025
I like their attention to details. They also kept me up to date in the process of repairing of my truck. Great company to do business with. Thanks King Collision Reair
Feb 03, 2025
King Collision did a great job in a timely manner. All though the estimate did increase by 35% on the final bill. Hopefully this isn’t due to the vehicle being a self pay fleet vehicle. I’m hopeful the total would not have increased by 35% percent over the original estimate if this would have been a personal self pay arrangement. Overall the job completion was to satisfaction.
Feb 01, 2025
I always have a wonderful experience at King Collision .Great job. I can always trust that things are right and complete. Thank You for all you do. God Bless you all!
Jan 31, 2025
Everyone here was so communicative and kind! They helped me understand every part of the process and kept me updated on the status of my car. Even offered to stay a little late on a Friday so I could pick up my car. Highly recommend!
Jan 24, 2025
Excellent service, cordial staff. 100 percent satisfied.
Jan 24, 2025
Great experience. Would recommend 100%. They do fantastic work. My Jeep looked amazing after the repairs. They went above and beyond and exceeded all expectations.
Jan 24, 2025
Replaced and repainted door and trim. Beautiful job! Easy to work with and worked around our tight schedule. Highly recommend!
Jan 24, 2025
The communication wasn’t the best. Parts were on back order and parts also came damaged so it delayed repairs. I understand things happen. My issue is I was not told this information until my rental time was up (enterprise called to let me know) and I was going to have to pay out of pocket. I feel like I was given the runaround at times between them and my insurance and it was extremely frustrating and stressful. I am still giving a four star because the work was good, including the detailing they did after the job was finished. They also covered my rental fees that surpassed my insurance coverage.
Jan 24, 2025
Very good to work with.
Jan 17, 2025
Everyone at King Collision is professional, kind, helpful and do an excellent job. They continuously kept me updated with the insurance claim, which was not their job but they did it anyway and saved me from having to do it. Not only did they do amazing work on my vehicle, they cleaned it up to look “like new”! 🙌🏼❤️
Jan 17, 2025
I have been doing business with Kings Collision since I was in my twenties I'm old now so that should say a lot about their service and quality of service. Both Mr King and his wife are wonderful people and their crew are also equally as wonderful and they never forget a face even after all these years I got welcomed with a warm hug and they remembered me clearly on my recent visit. I would suggest them to anyone and I have also suggested them to my children so their business is going into a new generation in my family. Thank you for the wonderful years of service you have provided and also the wonderful Christmas cards you have sent out to all your customers over the years showing that you appreciate our business. You are a one of a kind Bill King
Jan 17, 2025
Professional, friendly, amazing staff. I received weekly updates on my vehicle until it was done. I highly recommend them if you need a body shop!
Jan 17, 2025
Staff was friendly, very responsive, work looks to be exceptional. We would absolutely be repeat customers and give referrals.
Jan 07, 2025
Beyond grateful and excited about the work King Collision did with my vehicle. From the Owner Bill and the ladies up front Kelly, Ashley and Cindy to the guys that do the body work I can say enough about them as a company. Thank you for taking great care of my vehicle! Brandon
Jan 07, 2025
Great experience with King, the communication from Ashley & Josh was outstanding!! Our car looks like it just rolled off the showroom floor.
Jan 07, 2025
Great service!
Jan 07, 2025
Great work, service, and I love that they keep you informed throughout the whole process!
Jan 07, 2025
Kings Collision is the best around. They kept us informed and updated thru the whole process. The work/repair on our vehicle was outstanding. I would totally recommend them above anyone else!
Jan 07, 2025
The repairs were made perfectly and professionally. My car is only a year old and it looks like it did brand new. Kudos for a great job. The process in getting the work done had quite a few kinks with the insurance company, but in the end, all was resolved without issue. I highly recommend King's for professional, expert repair.
Jan 07, 2025
Their attention to detail is outstanding. And kept me updated every step of the way. Definitely the best shop in Knoxville.
Jan 07, 2025
This entire crew at King Collision were awesome from start to finish. The work on the car was perfection!
Jan 07, 2025
Very friendly staff.. my car was super clean when I picked it up! Would definitely recommend
Jan 07, 2025
Very professional and the work is amazing! I have zero complaints from the work to customer service.
Dec 07, 2024
Customer service was excellent, the staff there are great and see to it that the job gets done to the best of their ability. Mr.William guid me through out my time there . Making sure to keep me up to date while my car was in the shop , Ashley etc. Everyone at king collision did there part in making sure that the customer was satisfied with the work done . I thank you guys for helping me out with the fixing of my vehicle. I would recommend anyone to you guys
Dec 07, 2024
Fantastic shop. They did an excellent job on my car and provided consistent updates to let me know where they were in the process. I would certainly recommend them!
Dec 07, 2024
Great customer service. Did excellent work. Very pleased.
Dec 07, 2024
I stopped there this afternoon. I had a minor issue that needed repair. Instead of scheduling me for another day, the manager took the time to review what was needed and brought out a technician. They were able to fix my problem at a very reasonable cost. Thanks very much for your help. It's appreciated. Tom Pace
Dec 07, 2024
Impeccable repair quality, professional, and done in a timely matter. Communicated with me multiple times to let me know the status of the repairs. Highly recommend!
Dec 07, 2024
King Collison did super great fixing my 2018 Tundra. The auto body work is great as is the attention to detailing. I'm soooo glad that King did my collision repair ! The repair was done in a very timely manner and they kept me well informed as the repair progressed. They worked seamlessly with my insurance!!! I'm a repeat customer and that says a lot. WOW 👍
Dec 07, 2024
Love the texted updates of progress of the repair. They were extremely nice and pleasant to deal with.
Dec 07, 2024
My husband needed an auto body shop after an accident with his 2023 honda civic (that was not his fault). The employees at King were helpful and kind. Calling to keep him up to date on parts being ordered, when his car would be ready, etc. It took less than 2 weeks to get his car back and it looked as good as the day he bought it! They used all Honda parts to stay compliant with his warranty, which we appreciated immensely. I have already recommended them to friends and family, but thought we should reccomend them to everyone on Google too!
Dec 07, 2024
The folks at King Collision were fantastic. I didn’t know where to take my car that needed body work from a collision. I went with the one that had the best reviews and word of mouth recommendations. I’m so thankful I did. They kept me updated the entire time & worked directly with the insurance company. I didn’t have to do anything but drop off and pick up. My car looks like nothing ever happened. I love that they back their work with their warranty and even detailed it. If I ever find myself in a position to need body work again, they will be my first call!! A big shout out to Ashley & Tracy for keeping us updated. Thanks again for a great experience.
Dec 07, 2024
These guys go above and beyond. The insurance was pushing for used parts and they said “we got this”. All new parts including trailer hitch. Detailed inside and out when I picked it up
Dec 07, 2024
Very pleased with repair. Vehicle looks and runs great. Detailed and cleaned to perfection! Thank you for a job well done!
Dec 07, 2024
We have used King Collision twice now for our vehicle. The first was an accident and required alot of repairs/repaint,the second was a smaller job. The shop did an excellent job with everything from initial estimate to detailing vehicle before returning it.Would recommended to everyone.
Dec 07, 2024
We took the car to king collision they kept me well informed about the different stages of work they were real courtesy and polite from the start I picked up today the car looked great it looked new and the detail on the car was great also. Thanks king collision