Kindall Automotive

Jan 24, 2025

Always professional. Always fair pricing.

Jan 24, 2025

I had a terrible experience with Kindall Automotive. I initially came in for a water pump replacement, which was quoted at $1,400. However, they later informed me that I also needed another part replaced on the back, bringing the total cost to $2,000. They told me my car was ready after just three days, but when I went to pick it up, that’s when everything went wrong. It was strange to see them still working under the hood when I arrived. I live only 10 minutes away, and when I drove off to take the car home, I had to turn right back around and bring it back because my car started smoking. The situation escalated when the car broke down on the 610 freeway, and the owner, Nick, had to come pick me up and arrange for my car to be towed back to their shop. They kept my car for an entire month and still couldn’t determine the issue. Nick assured me he would fix whatever was wrong, but that turned out to be one of many lies. He eventually had my car towed over to the Land Rover dealership to further assess the problem, where they determined that the engine was burnt out and that they would need to start the process of putting in a new engine. What’s more frustrating is that Nick refused to refund any of the $2,000 I paid him after his shop messed up my car. Initially, they were friendly and attentive when taking my money, but once they caused issues, the customer service plummeted. This experience ultimately cost me $7,000 and the loss of my vehicle. If you have a luxury car like a Range Rover, I would strongly advise against taking it to Kindall Automotive for any serious repairs. They might handle simple tasks like oil changes, but for anything more complex, do your due diligence and be cautious before choosing this place.

Jan 07, 2025

Friendly and fast service. Very easy to work with and highly recommended

Jan 07, 2025

Great Service at a fair price

Nov 07, 2024

I sent kindall a perfectly fine 2007 jeep wrangler. It just needed to be brought up to par cause it would occasionally stall when hot. I got it back after a misdiagnosed problem of a cracked engine block costing 7k to 8k to fix. I used a device called Fixd no cracked engine block but while I wad replacing a part I found a massive dent on the engine that was not there. They refused to take responsibility. Especially after I told him I had dated pictures of the engine right before I sent them the jeep. When I asked to see his video of camera's he said we're installed in the garage area he refused to show them to me. Yeah he knows they did it and I got the proof. Nick, is this the way you treat a long time customer who trusted you. Not to mention all the referrals I sent to you. I'll be more than glad to share those pix with anybody who would like to see them to prove I'm not lying. How about you Nick.

Nov 07, 2024

The best !! Customer service is 100. Service 1000000. God bless you

Nov 07, 2024

Very pleased with their services.Totally recommend this place.

Aug 06, 2024

This is where I'm bringing my automotive work from now on. Nick is the best. Fair prices, great work. Efficient mechanics. Highly recommended.

Jul 06, 2024

1st time using Kindall Automotive!! Brought my car in for what I was told (from a different mechanic) would be a $6700 replacement. Spoke with Daniel at Kindall, he asked some questions to confirm the original diagnosis yet since there were no symptoms they were skeptical and wanted to look at it. I brought it in, they checked my car thoroughly and found nothing wrong. Cleaned it up and got my car in and out quickly. Im amazed and grateful to have found a great mechanic with integrity and awesome customer service! 👍👍👍

Jul 06, 2024

They are honest and will only fix what you need.

Jul 06, 2024

They were able to diagnose and fix my Mercedes-Benz in a timely and affordable way. I had a coolant leak and instead of just fixing the hose that was leaking, they checked them all. They found that there were 3 more hoses that were in bad shape. Probably saved my engine.

Jun 06, 2024

They were great. Very efficient. Took time to understand what was going on and the details. They asked questions and showed me what they saw. They were quick as well. I spoke with others who have been going to them for over 10 years. Highly recommend as it was recommended to me by a friend who went.

May 06, 2024

I really can't under estimate enough how appreciative I am for the team at Kindall Automotive. As a women new to the city it was very overwhelming for me to deal with finding a trusting mechanic and I'm so glad I picked Kindall. Everytime something was needed they were speedy and efficient and affordable, and when my car finally gave out they were so helpful and kind while my frazzled self figured out what to do with it. If you are looking for a good mechanic in Houston this is really the place to choose. 10/10 service, price, and customer care. So rare to get all three!

May 06, 2024

Some of the fastest service I’ve ever received, and very well priced for the amount of work I needed done including replacing 2 engine mounts, replacing my water pump, doing a coolant flush, rotating my tires and inspecting my car for registration renewal. I dropped my car off at 8 in the morning and it was ready by 5:30 that’s same day. Will be going back if I ever have car problems again.

Apr 06, 2024

Came in here an hour before closing, top customer service. Josh checked my car, walked me through it, fixed my light all reasonably priced. Great place.

Feb 07, 2024

Best service advice an friendly staff

Feb 07, 2024

Best team around!

Feb 07, 2024

Can't recommend these guys enough. I have regularly gone to Kindall for repairs and inspections, and have always left with the impression that they are hard-working and honest. Right before writing this, they patched a piece of plastic that had come loose and was dragging on the bottom of my car and sent me off without requesting payment. If a repair is counter-productively expensive, they'll let you know. They are definitely mechanics you can trust.

Feb 07, 2024

Fast service

Feb 07, 2024

Got my AC up and running. Did only what was needed and didn’t try to sell some expensive fix that wasn’t necessary. Would definitely go back for any other issues!

Feb 07, 2024

Great place. Same day service if possible which it usually is. Highly recommend!

Feb 07, 2024

Great service by Daniel and team. Dealership had recommended a brake job, Daniel did inspection and advised me that my brake pads had 50%+ of life remaining. No charge. I will definitely use them as my mechanic of choice in future !!

Feb 07, 2024

Had 5 yr old battery changed out...30 min. Great

Feb 07, 2024

Had vehicle there almost two weeks still says they are looking into it no answer. Just a blanket statement.

Feb 07, 2024

Honest, Straight forward, quick turnaround. They changed my alternator on my toyota highlander, turned it around in a few hours and when they said it would be done. On the lower end of estimated cost when compared to online estimates. 1/29/24 edit: my highlander was rear-ended and declared a total loss, primarily body damage on passenger side. This happened just a week before I was supposed to bring that car on a colorado ski trip. Even though it was a loss, I took possession of it, hoping I could get it fixed in time for the trip. When insurance inspected it, they used a forklift to move it, bending all the control rods and a bunch of other stuff in the process. I brought it to Kindall and they fixed it up to be road worthy in record time, and for significantly less than the original estimate. That was a stressful week, but they made that part easy. They don't do the body work I needed, but they recommend a great shop over on Durham (BBS) that were also great to work with. This was the second recommendation I got from them that worked out great. That says something about how they do business. They hold themselves to a high standard and network with others that have similar high standards. It's what you hope to find when you bring your car in for service.

Feb 07, 2024

I have taken several of my vehicles to Kindall and have been happy with their services and timing. They have been reasonable on cost and have always communicated in a straightforward manner. I plan to continue taking my vehicles to them for servicing and repair.

Feb 07, 2024

I went to this shop after a friend recommended them to me. I pulled up and as soon as I got out of the car, a technician was there to see how he could help me. Daniel asked me to wait in the office. He came back in 5 mins later and said "you're good to go sir". Daniel diagnosed and fixed the problem in 5 mins. He said I had a loose gas cap but if it came back I may want to get a new gas cap. I asked Daniel how much I owed and he said nothing at all and shook my hand. What an amazing experience with an automotive repair shop. Honest and trustworthy! These guys have my business and my family's business going forward. I will also recommend them to anyone who asks.

Feb 07, 2024

I'm relatively new to Houston so I don't know any auto shops, so I headed to Yelp / google to find one. Luckily for me, Kindall Automotive was first (and ultimately, the only) on my list. I had to change my license plates, but couldn't due to a rusty screw... and in doing that, I stripped the screw LOL ;__; so I needed to find someone who could help me. I came in and Daniel helped me! I was only expecting him to help me with that one screw, but he ended up changing my plates for me, even as far as putting my registration sticker on. It was such a small thing to him, but it meant so much to me. I'm sooo grateful for his kindness. In a world where many folks get taken advantage of, I know I can trust Kindall Automotive with my car repairs. Def will be recommending this shop to my friends!

Feb 07, 2024

Kindall Automotive has been my go to place for 15 years. Great service. I have recommended them to many friends. Clean, efficient and friendly.

Feb 07, 2024

Nick & Daniel are great guys… Front struts, brakes all the way around, and honesty… ball joint was not torn as dealership had said. Dealership wanted $2500, Kindell $1265, car drives great!

Feb 07, 2024

Quick and easy state inspection, thanks Daniel.

Feb 07, 2024

Since 02-11-2023 our vehicle has been in this shop. Our vehicle was running when the vacuum pump went out and started leaking oil we took to Kindall and it has been a total nightmare. After changing the vacuum pump Nicolas told us that it was ready and running but that we needed extra sensors (additional $600+) for the lights on the check engine to disappear , we agreed, paid and after almost 3 weeks in the shop they told us it was ready, when we picked the car up and after paying almost $1500 dls the car died a block from the shop leaving me stranded under the Highway 610 about to cause an accident , we took it back and after another 2 plus weeks same thing they told us it was ready and again left us stranded not even a mile from the shop and having to pay towing for the 3rd time to take it back at this point Daniel had spoken to the owner and agreed to fix it or reimburse us some of the money we paid, yesterday I called and the car is still not working I asked about the refund for at least half of what we spent and the answer was no that they will have to take away the parts that supposedly were installed leaving us with the same problem of a non working vehicle and no refund. Today is 03/23/2023 , almost 2 moths later and still no car , repair or refund so I am now having to file a consumer complaint with the attorney general for this matter. TERRIBLE SERVICE AND MANAGEMENT! To the owner : im not sure what is worst your service or denying this issue like is not your shop smh , unbelievable 👎🏽

Feb 07, 2024

Took my car in to Kindall for the first time and the whole experience was great. They found time for me the same day and worked quickly to diagnose my check engine light. When the issue was a simple gas cap replacement they let me know to go grab one at AutoZone as the easiest route. Didn’t even charge me for the diagnostic. Really appreciated the honesty and transparency. Will be back…Kindall is the place to go.

Feb 07, 2024

Went in to have a brake service and oil change. Techs mentioned that brakes and rotors were in fine condition. I appreciate their honesty. Four stars only because I was not called when the car was ready for pickup.