Kia Service Center
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Review highlights
"I had a great buying experiance. Gaige had all my paperwork done in advance. I walked In signed my papers walked oit on less than 30 min. Great service. Great car."
"I enjoyed the staff and the service that I received from Rusty Wallace KIA."
"The owners can't give a single crap about your issues with this place."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
701 Callahan Dr
Knoxville, TN, 37912
Phone number
Call: (865) 688-8886Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Rusty Wallace Kia of Knoxville is the premier Kia dealer of East TN. We are located just 1/4 mile off Interstate 75 North at Exit 110 in Knoxville, TN. Our goal is to make your car shopping experience enjoyable, informative, and gratifying. We're here to help you find the right vehicle at the right price. We keep hundreds of cars, SUVs, and trucks in stock. Stop by and check out our current inventory!
Reviews (26)
Jan 07, 2025
Can never get ahold of anyone.
Oct 07, 2024
Waiting for dashboard speaker part to replace for almost a year, every time i drive to this center they say me its not here but we are gonna order it and it goes like that for a year. To make an appointment is another pain, you call their number and getting transfered to service center but they never answer you. This guys makes me wonder if i really wanna buy kia next time again
Jul 07, 2024
Great, as usual. Had a minor issue, but was informed of it and rectified almost immediately.
Feb 07, 2024
After Kia Callahan had my son's car for a week tomorrow, for a mechanical repair, they tell me it's going to be another week before THEY CAN EVEN LOOK AT IT! are you kidding me? It's getting towed to somewhere that will actually help us.
Feb 07, 2024
Can’t never get into the service department. Gives a perk with buying a car but can’t fulfill the perk. Always seem to be two month out and never can get a phone call back. Seems like service department can’t keep up very sad.
Feb 07, 2024
Chris is the best !!he always take care of me and my wife,and his service and communication is perfect ,love this guy ,I don't wanna deal with anybody else at kia but him ,again thank you chris!
Feb 07, 2024
EVERYONE THERE, AT RUSTY WALLACE KIA IS ALWAYS OVER AND ABOVE THE TOP BEING KIND, & EXTREMELY PROFESSIONAL AND AMAZINGLY HELPFUL‼️‼️
Feb 07, 2024
Good service
Feb 07, 2024
Good turnaround times. Even as a walk in for oil changes it's not crazy.
Feb 07, 2024
Got my ac fixed before we left for vacation! Amazing customer service!
Feb 07, 2024
Great customer service both times I have gone here.
Feb 07, 2024
I called needed a spare tire and it's going to be almost$400.00 so I know I can't do that. I drive a fabulous Forta and and it's a 17 so junk yard I will be going. Looking on Facebook The person I spoke with was a very kind man.
Feb 07, 2024
Jennifer at Parkside Kia Knoxville is the real deal and she give all credit to her team members way to go a true professional
Feb 07, 2024
They always do a good job and they work pretty quick. They have a nice waiting room with free drinks also. I must also add that their bathroom is always clean and I appreciate that.
Feb 07, 2023
Always great!
Feb 07, 2023
Everyone did a great job
Feb 07, 2023
Excellent 👍 Finally got my new windshield put in... Thanks
Feb 07, 2023
Friendly staff and very fast. They could vac and wash my car if they would.
Feb 07, 2023
Great and fast service.
Feb 07, 2023
Great experience the whole team is great definitely will be going back to them when I buy another car
Feb 07, 2023
Great service department. Outstanding customer service.
Feb 07, 2023
My daughter had to have her car fixed they were very nice done exactly what it needed in no time way to go Kia
Feb 07, 2023
Oil changed . Tire rotation. Filters changed. Washed... And we're out ......😁
Feb 07, 2023
They were so helpful and Great.
Feb 07, 2022
Rusty Wallace KIA... Bought 7 KIA's from them through the years
Feb 07, 2022
They are very good people.