Key Collision Center
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Review highlights
"… in keeping me updated on progress. Delivered earlier than completion due date. Car looks good as new. Prompt, professional courteous service. 5 stars all around!"
"Communication was excellent and the work was finished to an excellent standard."
"The prompt , professional service or the Technicians was worth the wait."
Overview
Hours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
Reviews (33)
Feb 01, 2025
Professional from start to finish! Jennifer was amazing, and was helpful above and beyond! Kenny did a great job of communicating through the entire process. ABSOLUTELY RECOMMEND!
Jan 31, 2025
Excellent Customer Service; kept me in touch with what was going on with the repairs.
Jan 07, 2025
A little hard to find because it's behind a parking lot but the faculty is awesome. I wish I knew the woman's name that helped me but she walked me through so many things that I knew nothing about. She told me the best way to get it all done which is a huge pain when you've been in a wreck not your fault. I will update when I find her name to give credit where it is due. I see why they have such a good rating.
Jan 07, 2025
I was constantly updated when repairs or problems were noted. I like being kept in the loop from start to finish. Thank you Mr. Kenny you are truly amazing. Employees like you are the best part of Key Automotive Collision Center. Thank you
Jan 07, 2025
Nobody plans to be in an accident! After I saw that everyone was okay. I looked at my vehicle and cried. Key Buick did a fabulous job! She looks brand new!
Dec 07, 2024
Great staff and great work!
Dec 07, 2024
Had my 2019 VW Arteon repaired at Key Collision as they were referred by my AAA insurance. The team at Key worked directly with my insurance company which made the entire process easy. The work did require some extended time to complete, however the end product was superb. Excellent quality and attention to detail. The repairs look as if nothing happened. The personnel of Jen, Kenny, and Bill were great to work with and easy to communicate on the status during the repair. Highly recommend this group for any collision repairs you may require.
Dec 07, 2024
Mala calidad de trabajo tratan de ayudar a los seguros de auto para gue no cubran otros daños no lo recomiendo con los llamados inspectores de accidentes tratan de ayudar a las aseguradoras de auto para no cubrir otros daños ojo mi gente esto es una mierda le recomiendo gue tomen fotos de todo antes y después del accidente de todo daño y rayones. Y guárdenla . Se lo digo en serio ojo con estos talleres de reparación
Dec 07, 2024
My 2019 Toyota Yaris was repaired by Key Automotive Collision Center. Though it was only a fender bender, they were very professional and great to work with! AAA referred me to them, and I would recommend them as well!
Dec 07, 2024
Outside air noise from left side door panels replaces. Door does not seem to seal outside noise as before and as on right side.
Dec 07, 2024
The Key Collison shop was awesome, great workmanship, prompt service and extremely professional staff. Thanks so much for the great job...
Dec 07, 2024
Was never updated as to the status of my car. Had to follow up myself to get any sort of updates whatsoever. When the car was complete you’d think they clean it up/etc after $15k worth of work.
Dec 07, 2024
amazing communication throughout the process. repair was nearly indistinguishable from OEM
Oct 07, 2024
Don’t ever take your vehicle here. The workmanship and customer service is terrible. They don’t stand behind the work they perform. They put the wrong fluid in my transmission and accept no responsibility. 8k spent for nothing but problems.
Oct 07, 2024
Service from start to finish was excellent. Great communication. Work was done on time and was very good.
Sep 07, 2024
Got rear ended and took our Palisade to Key Collision for repair. Just wanted to let you know how helpful Jen was throughout the repair process. She answered all our questions and responded to all our phone calls when we needed updates. As the person on the front line of customer service, she definitely provides the positive image you want representing your business. Please pass on our thanks to Jen for her assistance.
Sep 07, 2024
I had a great experience. Kenny was very helpful and my car looks great!
Aug 07, 2024
Key Buick is always very prompt with their service and did a great job repairing our Denali.
Aug 07, 2024
Mr. Kenny was super helpful!
Jul 07, 2024
After being rear ended, I was so grateful for the easy process of getting my car repaired. Kenny was so helpful with keeping me up to date with the progress along the way.
Jul 07, 2024
Glenda with Key Collision Center provided an exceptional service experience from start to finish. Her attention to detail and commitment to customer satisfaction were evident in every interaction. The repair work was completed flawlessly, showcasing her professionalism and expertise. I highly recommend Key Services to anyone in need of reliable and high-quality auto body work. Truly a five-star experience!
Jul 07, 2024
Kenny went above and beyond to get my Sane Fe back to me and kept me posted weekly
Jul 07, 2024
Worst company ever do not take vehicle there.
Jun 07, 2024
I'm giving a shout-out to the amazing ladies, Jen and Glenda, there! They gave me a clear direction of what to expect and followed up with the other party's insurance company to make sure I get taken care of. I could not have asked for a better service. Thank you!!!
Jun 07, 2024
Staff here is incredibly friendly, and helpful. They are thorough, professional and patiently answer any questions you have. Car accidents are never anything you want to deal with, but if you have to & you need a body shop, I highly recommend Key.
May 07, 2024
Glenda and John are the real MVP here! I had a huge delay not only waiting on parts to come in and the paint-less 3rd party repair company was booked out. This made me run over my 30 day rental coverage with my insurance company and didn’t extend my coverage but Glenda and John worked with me to make sure I still had transportation to work while repairs were being complete. They worked with through the delays and got things done the right way despite the adversity we all had to overcome.
May 07, 2024
I was very satisfied with the car repair and all procedures were carried out quickly. The person in charge of me was very kind.
Apr 07, 2024
Key Automotive Collision Center did a great job repairing our 2023 Genesis GV80. They kept us informed throughout the body repair process. I would highly recommend them for any automobile body work.
Apr 07, 2024
Key is so big, that it should have its own zip-code! Seriously, it is huge! But the service I received was exceptional. My car looks great! Plus being able to use Hertz — right across the street — made it easy to get a rental card while my car was being repaired!
Apr 07, 2024
Más q complacido gran trabajo
Apr 07, 2024
We believe Key Collision Center did the best job possible even though the staff kept getting changes from Allstate. First Key Collision thought the adjuster told them the car was totaled. Then that changed, Key did a great job once they finally got the "go-ahead to fix it!"
Mar 07, 2024
I feel like they over charged for this little damage $2,607 I read a review where someone said they price gouging and they definitely are kept my car for 3 weeks costing me $975 in rental car fees I will never ever take my car to them again
Mar 07, 2024
The staff are fantastic here and helped make a difficult time very positive. Communication was excellent and the work was finished to an excellent standard. Would absolutely recommend all of them anytime. Kenny was instrumental in making this process great with constant feedback and great commitment to the details. 5 out of 5 stars.