Key Auto Center

Feb 01, 2025

The only place I’ve been to, and the only one I plan on going to. I was a Zipcar member from way back, but we finally decided to get a used car when we had our kid. This is the only place I’ve taken it to, and they always do great work, at a fair and honest price. When you find a shop you trust, stick with them. I’m glad to have found this gem!

Dec 07, 2024

Honest guys

Nov 07, 2024

Great guys

Jul 07, 2024

Always transparent, quick and courteous.

Jun 07, 2024

Fabulous, Honest, Skilled Auto Mechanic I needed a NYS inspection and called Key Auto yesterday based on the reviews. The owner said if I came between 8-9 am the next day, he could do it. When I arrived, the inspection was done. He saw that I hadn't had an oil change so he asked if I wanted it done. Since my car hadn't been serviced (used to go to the Genesis dealer) in over a year, I said OK. The price was very reasonable. He also checked the tires and some screens. He recommended that I have a tune-up in the Fall. He didn't push anything. It's so nice to find a responsive, honest, auto-mechanic. I highly recommend Key Auto. I feel lucky that the previous reviews accurately reflected my experience..

Apr 07, 2024

10/10 had a fantastic experience. My Subaru Forester was having some troubles so I took it in because Key Auto is close to my work. Bruce give me a quick diagnosis, a fair and detailed quote, and the turnaround on my repairs was unbelievable. The quality is top notch too, my Forester rides like a dream now. Key Auto is the best kind of mechanic, straightforward, honest, and fairly priced. Will definitely be returning should the need arise.

Apr 07, 2024

I had an issue with my ignition coil as my car this morning check engine light was flashing as I was searching for a mechanic as I am new to this neighborhood who was honest and knowledgeable and to my satisfaction that’s what Bruce at keystone provided. I dropped my car off no appt. And waited for the diagnostic…1 hour later Bruce calls me and confirmed with me that it was a failed coil and plug … no gimmicks no lies no sleezy convo and that’s what I loved he also gave me a fair and truly affordable price… and the work was good my car drives great and feels better than when I dropped it off and to my amazement his shop was huge and clean… I would recommend all drivers who loves there cars. Thank you again Bruce.

Mar 07, 2024

Great service at an affordable price!

Feb 07, 2024

Excellent work! Fair and transparent pricing. Nice people. Highly recommend!

Feb 07, 2024

Great service, great communication, quality work, with clear pricing estimates and no surprises.

Feb 07, 2024

Honest. Literally the only auto center in my life that I have worked with that is honest. The Lexus dealer tries to rip me off every time. So I go here and I get the honest assessment and my car runs and works perfectly after them every time! Can't thank them enough. They are the best in the area.

Feb 07, 2024

Incredibly friendly, fast, and fair local auto shop. I always come here for my oil change and inspection and I know my car is in good hands. Highly recommended!

Feb 07, 2024

I’d recommend this auto shop to anyone. Honest and good guys.

Feb 07, 2024

My go-to auto repair

Feb 07, 2024

Really nice guys here. Best place for easy service or inspection in Greenpoint.

Feb 07, 2024

Stopped in for my NY state inspection, was in and out in 45 minutes. Very friendly and comfortable space.

Feb 07, 2024

Thorough, reliable, helpful. What else does one want?

Feb 07, 2024

Very abrupt and curt response on the phone. Told me I should go back to the mechanic that did the original work, even though I told him the work had been done in Illinois. I started the conversation by saying that my vehicle is a 1990 Ford F-150, yet he asked if it was a '94. When I clarified that it was a 1990 he said, "I can't get involved with that one." All in all just sounded like a cranky New York with zero customer service skills. Can't speak to their ability as mechanics.

Feb 07, 2023

Every single employee is friendly, polite, and prepared to be honest about the services they can provide. They will never take money for a task they can’t perform. As a woman I’ve never felt taken advantage of. They are fast and willing to squeeze in customers. My husband and I each have a car and will never use any other mechanic.

Feb 07, 2023

I am very pleased with the transparency and trustworthiness Bruce & his team have given me. I am very weary about any mechanic other than my family’s friend of over 20 years working on or touching my old Corolla and I am so pleased I came here. Not much had to be done on my car and THATS what really proved the trustworthiness! Just an inspection and a faulty sensor, Bruce didn’t try to rip me off for unnecessary repairs and listened to what I wanted done/not done. So grateful to have them nearby!

Feb 07, 2023

Not happy

Feb 07, 2023

Straight forward and honest. solid work.

Feb 07, 2023

They are very honest, I know them for about 5 years. Recently before a trip to upstate I took my 2005 Sienna to Key Auto Center to check for any brake problems, expecting expensive repairs. At the end of the day they called me to say everything was fine with the brakes and I could drive it safely.

Feb 07, 2023

Took my 2011 Audi to Key Auto to troubleshoot the AC system after another local shop told me nothing was wrong with it, even though the system was blowing warm air and tripping out. Bruce was able to take fit me in a day after calling and kept me updated on the diagnosis before completing any work. The shop is super clean and it’s clear they care about what they’re doing. Highly recommend