Ken's Auto Center

Feb 07, 2025

My father has his own car repair shop back east. From the moment I met Todd and explained my situation to him about my car he took care of me and my car. This is very trustworthy repair shop and I will be bringing my car back for any future repairs. The experience I had there was the best. Very friendly and honest service. Something that is very rare these days.

Jan 31, 2025

The customer service was OUTSTANDING! They listened, and stood behind the service provided. Although, unable to accomplish the repairs needed due to proprietary access. They had the integrity and courtesy not to charge for the diagnostic. Instead they recommended a course of action to follow-up with a dealership to access the computer program. I highly recommend there business and you have earned my loyalty and return service for any future repair and maintenance needs! Thank you Todd and Cindy! Thank you helping my family. R, Joe

Jan 24, 2025

I had the best experience here! They took my car in at 8 AM and I had the diagnostic done by 10 and my car fixed by 2 PM. The work was fast and the customer service was friendly. Not to mention the price was extremely fair. I would definitely recommend Ken’s

Jan 17, 2025

Great place run by good, honest, hardworking people. Take my cars there all the time.

Jan 07, 2025

Great people, saved me a bunch of money on a job that the dealership was charging an insane amount for. Kens auto center even helped me get on the road as quick as possible . If you need a good job done for a reasonable price bring it here !

Jan 07, 2025

My go to shop. Todd knows what seems to be everything about cars. Especially classics. He helped me restore a 1982 K5 blazer, a 1984 BMW, and a 1970 Ford F250. They even offered me a pre purchase inspection. All the guys at the shop go above and beyond to provide excellent service and work. They are very knowledgeable and are willing to take the extra time for things to make sense. Prices are very reasonable and the quality of work is outstanding. You definitely get more than what you pay for here.

Jan 07, 2025

Staff are always super helpful and dont force repairs that arent needed

Jan 07, 2025

Warning lights not corrected after Oli change and tire pressure service. I finally figured out how to reset. Report says brake and steering Fluids 'contaminated'... need Clear Recomendation as to when service Has to be done. Can these items Wait until 60k mile service?

Dec 07, 2024

Todd and Cindi took great care of my wife's car and mine. Previous shop was not thorough with inspection and Todd was very clear and transparent with the work I needed and didn't need. Came up with a deal to take care of everything at once and they even offered financing. Great work you guys. I feel confident my family is safe in your hands. Happy Thanksgiving and God bless you and the team.

Sep 07, 2024

Been going to Ken's off and on now for 15yrs. The new manager, Todd Santos, is the REAL DEAL. Super helpful, friendly, and smart. Todd recommended a BG hot oil flush & fuel/air induction service on my 2014 Mazda CX-5. WOW what a difference this service made! I honestly thought that the BG service could just be 'snake oil' and an upselling type service. Nope. Quite frankly, this car's acceleration and response now is night and day. I bought it used 3 years ago and it runs waaaaaay better than when I bought it. No joke. Worth every penny for this service. Thank you Todd for the recommendation and service. You nailed it.

Sep 07, 2024

Denied me service when I had a flat because they just didn't want to do it . In their own words

Sep 07, 2024

Todd and Cindy bend over backwards to make sure I was taken care of. Came in late for a tire repair and they took me on even though it was late and they didn't charge me and just hoped I could get home safely. I will be bringing in all my future repair needs to Todd & Cindy here at Ken's Auto Center for life. God bless you guys 😇.

Aug 07, 2024

Todd and Cindi were awesome. Cindi was so welcoming and Todd worked his magic to get my car in and out. Awesome service! I would come back here again for my brakes and other services.

Jul 07, 2024

Ken's Auto Center provided quality and efficient care when I scheduled my service appointment for my vehicle. It was running a little rough and they took complete care of my car.

May 07, 2024

Great customer service! Reliable and transparent. Never had any issues. Very nice personal

May 07, 2024

I wanted a “car with character” so I bought a ‘93 wrangler and as you can imagine she has been a little high maintenance. After a terrible experience with a shop by my place in Ocean Beach, I brought her into Ken’s as an absolute Hail Mary. To say they are good at what they do is an understatement, to say they are fairly priced is selling them short, to say they are genuinely the kindest mechanics I have ever met is simply not enough. If you’re considering going anywhere else just trust me on this; no one comes close to Ken’s.

May 07, 2024

One of the worst experiences I've ever had extremely overpriced but the employees not the owners are what used to make the shop worthwhile since Mario left I will no longer be going there

May 07, 2024

This place is super fast and efficient!!! This is my new go to shop!

Mar 07, 2024

Courteous staff, they explained everything clearly and were very helpful! Mario at the front desk was awesome.

Feb 07, 2024

Good work in and out no problems

Feb 07, 2024

Great place nice management and always do a good job.

Feb 07, 2024

Great place! Was being charged so much other places, walked in and gentlemen helped me out and gave me a fair price! This place is great!

Feb 07, 2024

I called to ask if they could help with a warning light that came on in my 2012 Toyota Sienna. So frankly, I was told what I could do without cost to me, and that didn't earn them any business. I'm definitely coming in with any issues that do need more attention. I run a business too and would definitely interact with all in this way. Love their philosophy!

Feb 07, 2024

I've been taking my vehicles to Ken's for many years and had nothing but positive experiences. The work is completed professionally and if there is an issue, they make it right. I just met the new Service Manager Mario, he is doing a great job! I recommend this shop to all my friends!!!

Feb 07, 2024

Mario was very helpful and even called me after I got my car back to ensure that everything was good with my car. I will say, though, that under previous management I had to go back several times to fix a problem that the mechanic caused in the first place. I initially brought my car in for preventative maintenance - for a valve adjustment. Everything was working just fine but the manager told me that my particular make/model needs a valve adjustment around 75K miles. My car had 80K miles at the time, so I decided to go ahead any pay for the valve adjustment, about $1000. But when I brought it home it developed an oil leak. I brought it back multiple times and still they did not fix it. Then I had surgery and was out for a few months. When I called back I spoke with the new manager, Mario, who assured me that if I brought it back again he would make sure it was taken care of properly. And he did! He let it sit for a few days with cardboard underneath and found no oil leak. I brought it home and let it sit for a week, running it almost every day, and sure enough there is no oil leak anymore. I really appreciate that they were finally able to make my car right and really, really appreciate that Mario called me to see if I had any issues. I hope that Ken and leadership can maintain quality mechanics and make sure that Mario is compensated for his very professional workmanship. Thank you Mario!!! Note: This would have been a 5-star review if my car was completed properly the first time. Unfortunately, Ken did not ensure my car was right initially, or even several times after, and Ken, the owner, assured me that it would be right.

Feb 07, 2024

My jeep broke down in the spring over heated. The mechanic at the place broke my thermostat housing and much more. I drove the jeep home. It was running super cold so i swapped the 160° thermostat for the oem 195°. Maybe they'll apologize or say it wasmt them.

Feb 07, 2024

Never ever goto this Shop for your Car repair, if you've no knowledge about Cars.

Feb 07, 2024

One of the best shops I’ve brought my car to. Love these guys! The owner ken is incredibly friendly and the service manager there really looks out for your well being. Couldn’t speak better about these guys! Only thing is I wish there was more room to park. I tried to show up on a weekend to drop my car off for the following Monday but it was completely filled with cars being worked on in the lot which I thought was odd since they’re not open on the weekends. None the less this shop is great!

Feb 07, 2024

The best auto repair shop in San Diego county work on a variety of cars. The staff are friendly and super knowledgeable about every vehicle I can’t emphasize enough how the importance of having a shop the community and I can trust

Feb 07, 2024

The guy that works there, sure knows what he is doing!!

Feb 07, 2024

They were able to properly diagnose and fix an engine issue that no other shop could, which ended up saving me thousands of dollars for unnecessary engine work. Did it quickly as well! Highly recommend this shop.

Feb 07, 2024

Waited for them to open at 7am like advertised, 0720 and still not open. Going to another auto shop that is true to their hours of operation.

Feb 07, 2024

Where do I start! First off expectations of a auto shop was definitely exceeded, Mario the service tech took me in an hour early before they even opened up so I didn't have to wait, took me information down and schedule me in first thing, upon dropping off the vehicle the tech got a detailed description of the discrepancy I was having and even took in what I have already did troubleshooting wise, great work, only charged me for the labor from a chewed wire from a rodent, also applied a military discount! Go to Mario, he will take care of you!