Katy Auto Repair
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Review highlights
"Professional, Fast and Dependable Service."
"They provided professional work and service!"
"Thanks again for the service Edit: Would not recommend this place."
Overview
Categories
Auto repair shop
Directions
5333 E 5th St
Katy, TX, 77493
Phone number
Call: (281) 391-6704Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (35)
Nov 06, 2024
Best auto shop in town 😄
May 06, 2024
They have always done great work with me and whoever I send there way.
Feb 06, 2024
Excellent Customer Service and Car Repair!!!!
Feb 06, 2024
Fast to respond. Fair prices. I recommend this shop you will get the best service with affordable prices. The owner Shawn is honest and gets the job done.
Feb 06, 2024
I highly recommend you go and see Shawn. He is very trustworthy mechanic. I have been seeing him since I was in high school. I will always go back to Shawn. He changed out my rear yolk and driveshaft, also changed out my ac condenser and recharged it and it has been working perfect. About to have my brakes and alternator changed by Shawn. Take anything you need done to him and he will treat you like family.
Feb 06, 2024
I just called today 1/5 at 9:14am they have a very rude older lady that answers the phone I mean she’s not pleasant or anything by her nasty attitude she must be the wife of someone that owns or works at this shop they will never gain my business
Feb 06, 2024
Shawn gets things done quickly and doesn't nickel and dime you like other repair shops. He communicates well and is saving me money on both of our vehicles...thanks Shawn!
Feb 06, 2024
Shawn is very understanding and great at his work !!
Feb 06, 2024
They provided professional work and service! Very honest and on time service. Best place to bring your car in Katy!! I recommend this place.
Feb 06, 2024
This man truly is honest and trustworthy! I came to him concerning my brake lights going out. He advised me on buying the replacement assembly on Amazon and how to properly install them. His detailed instructions saved $800+ from having the dealership do it for me, and it seriously only took 20 minutes. If you ever read this sir, thank you, truly from the bottom of my heart. You are kind and decent person. The world is a better place with people like you in it.
Feb 06, 2024
Very nice people. they did the job even quicker than I had expected and cheaper hopefully I won't need a mechanic anytime soon but I do ill be going back to katy auto repair.
Feb 06, 2023
Aabsolute quality work at a great price. Knowledgeable and great craftsman. No need to buy a over priced cat back, they can build you your own custom set up for less.
Feb 06, 2023
Fast, good work. Good pricing.
Feb 06, 2023
Hands down best service and great prices & fast and easy in and out .. love tthese family own mechanic shops
Feb 06, 2023
Terrible customer service. Whoever is the woman who answers the phone is the worst. She hung up on me the first time I called and asked for a quote. When I called back she told me she can’t give me a quote right now, with no explanation. Did not proceed to take my number to call me back later but accused me of being rude for simply asking why I could not receive a quote. Then proceeded to yell over the phone, I would definitely try somewhere else to get a repair. You will more then likely get a headache if your car repair requires you address and issue with them.
Feb 06, 2022
Best affordable place to get your car fixed ✅ RIGHT the First Time
Feb 06, 2022
I really like going to this place Matt is super nice and he doesn't treat you like an idiot
Feb 06, 2022
Shawn is great good prices.
Feb 06, 2022
Great, honest, and professionally ran business. Had some work done on my ram 2500 and the price was fair and the work was done right. Highly recommend to anyone.
Feb 06, 2022
Professional, Fast and Dependable Service.
Feb 06, 2022
So I called and “some rude” Receptionist answered the phone. I asked to speak with Shawn and he was “busy” so I asked her some general question about their work and she was Ruley unprofessional all I wanted was to make sure I’m going to the right spot to have some work done on my vehicle. She told me I have to bring it in because I was asking to much questions. “In a rudely manner” so I’ll take my business elsewhere! Thanks!
Feb 06, 2022
Very very nice will be back get the job done!!!!!
Feb 06, 2021
Amazing best work
Feb 06, 2021
Honest mechanic. You can trust their diagnosis and be sure that they'll do the right thing
Feb 06, 2021
Sean does a great job with installing catalytic converters and has reasonable rates. He is fast and does it right the first time.
Feb 06, 2020
Dependable repair from knowledgeable mechanics!
Feb 06, 2020
Great service!
Feb 06, 2020
I went in to have brake pads put on my car and when I left my car was pulling to the right as I applied my brakes. I called Shawn (I think he's the owner) and asked him if I could bring it back to have it adjusted because it wasn't pulling with my old pads. He told me that I probably have a busted brake hose (whatever that means). He said that I would be charged for them to adjust the job that they did poorly to begin with. I'm very disappointed with the quality of service and customer service. I don't recommend this place to anyone. It's worth paying a little more for quality service so go somewhere else. I suggest Firestone at Katy Mills and their prices aren't too high plus you get a great warranty.
Feb 06, 2020
This is Jonathan Welch. For some reason the displayed name was my mom's. Anyways, the staff here were very friendly, had quality work, and have very reasonable prices. I would highly recommend them to anyone and will be taking my vehicle back here if it needs any future service. They replaced a heater core on my 98 ford expedition, and completed it fast and efficiently. Thanks again for the service Edit: Would not recommend this place. Sure the prices are really good, but ita a you get what you pay for kind of thing. 4x4 wasn't working and airbag light was on after they worked on my heater core. Had to take it to another shop to find out they didn't reset the module. Also had many parts put back in a hastily fashion and stick out like the hood lever and a wire underneath the glove box. Still giving them 3 stars because they did at least fix the heater core.
Feb 06, 2020
Very honest mechanics. Great prices too.
Feb 06, 2019
Excellent service, quality work, all around great business & service.
Feb 06, 2019
I consider myself very lucky to have found this place. Great work with a great attitude. I take all my vehicles there.
Feb 06, 2019
The best shop ever!
Feb 06, 2018
This shop does excellent work in a timely manner and at reasonable cost. Gives you a straight answer, cuts no corners. I'd refer anyone to them.
Feb 06, 2016
Honest and fast! They have worked on a Ford, Chevy, and a Cadillac for me and have done exactly what they said they would do everytime with no surprises.