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Kacal's Auto and Truck Service

5

4

3

2

1

4.4
(507 reviews)
Review highlights

"… The truck was brought in that morning and the inspection was completed by that afternoon. His staff did an excellent and thorough job in diagnosing some issues. Because …"

"Quickly diagnosed my problem, took care of it on a timely manner at a good price"

"Great staff and Awsome owner!!!!!!!"


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed


Description

Kacal's Auto & Truck Service is a family-owned and operated auto repair shop that is committed to providing our customers with the best possible service. Our team of experienced mechanics is dedicated to providing you with honest and accurate estimates. We will never recommend unnecessary repairs, and we always work with our customers to find the best possible solution for their needs. If you are looking for a reliable and trustworthy auto repair shop, Kacal's Auto & Truck Service is the perfect choice for you. We invite you to visit our shop or call us today to schedule an appointment.


Reviews (35)

Jan 31, 2025

Excellent mechanics


Jan 23, 2025

I love this place !! Thank you,


Jan 23, 2025

Very thorough job. I'm very satisfied with the visit.


Jan 06, 2025

I will always bring my work truck here they make sure the job is done right


Jan 06, 2025

worst care are in the world have destroyed my truck and have the nerve to say it's older yes the key was for you to fix it not tear it up like pic your parts and say it's old you guys are a shop full of low down people you will never touch my car ever again and charge me over 3,000.00 to fix when my truck wasn't like that when you to iuched it and have the nerve to want to charge me for pa windshield wiper in the back that cost me $30.00 no wirost shop in Houston.


Dec 06, 2024

Excellent service & care


Dec 06, 2024

Fast good service ,Besides that they gave me a ride home


Dec 06, 2024

Great service and they are good at explaining things in as much detail as you need.


Dec 06, 2024

The experience was very personable and professional. I'm very happy with the exceptional service.


Dec 06, 2024

They recalibrated my tps sensor for the throttle body on my silverado, while other shops couldn't, they're nice good people.


Dec 06, 2024

poor service by all means, not enough knowledge about freightliner trucks


Nov 06, 2024

Amazing job, easy to communicate with them. Very professional and gives student discount too Must try💯


Nov 06, 2024

From the moment I took a step into the office, I was greeted with friendly, knowledgeable, and quick service. I came in for a State Inspection right when they opened and was out in less than 25 minutes! Miguel took his time listening to my request and ensured everything was taken care of in a very professional and reassuring manner. I would definitely recommend this fine establishment to any friend and family! 10/10


Nov 06, 2024

Great service and best technicians in Houston!


Nov 06, 2024

Ross did a good job replacing wipers.


Nov 06, 2024

Their work and ethics are excellent. Repair time was good work in a short period of time (Perfect). I say Thanks For Being A Service I CAN Count On and Trust. Mr.Rickey


Oct 06, 2024

Another GREAT experience when going to Kacal's, speedy service with a smile.


Oct 06, 2024

Got us in and repaired very fast and much appreciated.


Oct 06, 2024

I took my our bus 2 times for a check trans ligth. 1st time they charged about $360 and said it was a "wiring issue & got fixed" Drove it to our lot and check trans ligth came back. Icalled them they said to take it back in. That second visit they kept our bus over a month. & charged over $2,000 & still came back with the same issue & even worae check trans ligth with a slip on 1st gear. I was Left stranded on the westhimer rd with the same issue i initially took it in for the check trans ligth.. Icalled them and said to take it back again! Update: Turns out we need a new transmission. The mechanic gave us a bad diognosis or the transmission got worst when they opened it to change harness. We are trying to come to a solution to this with the shop. We will be making claim in the BBB &Txag


Oct 06, 2024

The YWCA Houston was pleased with the service provided.


Oct 06, 2024

These folks aim to please and it shows.


Oct 06, 2024

Took a bus due to a transmission ligth. The 1st time they charged me around $400 said it was a harness wiring issue that got "fixed" Check trans ligth came back on. & i took the bus back. It took more then a month for them to figure out the issue. The internal transmission harness. I recived quote and expected date for it to be ready. It was not ready by the day they said. Then they sent me a new quote on new battery around $700 more on the bill. because the bus was not not turning on due to the batterys. Batterys were new. But they needed "new ones" took them in. Ended up getting charged $355 to change batterys. Because it took "two hours of labor" it does not take two hours. Total rip off. Getting billed surprised charges .. after more than a whole month being there. They didnt even return back my original betterys. They did not fix the bus. Check trans ligtb came back on!


Oct 06, 2024

Went above and beyond


Sep 06, 2024

Always great service and nice people and fair prices


Sep 06, 2024

As always great professional & friendly 10++ service!


Sep 06, 2024

Great service and always precise with when car is ready from repairs.


Sep 06, 2024

No pressure at all, they were knowledgeable, checked what needed to be checked and provided good customer service. Will definitely be using this repair shop again. Update: Returned to have state inspection done. This visit was last minute and unplanned. Showed up atound 4pm on a Friday, after calling to confirm it was okay to get inspection done. Left less than 15 minutes later, inspection completed. Very friendly and down to earth crew. Pleasant experience.


Sep 06, 2024

They’re our go-to auto mechanic for all of our auto needs. We trust them.


Sep 06, 2024

Wonderful, great service, friendly staff.


Aug 06, 2024

Great svc


Aug 06, 2024

One of the coolest shops I know honest people and good work


Aug 06, 2024

Prompt, efficient and expert service in dealing with a myriad of repair issues on my vehicle. I am grateful that AAA led me to them!


Jul 06, 2024

Excellent service!!


Jul 06, 2024

First time going very welcoming and professional. Serviced my car in a timely fashion. Defiantly gained a new customer !!


Jul 06, 2024

Good work very nice team of people and they make you feel comfortable and give you updates on the work love it