John's Automotive Repair
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Review highlights
"Quick, professional, and responsive! They took care of everything that my car really needed without nickel and diming unnecessary items. Dropped the car off in the …"
"Great service in a timely manner with fair prices"
"The work was well done the customer service was unbelievably unprofessional."
Overview
Categories
Auto repair shop, Auto electrical service, Mechanic
Directions
611 SW 3rd St
Corvallis, OR, 97333
Phone number
Call: (541) 758-7363Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (30)
Jan 06, 2025
I was getting a used car assessed here prior to purchase. They did not even check the computer codes to see if it had been cleared.. I bought the car because they said it looked good. ALL THE DASHBOARD LIGHTS CAME ON RIGHT AFTER I BOUGHT IT! Thanks to this place, I had another $2700 repair bill for the car I just bought..
Dec 06, 2024
Wonderful place! They helped me get my car in the shop when it broke down across the street, and were able to have my car fixed in no time. They also worked with another place to use the warranty I had on a part.
Sep 06, 2024
John's has been so great to work with. They have been so helpful with getting our old truck running for my son and helping him figure out what he needs to do to keep it running. Great customer service and good mechanics. It's hard to find a trustworthy mechanic so we are very appreciative.
Feb 06, 2024
Quick, professional, and responsive! They took care of everything that my car really needed without nickel and diming unnecessary items. Dropped the car off in the evening and it was ready by the next afternoon! Highly recommend.
Feb 06, 2024
Thank you to John! Quick,no nonsense service and repairs by a seasoned professional! Silverjeep™ is back on the road!
Feb 06, 2024
Affordable, local repair shop with quick turnarounds. I've had several repairs done here on multiple vehicles and they were completed well and significantly cheaper than the dealer rate.
Feb 06, 2024
Always friendly staff, they (so far) have always been under the price they quoted me before the service was completed. They always communicate well and are very clear about what they can and can't do and what you can and should not put off until payday.
Feb 06, 2024
Customer service was a zero. When you schedule an appt for a simple oil change it can take all day. You must state you are going to be waiting so they schedule you under a "wait" terminology that wasn't explained over the call. The lady said are you waiting on someone to pick you up? "I said for an oil change? And tire rotation" I expressed the concern of the experience and miscommunication to John directly and he wouldn't take fault. And because his customer base is so high he expressed he couldn't care for one customer who is being difficult. I was shocked by his response and lack of respect or care for the customer experience. I will not be coming back.
Feb 06, 2024
Good Service and fast. Reasonable prices...very happy with their work. Thanks again...Idaho girl...L.Shields
Feb 06, 2024
Great communication and quick service.
Feb 06, 2024
Horrible communication AND customer service. Don’t come here if you want something simple done to your vehicle…
Feb 06, 2024
Horrible service, I took my car in awhile ago.. the secretary was rude, then I was taken advantage of for having my caseworker pay for my car to be fixed so my kids could get to school as well as me. He told me it was a bad thermostat and he replaced but when I got home the car died again: I called immediately after and he said my car died because I plugged my code reader into my car and that he would happily recharge my caseworker for a re diagnostic… how awful, worst experience ever
Feb 06, 2024
It's very rude to laugh when a potential customer asks a question. I could have phrased my question better I guess, I was asking for what the average price of something was, some of us live paycheck to paycheck yet depend on our vehicles. So I needed to know how much I needed to save before even bothering to try to get my car fixed. So I asked about the average price to fix my issue, and the person laughed, and the rest of the conversation I felt as though they thought I was stupid. I do not feel comfortable calling there again, let alone using this business. I get sometimes customers do laughable things, but you didn't have to laugh at me in front of me. I can handle rude, but this wasn't just rude, you made me uncomfortable. I called another auto place, and asked a similar question. They did not give me a ballpark estimate either, but at least they politely gave me more information about what the cost depends on. Most importantly, without laughing or making me feel stupid. I will be going there instead. They communicate clearly and professionally. I do not feel uncomfortable with them.
Feb 06, 2024
No hassle thay did the job super happy😊
Feb 06, 2024
We were heading out of town on a Friday afternoon for our anniversary when our battery light came on. We quickly google a mechanic and John’s Automotive Repair came up. (We are not from Corvallis). From the moment we arrived they were friendly, someone immediately checked out our car and diagnosed it. They were able to get the part and replace it and had us on our way in a couple of hours. Since we hadn’t eaten they gave us a couple of places to eat close by. Thank you for saving our anniversary weekend! Shannon & Bryan
Feb 06, 2023
Excellent customer service and highly qualified. I trust them with my college daughter to be fair and honest. Highly recommend
Feb 06, 2023
Good service, on the expensive side
Feb 06, 2023
Great experience! They got my Subaru fixed up and even fixed something that I didn't go there to get fixed. Great service and communication all around
Feb 06, 2023
Had them do a simple pulley, cars blown up, lack of updates, I just bought car 50k miles, brought it in multiple times each time I would bring it back the next day due to it sounding worse than when I was there, I’ve spent $1800, and now I’m looking at a complete engine rebuild, and I think this is due to not listening, I shouldn’t have to watch YouTube videos to see if the shop is doing this the right way
Feb 06, 2023
I am so grateful for this place! Found myself stressed out, and in a bind. I had never been to John's automotive, but I must say the friendly and respectful greeting I experienced was thoughtful and professional. It's got a down home relaxed atmosphere, and these people are just down rite Nice 😀. I was able to get the answers I needed, and my car fixed in a timely manner. I will definitely use John's in the future if I ever have any issues with my car. Anyone else's for that matter. Thanks John!!!
Feb 06, 2023
I've really enjoyed my experience with John's! They were able to schedule my car in pretty quickly, and had it fixed and ready to be picked up the same day at a super reasonable price. All of the staff I've interacted with have been very friendly and helpful. I really don't know much about cars, and I appreciate how they explain things without making me feel pressured. I'll definitely be recommending them!
Feb 06, 2023
Look elsewhere in town for a Better Business Bureau accredited auto shop in Corvallis for more honest auto work and more professional quality customer service interactions. Poor professionalism from the owner John, he has an anger problem that he is unable to keep under control and will gladly yell at you if you question his almighty word of "30 plus years in the auto business."
Feb 06, 2023
Not only best repair shop in town, best prices, best people, and most importantly best customer service.
Feb 06, 2023
These guys were great!! Did exactly what needed to be done and nothing more! Highly recommend
Feb 06, 2022
Great service in a timely manner with fair prices
Feb 06, 2022
Had both of my cars serviced there and so far so good.
Feb 06, 2022
Super helpful staff and got my car fixed right away! Everywhere else was booked out for weeks and John's was the only place with decent time management. Super job! 👍
Feb 06, 2022
They charged me $500 to put a sensor in that failed twice during a 1200 trip, and told me what I already knew about my car. Will not be returning here again
Feb 06, 2022
They serviced transmission, very friendly staff
Feb 06, 2022
Will continue to trust John with my vehicles! I was having electrical problems with my taillights and was needing my new headlights to be installed. John was very patient with the project and the front desk kept me informed through the entire process. We had multiple issues come up with the back tail lights where we thought it was fixed but when I would leave I would have to bring my truck back in. I do not blame anyone in this because it was just a big pain and we couldn't figure out exactly what was causing it. After 2 days of back and forth John finally found the solution and I couldn't be happier. The price was super budget friendly and my headlights look amazing!!! Thank you so much!