John Bascom's Automotive
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Review highlights
"Friendly, professional, and quick"
"I've known this place for 43 years and their service is great."
"He was timely with his response and I thought the prices were very fair."
Overview
Categories
Auto repair shop
Directions
1305 S Bascom Ave
San Jose, CA, 95128
Phone number
Call: (408) 292-1200Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Description
John's Bascom Automotive is fully family owned and operated, since 1972 These days John and Mike share responsibility in the day-to-day operations of the business. Both John and Mike currently hold Smog Licenses and multiple ASE certifications. They both split their time between running the business and working on vehicles. John started working in the oil industry after graduating high school and spending some time working in Yosemite. He was then drafted for the Vietnam War and spent two years overseas. Mike Rockafellow worked for his father in the service station during the 80s before enlisting in the Navy. Upon returning home from multiple Pacific tours, Mike returned to the service station to work full time.
Services
Reviews (25)
Mar 07, 2024
Mike and his crew are top notch! As everything in life has gotten more expensive over the last three years, it's nice to know I'll get great service and reasonable pricing from John's Automotive! I've lived in this neighborhood, Bascom and Whitethorne for almost 30 years and I've been taking cars there for 20 years! Thanks John and Mike! Rick Weingart
Feb 07, 2024
Best ever service
Feb 07, 2024
Customer service here is non existent The person on the phone is an absolute tool he makes fun of you for not knowing basic things about your car so if you don't know the engine size he's going to make fun of you for not knowing that if he's going to ask you things about your car what's going on with it and then when you try to explain it to him he's basic going to make fun of you for that too I mean there's a million other shops you can go to in the Bay Area You don't have to come over here and get belittled trying to get your car fixed and it's also a way to expensive so just go somewhere else. Also the owner is now trying to say I am writing about the wrong company instead of taking responsibility.
Feb 07, 2024
I have bee taking my 2 cars for over 4 years now. Mike is very prompt and gives an affordable work estimate. Recommended!
Feb 07, 2024
Knowledgeable and efficient
Feb 07, 2024
Having been taking all my vehicles to John's Bascom Automotive for many years and have received nothing but excellent service. I highly recommend this repair shop.
Feb 07, 2024
I worked with Mike to get my truck taken care of and he was very helpful and friendly. He was timely with his response and I thought the prices were very fair.
Feb 07, 2024
Just called and spoke to Mike (John's son) wanted to charge me $180 just to look at the car. Not an honest or nice guy in my opinion.
Feb 07, 2024
The best place to get your car serviced!! Mike was very nice and accommodating! The prices were also reasonable!
Feb 07, 2023
A little pricey, but they are honest and knowledgeable.
Feb 07, 2023
Expensive diagnostics and then estimate was expensive. Took the car to a different spot and it was half the price for the same exact work. Nice guys though!
Feb 07, 2023
Friendly, professional, and quick
Feb 07, 2023
Good honest independant garage
Feb 07, 2023
Great service, very professional. Highly recommend.
Feb 07, 2023
The best
Feb 07, 2022
Had multiple things services done. Great service.
Feb 07, 2022
I have known John for about 20 yrs.idrove atow truck an towed for him also. He is like a father to me. I want to tell every one that of all the repair shops rivately owned an operated. That he is a 10 star shop.open, honest an truthful to all. An he is very reasoning an in some cases I've seen him help out those that are in bad times. GO AN SEE HIM AN YOU BE THEJUDGE.Thats all for now
Feb 07, 2022
Loved this place. Such great customer service.
Feb 07, 2022
Quick service... truck runs great!
Feb 07, 2021
As someone named Michael I really enjoyed coming here for my smog. Everyone who works here appears to be named Michael.
Feb 07, 2021
Git the job done and gave suggestions
Feb 07, 2021
Good customer service. Had brakes repaired here. Service was quick and hassle free. Rightly priced. Trustworthy
Feb 07, 2021
Reliable
Feb 07, 2020
Been coming here for almost a decade. Reliable, reasonable costs, and good communications. Doesn't get much better than this for regular maintenance and light repairs.
Feb 07, 2020
Good place to get your vehicle worked on.