Jimmy's Nuts & Bolts Garage & Towing

Oct 06, 2024

Brought truck in to replace brake lines from front to back- changed pads also and rubber brake lines-done in a timely fashion and am very pleased would recommend them to anybody

Sep 06, 2024

Guy and Jenna came to my rescue again! They are absolutely AMAZING people and AWESOME customer service! They are the only company I trust! I’m telling ya they’re amazing!

Aug 06, 2024

Jenna and Guy came out to the RV Park very promptly and changed a bad tire on our 5th wheel. We called them after hours (7pm) and they still came quickly. They were both so courteous and professional. The price was quite reasonable for the excellent service. Blessings to Guy and Jenna!!

Jul 06, 2024

Family owned and operated, fast and reliable. Thank you guys for the extra consideration.

Jul 06, 2024

We where on a road trip to Michigan when our truck blew a transmission cooler line. We called Jimmy's and they had us picked up in no time. They took us to the motel after showing us where their shop was. The next day they had us up and running. They are good honest people I would definitely go back.

Jun 06, 2024

August 2023. I'm from Canada and was on a road trip to Minneapolis for a concert with a friend. We were driving in the August heat at 9pm and my transmission blew half way from Duluth to Minneapolis. We tried calling every Minni towing company and were told no or received no answer. We were desperate and then tried basically every Duluth towing company, with many failed attempts. We saw "Jimmy's Nuts and Bolts" and in the midst of trying not to have a crying meltdown thought "oh that's a fun name... maybe Jimmy can help." Guy answered the phone and we explained our situation. Guy and Jenna said "sure no problem" and they were going to come help us. They were at the car races enjoying their evening, but were kind enough to come to our aid. Once they arrived they loaded up my car and brought us back to Duluth. We had a nice conversation and sharing stories about life and other things for the hour ride back to town. They brought us straight to the hotel we last minute had to book while on the road. By the time we arrived back to Duluth and got settled into our hotel it was around 2am. They even let us settle payment the next day and said "you girls had a long night we'll settle tomorrow." And were very kind on the pricing I thought it'd be way more (and take into consideration the conversion rate. $1 usd is $1.40 cad. So I was expecting quite extensive damage to my bank account (but to be fair I also don't know much about towing prices in general.. but considering they had to come all that way to get us I thought it was gonna be more than that). They were unbelievably kind and let me keep my car at their lot for a few days as I tried to figure out next steps of how am I gonna get my broken car all the way back to Canada. If it wasn't for them I think I would've had a complete breakdown. Especially since we weren't in our own country and were limited to the typical assistance and help that we could've set up being at home. Both of their kindness and generosity made this entire overwhelming and stressful experience so much better. I am very grateful for everything they did to assist me through the entire process. I cannot recommend them enough. When I came back home and was telling coworkers, friends, and family about this nightmare road trip, I couldn't praise Jimmy's enough. One of my coworkers daughters was going on a road trip to Minneapolis a week later and she even told her daughter "if something happens to your car call Jimmy's." So in conclusion, thank you so much to the both of you for all your help through everything. I cannot thank you enough. And I apologize for the 9 month wait on the review. But here it finally is haha. And my Impreza is working good. Got a new transmission and it's driving just fine. Although I'm skeptical when it comes to highway driving now.. I'm extra careful lol. Thank you so much guys :)

Jun 06, 2024

Jimmy's towing did an amazing job getting my family's old RV from a tight space. It took them 5 hours but never gave up. Truly incredible to watch it happen. Most affordable in town and will work with you if your on tight budget. I wouldn't suggest anywhere else other than Jimmy's nuts and bolts. Thanks guys!

Feb 06, 2024

Amazing service and amazing people. they really know how to put a smile on someone’s face. I’ve never been so satisfied with an automotive shop.

Feb 06, 2024

Excellently run business. Was stuck hours away in a drift during a heavy snow in the late night hours and they came to me quicker than I got there myself.

Feb 06, 2024

Extremely helpful, kind, and quick. If I ever blow a tire in Duluth again, I know who to call.

Feb 06, 2024

Fastest response I've ever had. Steven kept in touch the whole time and double checked where I wanted my vehicle to go. Would recommend!

Feb 06, 2024

Quick and professional.

Feb 06, 2024

Thank you much

Feb 06, 2024

The people at Jimmy's Nuts & Bolts / Towing came to my house quick when other places wouldn't, they were very nice, very helpful, got the job done quick and did a very good job, and they were affordable. I 100% recommend Jimmy's Nuts & Bolts / Towing.

Feb 06, 2024

Was a big help and even went out of there way to get the job done.

Feb 06, 2024

Was in an emergency and only had about 60$ on me to tow about a mile last night, they were there in 15 minutes, and they kept me laughing in the cab on the way they. Best place in town

Feb 06, 2024

Amazing customer service! Squeezed me in, got my brakes fixed before I had to leave for work, and charged me way less than I expected. Good people thru and thru and very competent work!

Feb 06, 2024

Good service for a good price. They even brought my vehicle to me, saving a very cold and long walk. Thanks Jimmy's 🙏🏽

Feb 06, 2024

Great guy, honest hard working man! Reasonable prices for tows, some of the best pricing that I have found in a long time!

Feb 06, 2024

Great service and great people! They were able to immediately take care of the problem the same day I needed a tow. The best experience I've had when I've needed car repairs.

Feb 06, 2024

Great service, very friendly and helpful!

Feb 06, 2024

Gut is great to deal with. I recommend you going there.

Feb 06, 2024

Jimmys Nuts & Bolts deserves more stars than 5. I am greatful for this auto business with compassion and INTEGRITY. Difficult to find PERIOD! They put in an engine in my vehicle...everything working great UNTIL.. A transmission code pops up. Called Jimmy's that evening. Jenna and Rick were were very empathetic, supportive and reassuring. They were there with a tow truck asap. Got my vehicle in right away that next day The mechanic stayed late until the job was completed and they brought my vehicle to my home that night on Jenna's BIRTHDAY 🎂. What a treasure to find such a great automotive repair shop team like this.

Feb 06, 2024

They get one star only by default because I cannot leave a review with no stars. My car died and they were the first towing company to pick up the phone. I was told they would look at my car the next day. Thursday, two days later, I called to ask if they'd looked at it and was told not yet and they wouldn't be in for the weekend, only the mechanic is in on Fridays so they would look at my car on Monday. The next week rolled around and I waited for a call that didn't come so I called Wednesday, a week after I was told my car would be looked at and got their voicemail. I finally got a call the FOLLOWING Wednesday (two weeks later) saying they looked at my car and diagnosed the main issue and found some other things that desperately needed to be done. I told them to go ahead and fix everything. Another week later I finally got my car back. It was $1,400+ for everything which feels like a lot but I don't know much about cars so it was paid. I was told when I got my car that, verbatim, "the mechanic procrastinated looking at it because he thought it was a transmission issue and he doesn't like working on transmissions." I took it home and noticed my gas tank was POURING gas from below. I had filled the tank right after getting it back the first time and it was empty when I got it back another week and a half later. They at least towed it the second time for free; however, I was told it would be towed the next day and they didn't actually come get it until two days later. Of course the gas leak "wasn't anything they did" because they apparently didn't drop the tank to replace the fuel pump (original issue) but instead went through the back seat (even though they also replaced the tank straps?). The gas tank definitely did not have a hole before they kept my car for 4 weeks. So I paid another $580. $2,000 in and I waited for 5 weeks to get my car back when I was initially told it would be looked at the day after they towed it the first time. If they were honest about the timeline that their schedule allowed, or the mechanic actually bothered to at least look at it to figure out if it was a transmission issue or not, or were professional in any way, I would probably recommend this company to others. But as it stands: over-charging, "procrastinating" and claiming they didn't cause the hole in my tank, when it's pretty clear they did considering my car sat in their lot for a month, I would not recommend their services to anyone.

Feb 06, 2024

Very pleasant experience. Came out right away for an unlock service and it was done quickly and a reasonable price.

Feb 06, 2023

Amazing service, went out of their way to help me get my car out of the snow in an extremely busy environment! I would highly recommend.

Feb 06, 2023

Be sure to call Jimmy's first! He was awesome. We had a very unusual situation... pulling a trailer out of the snow and moving it into the worst parking lot in Duluth that was not salted or cleaned, on a hill (of course). He worked like a trooper and we all helped to get it done! We so appreciate the prompt service.

Feb 06, 2023

Fast and great service, will call again if I get stuck!

Feb 06, 2023

They are a total shop! Local, trustworthy, quick response to problems, friendly. I do not begin to know where I would go without them.

Feb 06, 2023

Went above and beyond to help me out. Even though it was the weekend they arranged to assist me. Superb customer service. Friendly and timely. Awesome customer service.

Feb 06, 2023

Good on pricing, really nice people it was a long distance towing of our close trailer.

Feb 06, 2023

Spare was flat. I tried filling it was gasoline and setting it off in hopes to expand the tire from the explosion... It pretty much just caught my car on fire. Thankfully was able to get the flames out. Gave in and called these guys. They showed up, helped seat the tire and got me going.

Feb 06, 2023

Steven was very prompt and helpful in letting me when my Jeep was going to be picked up and taken to the shop and how to navigate the insurance issues, which turned out to be more problematic. Thanks for all your hard work!

Feb 06, 2023

They kept me updated to when they would be to my location. Very friendly and professional!

Feb 06, 2023

Tow truck driver was incredible. Got to me quick and was very helpful and understanding. Definitely will refer people in the future.

Feb 06, 2023

Very helpful Very nice people will help when someone needs a hand. Steven that works there went above and beyond definitely highly recommend they help Jumpstart my semi