Jiffy Lube

Feb 02, 2025

Went here for the first time yesterday and although the pricing of oil and oil filter changes have gotten higher, I know it’s likely not in their control. Apart from that, the staff here are awesome, really good hearted and informative people. I asked them to ensure my air box was latched in properly and they did a thorough job of doing just that, they were good about all services performed. Really appreciated them and their services. Thank you!

Feb 01, 2025

Not a good experience, will never use JiffyLube again

Jan 30, 2025

Lovely people

Jan 30, 2025

They are careless when working on people’s expensive cars, they could of caused lots of damage by not putting parts back correctly after taken them apart , luckily I caught it when I drove home, and they are very unprofessional and rude, I will not be back at that location

Jan 16, 2025

Went in for a yearly inspection. The service was great and quick. Sullivan was the technician and he was great, recommended things but not pushy on the sales. Definitely would go back for minor maintenance jobs.

Jan 09, 2025

Always a great job by the staff

Jan 09, 2025

Fast and excellent service!

Jan 06, 2025

Amazing place to get your inspection certification. Easy, friendly, cheap. Definitely would recommend.

Jan 06, 2025

Finally found a Jiffy Lube so I could donate some Coats for Children!

Jan 06, 2025

Great services ,.. !

Jan 06, 2025

Have switched to this location due to the one near 540 off Capital often made me wonder if I even got my oil changed on last visit. The Atlantic Ave location had minimal wait, was clean and kept up inside as well. Staff was friendly too. Two minor complaints not worth dinging a star… Television was rather loud to play a musical loop of their services. Coupon on website does not work but employees should be told why to better relay the reason to the customers trying to use it. Or maybe even have corporate have working coupons! The working coupon was $4 less but guess it’s better than nothing.

Jan 06, 2025

I normally get my car inspections at Jiffy Lube on Capital Blvd near 540. But today, 12/19, they told me there was some issue and it would be a while before they would get to me, and recommended a different location. So tried this Atlantic Ave Jiffy Lube. I was greeted quickly and told where to park and to please go to the waiting room. After an hour or so went to the counter to ask why it was taking so long, and was told there were jobs ahead of me and it would be a while before I would be finished. Am sure their service would have been fine, but I really should have been told they would not be able to get to me for over an hour.

Jan 06, 2025

Quick and easy, great place to get your annual inspection done!

Jan 06, 2025

The store is very clean and the service is excellent!

Jan 06, 2025

They charge $7.99 shop supplies for every car that comes in the door and they charged me $10 for tinted windows on an inspection. $47.99 normal car inspection there. $35 at Peoples. I would have given a 1star but girl up front is nice.

Jan 06, 2025

Valerie was awesome!

Jan 06, 2025

Went in am and it was busy. Returned at 1 pm on advice of employee and got my car inspected in less than 15 minutes. 😀 $30 passed inspection

Jan 06, 2025

great people working here... should cover floormats to avoid oiling mine...also signature service is not 59.99. now you have to pay extra $7.99 for toilet paper, wipes, etc as "shop supplies".

Dec 06, 2024

I just had the 4804 Atlantic Ave Jiffy Lube location service my fleet vehicle. Valerie is an amazing leader with exceptional customer service skills. The team was extremely efficient and productive. I am especially impressed with the communication and verification between the team. This will be one of my best vehicle maintenance visits. Thank you Jiffy Lube

Dec 06, 2024

My husband took our car to get the oil changed, tires rotated and alignment last Wednesday before Thanksgiving. However, when we got the car back we could not drive our car. We could not go anywhere on Thanksgiving due to this or felt safe to drive our car. He took the car back on Friday at 8am. They told us a pebble was stuck between the brakes and the tire. Our car was completely fine before they touched it. They told us they took all of the tires off again and to check them. That was a lie. Our car still did not feel safe to drive. Saturday between 11-12pm my husband went back to them and again they made up another lie. We finally decided to take our car somewhere else to be looked at. They caused us $580 worth of damage-our tire was about to fall off, destroyed the lug nuts and the bearings and more. We have tried to contact the store multiple times and no one will speak with us, we get put on hold or now they do not answer!!! Do not take your car to this place! Horrible experience and staff! We will be contacting corporate as well.

Dec 06, 2024

On 12/1/24 got my truck inspection 30 for inspection 10 for window tint (light enough to not need a meter FYI I did vehicle inspections for 10+ years) marker light 17.99(total highway robbery) but I didn't want the hassle of fail buy bulb replacement of bulb and reinspection (time and money value) but 5.99 shop supplies they DIDNT USE ANY TOOL I WATCHED THEM GO FROM THE FENDER WELL ON A 2018 TUNDRA CREWMAX!!!! LAST INSPECTION OR ANYTHING FROM JIFFY SCREW!! and I'll be contacting DMV, BBB and anyone else for this rip off

Dec 06, 2024

Under new Management Thank you Baby Jesus

Nov 06, 2024

All staff were very polite... professional...

Nov 06, 2024

I went to Jiffy Lube's for a car inspection on October 15, 2024. My car inspection was a $45.99. When I question the technician about my car inspection and the price, the technician stated that car inspection of North Carolina is $30 and because my windows were tinted that was an additional $10. They also up charge me for shop supplies $5.99, which I didn't purchase anything at the shop. My inspection receipt says $40 but then my Jiffy Lube receipt says $45.99. I will phone corporate for a refund of the $5.99

Nov 06, 2024

Quick & polite staff

Nov 06, 2024

Such professional and thoughtful staff! I appreciate their prompt service and attention to detail. My favorite Jiffy Lube!

Oct 06, 2024

Happy they got me in and out for an oil change! Great customer service with friendly staff!

Oct 06, 2024

Staff are nice but not happy with their new upsales tactics. Went for a simple state inspection and found them opening up air filters checking to try and sale new filters. This has nothing to do with state inspection! Don't go looking around without asking first! Did this to everyone that was there for inspection! Will probably be finding another place for my inspections from now on.

Oct 06, 2024

Staff is friendly, efficient and knowledgeable. Very fast service. Recommend strongly