Jiffy Lube
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Review highlights
"This location was very professional, quick, and efficient with service. Staff was helpful. I got my inspection completed within minutes."
"Excellent staff, excellent service, excellent team work."
"I asked her to finish up and when I paid, it was full price."
Overview
Categories
Oil change service, Brake shop, Tire shop
Directions
401 Chapanoke Rd
Raleigh, NC, 27603
Phone number
Call: (919) 772-7148Website
View websiteHours
Sunday
10:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Jiffy Lube® is a leading provider of oil changes in Raleigh, NC and offers routine car maintenance. Whether you need an oil change, brake services, or wheel alignment, our trained auto technicians provide industry-leading car maintenance in Raleigh that will keep you safely on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews (30)
Feb 06, 2025
Friendly and quick
Feb 03, 2025
Always get excellent service. Thanks
Feb 03, 2025
My grandson took my Toyota to get inspected. He said everyone was so nice and did such a great job. I will definitely take my car there again, that is why I gave it 5 stars.
Feb 02, 2025
Friendly and fast. My truck was inspected quickly even though the shop was very busy.
Jan 31, 2025
Great manager. And wonderful customer service.
Jan 31, 2025
Jose is as polite and honest as they come. He has repeatedly gone above and beyond at each visit for my wife and I. He explains everything in detail. We won't go to anyone else.
Jan 31, 2025
These folks do a good job and there's usually never much of a line of people in front of me. I usually just get an oil change and tire rotation. Both jobs I used to do myself but I'm old and lazy now and this saves a lot of hassle finding all the parts, tools and disposing of waste! My time is worth more to me now than my money....did I mention I'm old? Good place to get inspections too as it usually done in a jiffy, hence the name I guess!
Jan 24, 2025
Honestly am super sad. I am a college student and wanted to change my oil before driving a long way home. I went there and they said I need to change several of my filters so I paid that and they also changed my oil. 3 days later on my drive back home my skid plate came off on the right side. It kept scratch the asphalt bad I took it into an auto body shop and they zip tied it but said to get it fixed once I’m done traveling. I just took it to an auto body place and I have to pay 258 dollars to fix it and they said it is because the people who changed my oil didn’t put the clips back on like whey were supposed to. I would like to speak to someone at Jiffy Lube. 4 months later…. I emailed them and let them know the issues with photos and more and never heard back. Also explained how I left the first review at the wrong location and have deleted it now. I would be willing to delete this review if I am able to be taken care of for what they did to my car.
Jan 24, 2025
I went to this place for oil change, tire rotation, and State inspection. After half an hour, they said they couldn't remove the oil filter and they asked me to go to Toyota dealership to remove the oil filter. The foreman offered credit for the filter, but charged for oil change. I went to the Toyota dealership and the service advisor said the Jiffy Lube guys shouldn't have changed the oil as they couldn't remove the filter and they shouldn't have charged for oil change because when the dealership removed the filter they had to drain the oil. He also said the Jiffy Lube guys may not have the right tools to remove the filter. Eventually, I had to do oil change twice within two days!!. In addition, after they did the tire rotation, they pulled the car out of the service bay without putting the hubcaps back on. They lost two valve caps too. This place may be good for State inspection, but NOT for other work. Next time, I will go to the dealership or my usual mechanic. Oh, I forgot to mention one thing. The restroom is in a bad shape. Needs regular cleaning and maintenance.
Jan 24, 2025
If you want a place where the only time you exist to the front desk is to pay, this is it. If you want extra services added on and done without being consulted, this is also that place. If you want service done in a reasonable time frame, this is Not the place.
Jan 17, 2025
Fast service and professional staff.
Jan 17, 2025
I am very thankful for the fantastic service I received today. The staff was kind, efficient and supportive to my needs. I strongly recommend anyone who is interested to visit this establishment. Thanks for getting me back on the road.
Jan 07, 2025
Fantastic quick and easy
Jan 07, 2025
Good and fast
Jan 07, 2025
I had excellent and fast service.
Jan 07, 2025
The mechanic that completed the work on my vehicle was very professional and he made sure he did the work correctly. He actually did the work!
Dec 07, 2024
Always great service
Dec 07, 2024
Came on a Saturday afternoon and this was the worse decision made. They was so busy it was an hour wait for service. Decided to come on a Sunday instead at the same time. I was able to get in and get out with no issues. My only problem is my tires needed air and they did not attend to that. Due to time restraints I didn't make an issue of this however it is noted no vacuum, glass or air service.
Dec 07, 2024
Excelente service
Dec 07, 2024
Great experience. Staff was attentive, knowledgeable, and worked quickly to get my vehicle serviced. Will definitely be back again...and again...and again!!!
Dec 07, 2024
Tamika phenomenal service and knowledgeable
Nov 07, 2024
Always fast and excellent service.
Nov 07, 2024
Always hard and honest workers. Evident they care about providing the best quality and pricing to their customers.
Nov 07, 2024
Been going for years they are wonderful They vacuumed my car as a thank you It s a brand new car and they take good care of it
Nov 07, 2024
Corey at Jiff Lube did a wonderful job with my car! Super professional and fast!! Thank you!!
Nov 07, 2024
Great Service!!
Nov 07, 2024
I went in for a simple inspection and oil change and ended up costing me $140 because they didn't tell me they were going to charge me for every little thing they did. Like rotate the tires, top off the coolant, of course I knew I had to replace the wiper, but $26 for a wiper. Luckily I had a coupon so it only cost me a $114 out of my pocket, but that's a lot of money for a simple oil change and inspection that only costs $13.
Nov 07, 2024
The staff was very nice and professional. The service was fast and thorough.
Nov 07, 2024
Very nice guys, quick, kind, and helpful even let me use their phone charger. Will be going to this location for all of my maintenance needs
Oct 07, 2024
Excellent service very knowledgeable.