Jiffy Lube

Feb 01, 2025

So they do their jobs well- pros at up selling their services when you go for an oil change. If you are not careful or if you are not knowledgeable about car maintenance you may want to go somewhere else or get someone who is knowledgeable to go with. My oil change ended up costing close to $900.00.

Jan 31, 2025

I've never felt more scammed and taken advantage of than I did today during a state inspection. I went in expecting a routine check, but the tech (Adam, I believe) told me I needed a new $40 wiper blade—or they’d fail my inspection. I checked the blade myself and saw a small tear, maybe 1/4" at the end. Was it there before? Not sure—but I had inspected them just days ago. Even if it was, there’s no way it affected the wiper’s ability to clean the windshield properly. His reasoning? It "showed evidence of damage," which apparently meets the state's criteria for failure. That feels like a pretty extreme interpretation. The alternative? Come back, wait again, and pay another fee—essentially forcing customers into an upsell. I’ll give them this—they were polite about it (and the lady at the front desk handled my frustration brilliantly - kudos!); plus, she gave me a $10 discount on the overpriced wiper blade. But the whole experience felt slimy. Returning the favor and giving 3-stars (instead of 1) because of their friendliness in taking advantage of me. Seeing other reviews mention the same thing makes it clear this isn’t just a one-off issue.

Jan 30, 2025

I Enjoy your help.Thank you

Jan 23, 2025

Fast. Friendly & Efficient.

Jan 16, 2025

Extremely personable and helpful technicians.

Jan 06, 2025

Always a good experience at Jiffy Lube. Been coming here for years. HOWEVER! At completion today I realized the inside of my car had not been vacuumed and as I went to get in I questioned if “vacuuming the inside was no longer done?” Apology was made and I was asked to pull around to another bay and they would take care of it. The only placed vacuumed was the Driver side! Other mats were not touched! I left.

Dec 06, 2024

I went there today and the gentleman that helped me was VERY helpful! I went for an inspection and he told me how long the wait was.At this location it's first in first out. He said about 30 minutes.I was there 30 minutes. The Six Forks location is the BEST!!!! You guys are the greatest! Thank You!

Dec 06, 2024

Oil change was done quickly, but the staff barely spoke to me. No check on filters

Dec 06, 2024

Proffesional and polite, didn’t talk down to me, as if I knew nothing about my car. I’ll go back! Did my inspection and tune up.

Nov 06, 2024

On my latest visit to the store, I was very pleased to find that the team that was working there was very friendly, responsive, and professional! Thank you for your help!

Nov 06, 2024

Quick efficient and honest.

Nov 06, 2024

Ughhhh I tried to leave a tip after paying and ended up just getting change of my 20 dollars bill...2 ten dollar bills back....either way the Professional service was awesome....thank you soooooooo much!

Nov 06, 2024

Very polite and efficient. I was in and out Very fast.

Oct 06, 2024

Great service and the wait time was very reasonable.

Oct 06, 2024

These guys are some scam artists if I’ve ever encountered any. I have been used to taking my car to Jiffy Lube locations from the trust my mother had in her own vehicles with this company. She always took her cars to a location in Wake Forest and never had any issues. That may be possible from the fact that an employee here was a close family friend. I have not had the same luck. To start, at a separate Jiffy Lube (which I’m leaving a review for as well), they tried to sell me an air filter when I brought the car in on something unrelated less than 30 days after just selling me one. Upon stating it was dirty/moldy, I told them they must’ve put it in like that and it’s their obligation to fix that considering I just had it changed 20 days ago. They immediately got rude and defensive. This isn’t even the major issue with THIS location though, and below is the serious problem with this location: *************** I took my car in as the rear brakes were grinding and making noise. I recently had the front brakes changed so I told them I just needed rear brakes. They quoted me $350 which ended up being $400, but lo and behold when I pulled the car out of the property it wasn’t grinding as expected, but 10 minutes later the front brakes started grinding with the same intensity as the rear. I was dumbfounded by this and took the car to a more expensive shop that I trust, and as it turns out, the had just swapped the front and rear brakes. I have never even heard of such insanity and disregard for safety. I pray that these guys go out of business for the safety of the public.

Sep 06, 2024

Employees were nice and service was fast!

Sep 06, 2024

Excellent customer service, great rates, and it was quick!

Sep 06, 2024

I went for a state inspection. It was done relatively quickly, but I was upsold me on a terrible set of windshield wipers. I will not go again.

Sep 06, 2024

I went in for an inspection and was out in less than 10 minutes. I couldn’t for more. Courteous snd professional .

Sep 06, 2024

No wait! Got a state inspection done quickly. The manager was very friendly.

Sep 06, 2024

Visited 8/7/24 - staff were less than helpful and over complicated simple issues, so just make sure you ask a lot of questions before they do anything.

Aug 06, 2024

All great guys with great service

Aug 06, 2024

Thought my car was going to be vacuumed like other jiffy lubes so…and wasn’t treated the best by one employee, but the woman that worked there was awesome!

Aug 06, 2024

Truck was stolen here and the employees were 100% in on it. Nothing was done about it. Do not take your car here.