Jiffy Lube
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Review highlights
"Great customer service and work effectively and quickly."
"Cordial service, prompt response and accurate delivery of the work assignment"
"The service techs were nice friendly and got my oil change in a timely manner."
Overview
Categories
Oil change service, Brake shop, Tire shop
Directions
5929 Glenwood Ave
Raleigh, NC, 27612
Phone number
Call: (919) 781-1116Website
View websiteHours
Sunday
10:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Jiffy Lube® is a leading provider of oil changes in Raleigh, NC and offers routine car maintenance. Whether you need an oil change, brake services, or wheel alignment, our trained auto technicians provide industry-leading car maintenance in Raleigh that will keep you safely on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews (32)
Jan 30, 2025
A standard oil change and state inspection. Nothing wrong, nothing outstanding. Just an oil change place doing oil changes. They were cordial, not polite. The waiting area is rundown, oily and smells, but not a big deal. It’s just a place that performs a needed service.
Jan 30, 2025
Excelente servicio.
Jan 30, 2025
Great service Friendly staff Quick
Jan 30, 2025
I used to go here regularly for our 3 cars oil and inspection, but no more. The lady working kept waving me to drive forward while an older gentleman was literally walking in front of my car (right in front of her)- when I motioned with my hand to try to point to the pedestrian- a technician told me to calm down without even knowing what transpired and said “she was waving to you”- no, we had already exchanged greetings.
Jan 30, 2025
I usually don't leave reviews for a business, but today, I felt compelled to do so. As I pulled up to Jiffy Lube and was looking to be assisted, Jessica greeted me with the biggest smile I've ever seen! Her customer service skills and knowledge blew me away. After speaking with her for a bit, she mentioned she was brand new and I couldn't believe it! I will definitely return for car maintenance regularly now that I know I will be taken care of. Jessica is a keeper and she deserves a raise already, in my opinion. This world would be a lot better place with more people like her in this world! I have had bad experiences in the past with Jiffy Lube, but after speaking with Jessica, you now have a return customer for life!
Jan 30, 2025
I've gone here for years and these folks are kind and quick. My favorite jiffy lube!
Jan 30, 2025
The manager at this branch was particularly helpful and accommodating. He stayed late to make sure I was squared away!
Jan 23, 2025
Fast, courteous, and going above and beyond.
Jan 16, 2025
Excelente atención y muy buenos los precios. Realicé la inspección de mi carro y te dan recomendaciones para mejorar detalles de tu carrro. Los recomiendo 100%
Jan 16, 2025
I have taken my cars, BMWs, VWs, Ford Truck, and Prius to Jiffy Lube for 20 years. They share with me the concerns and show me the evidence. They dont just do their job, if do feel like they work for me. They are also proactive to share with me specials and are honest on whether I need it vs a recommendation.
Jan 06, 2025
Failed my vehicle inspection for legal uv blocking film. I showed them where it was legal on NC's website and they refused to pass it without a direct call or letter from DMV. - 25 year customer won't be coming back
Jan 06, 2025
I purchased a Groupon for a mixed synthetic oil change valued at $85.99 and paid $55.99 for it upfront through Groupon. However, when I went to Jiffy Lube, they simply deducted the $55.99 I already paid, and I had to pay the remaining balance there, essentially paying the full price in two parts—one to Groupon and one to Jiffy Lube. There was no actual discount; we ended up paying the full $85.99 instead of saving $30. I tried to explain this to the staff at Jiffy Lube, but they didn’t understand. Very frustrating experience, and I won’t be returning.
Jan 06, 2025
The service was very good
Dec 06, 2024
As so as i left check Engine light came on
Dec 06, 2024
Excelente atención
Dec 06, 2024
Excellent service. Kind young man, professional and polite!!
Dec 06, 2024
I had a good experience. The technicians are fast.
Dec 06, 2024
I had them inspect my car today. Everyone was very kind, professional, and friendly! Highly recommend!
Dec 06, 2024
The staff is amazing and super fast!
Dec 06, 2024
Visit was very fast and the employees were very courteous. I will continue to bring my business there.
Nov 06, 2024
All went well until we were "finished" the guy entering in our information off our registration said we had the wrong registration and needed the correct registration. I handed him the correct paperwork and he looked at it then walked back to the car, walked past my husband and put the paperwork on the dash saying he didn't need it. 😑 I asked him "I thought you said you needed the updated paperwork?" Then another guy came up and said the first guy is hard to work with but calm down and they'll get it done....umm we were calm, telling us to calm down only pissed me off. We asked if we needed anything else and we Drove off. We will not go there anymore, customer service was terrible from the garage employees. 😑
Nov 06, 2024
Excellent service by Jamie and the crew at this Jiffy Lube.
Nov 06, 2024
Fast and courteous.
Nov 06, 2024
I always love the way they open my door, explain to my detail what good or need replaced. Knowing the true story of how Jiffy Lube got started, it's good to know they are still giving excellent customer service.
Nov 06, 2024
It was free to have my cabin filter replaced, the guy that replaced it tried to damage my glove compartment door on purpose. That is why this location gets a one star rating. If you don't want to do it for free, please don't damage the customer's car. Just charge a price and do it right, please sir.
Nov 06, 2024
Quite understanding staff. Quick service, not long waiting. Location on Glenwood Main road. Surrounded with other auto businesses.
Nov 06, 2024
Service at this, Jiffy Lube was very well done respectful, and the manager went out of his way to show me what was going on with my car and whatever he could do to help in the future. David B
Nov 06, 2024
Staff is very professional, helpful and courteous. Will definitely recommend them to friends and family.
Nov 06, 2024
Very professional and friendly, recommended.
Oct 06, 2024
Had car inspected. Everyone was courteous and efficient ! Thank you!
Oct 06, 2024
The service was top notch as always from the greeting to the end of service. I will return again for my next service.
Oct 06, 2024
This Jiffy Lube location in Raleigh has always the nicest staff. I live in a nearby town and always drive to this location. Recommend to anyone who wants friendly, fast, and honest auto service.